LiveChat |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | FocalScope is a feature-rich live chat software that helps in converting your website visitors into customers. With amazing pre-built templates and customizable live chat signup forms, FocalScope helps you impress your visitors from the word go. The canned or predefined chat responses make it easier for your agents to reply to your visitors. The FocalScope Intelligent live chat tool makes sure that the right agent gets to chat to the right visitor based on their skill set and experience. Reply to your customers across different platforms like Live Chat, Twitter, Facebook and Phone, all from one place. With FocalScope, you can transfer chat from one agent to another with just a single click. Read more | Mixcode is the ultimate customer service SDK that is sure to delight their customers and fuel their sales. Mixcode offers a comprehensive suite of features to help they engage with their customers, showcase their unique identity, and stand out from the competition. This easy-to-use video, live chat and help center widget integrates seamlessly onto their website, creating a user-friendly experience for both them and their customers. Streamline the process of providing access to product and service details with our help center option. Gone are the days of customers endlessly scrolling through their websites trying to find the information they need. With Mixcode, they can create a central hub for all their customer support needs, making it easier than ever for their customers to find what they're looking for. But Mixcode is more than just a customer support tool it's a way to personalize their interactions with customers and showcase their products or services. Use our features to greet customers by name, highlight specific products, and even guide them towards checkout. With Mixcode, they can truly connect with their customers and make them feel valued. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
9 Features
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3 Features
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| Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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| Organization Types Supported |
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| Platforms Supported |
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| API Support |
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| User Rating |
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Not Available
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| Rating Distribution |
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Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Small Cloud $9.00 $9.00 per month Cloud $39.00 $39.00 per month On Premise $39.00 $39.00 per month Phone System Custom |
Mixcode $15.00 $19.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 3 More
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Not Available |
| Videos |
+ 1 More
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Not Available |
| Company Details | Located in: USA |
Not available |
| Contact Details |
+1 (562) 661-8143 |
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| Social Media Handles |
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