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Description | FixMe.IT is a remote desktop solution that delivers fast, secure, and seamless connections between computers anywhere in the world. Designed with user privacy in mind, FixMe.IT uses the latest industry standards and infrastructure to ensure top-level security for every session. It’s an ideal tool for support teams, allowing them to quickly access, diagnose, and resolve technical issues on remote computers without the need for pre-installed software. With its simple setup and user-friendly interface, FixMe.IT streamlines troubleshooting, saving time and minimizing disruptions. Whether it’s providing IT support or assisting clients remotely, FixMe.IT offers a reliable, efficient, and secure way to handle remote connections.. Read more | Presto is a Remote Access Software that allows you to reveal your true self without having to switch on the camera. You may use a calendar to automatically indicate yourself as occupied, as well as display your weather, music (through Spotify), and other information. Pesto offers HD video and 4K screen sharing, as well as multiple screen sharing simultaneously. You may use screen share as a whiteboard and draw on it. You can arrange debates, speak in rooms, or send direct messages. Emojis, file attachments, GIFs, and more are available. Clients, other teams, and potential candidates can all be invited to a pesto room session. WebRTC is used to keep it safe. Admins have access to advanced permission controls. You get a live chat function that lets you connect in real-time with website visitors or with each other. You may send and receive files with it. It allows you to send and receive both attended and unattended assistance sessions. Furthermore, diagnostic tools are provided to assist with performance testing and network settings to uncover computer faults. Read more |
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Ease of Use, Affordable Pricing, Reliable Connectivity, Unattended Access Lack of Mac Support, Limited Mobile Platform Support, Slow File Transfer, Occasional Software Freezes |
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Review Summary |
FixMe-IT garners praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the software's ease of use and the wide range of features it offers, from basic maintenance tracking to advanced asset management and reporting capabilities. FixMe-IT's customer support team is also highly regarded for their responsiveness and helpfulness. However, some users have noted that the software can be expensive and that its reporting capabilities could be improved. |
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FixMe.IT $32.50 $39.00 per user / month |
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Company Details | Located in: Toronto, Canada Founded in: 2007 | Located in: San Francisco, California |
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+1 617-934-2771 |
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