dotdigital vs ClickDimensions Comparison

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

dotdigital

Marketing Automation Software

4.5 835 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClickDimensions

Marketing Automation Software

3.9 415 user ratings

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Overview

Description	Dotdigital is an omnichannel marketing automation software, providing comprehensive marketing solutions for B2C, B2B and NFP marketers. As a widely trusted platform, its services are employed by a number of top organisations such as British Airways, Team GB (Olympics), Tottenham Hotspur, Macmillan Cancer Support, and such. This digital marketing platform comes equipped with a variety of exceptional features, enabling businesses to optimise their strategies and execution-related tasks in an efficient manner. It helps users fully automate all communication processes like SMS, email and more facilitating seamless interaction between departments. With segmentation, users can categorise their customers based on purchase behaviours, marketing preferences and demographics. Moreover, a fully customisable campaign promotion facility lets users send one-to-one omnichannel messages and content in real-time. Dotdigital and its data-driven marketing strategy are further empowered with several smart reporting options which let users extract relevant information facilitating better sales. Also, pre-built third-party integration facilities with Shopify plus, Microsoft Dynamics 365, BigCommerce and more enables seamless business process monitoring. Read more	ClickDimensions is a marketing automation platform that comes loaded with a suite of tools, making marketing easy besides driving continual improvement in pre-scheduled results. It is the only marketing, services and analytics platform in the market built for companies that use Microsoft Dynamics. Over ClickDimensions, users get various digital marketing applications that are specially designed to drive growth and engagement. The platform also provides users with an enterprise-grade marketing intelligence suite helping them unify and analyse sales, customer and marketing data accordingly. Its marketing services ensure comprehensive customer success and support, helping companies achieve their targets on the go. ClickDimensions includes multichannel marketing functionalities working natively as a ‘single solution’ with Microsoft Dynamics. It also offers a plethora of essential tools like campaign automation, email marketing, web intelligence, web forms and surveys alike that collectively help users to get more leads. With ClickDimensions, companies can even create and publish content over social profiles to engage with audiences and gain more customers. Read more
Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 84% Momentum 62% Popularity 79%	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 81% Momentum 64% Popularity 82%
SaaSworthy Awards	# 20 Most Popular # 6 Fastest Growing	# 17 Fastest Growing

Features

Total Features	10 Features	9 Features
Common Features for All	Analytics (ROI Tracking) ROI (Return on Investment) evaluates the profitability of your expenditure on a marketing program and identifies the most effective campaigns to drive revenue. Campaign Segmentation A feature that helps to acquire more leads by evaluating anonymous website visitors along with their buying needs, preferences, and loyalty. Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible. Email Drip Campaigns An email drip campaign helps you automatically send a series of emails at regular intervals. Landing Pages Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Nurturing Timely following up with your leads in order to convert them into a prospective customer. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Multivariate Testing Allows testing different variations of multiple webpage elements to find the best one among them Website Visitor Tracking This feature allows you to analyze and understand the behavior of your website visitors. + 7 More - Show Less	Analytics (ROI Tracking) ROI (Return on Investment) evaluates the profitability of your expenditure on a marketing program and identifies the most effective campaigns to drive revenue. Campaign Segmentation A feature that helps to acquire more leads by evaluating anonymous website visitors along with their buying needs, preferences, and loyalty. Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible. Email Drip Campaigns An email drip campaign helps you automatically send a series of emails at regular intervals. Landing Pages Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Nurturing Timely following up with your leads in order to convert them into a prospective customer. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Multivariate Testing Allows testing different variations of multiple webpage elements to find the best one among them Website Visitor Tracking This feature allows you to analyze and understand the behavior of your website visitors. + 6 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.5/5 835 user ratings	3.9/5 415 user ratings
Rating Distribution	Excellent 72.2% Very Good 18.6% Average 3% Poor 1% Terrible 5.3%	Excellent 36.6% Very Good 40.7% Average 9.2% Poor 5.5% Terrible 8%
User Sentiments	Easy To Use Platform, Exceptional Customer Support, Powerful Automation Features, Extensive Integrations Contract Cancellation Issues, Limited Template Customization, Occasional Platform Bugs, Inconsistent Account Management	Seamless Microsoft Dynamics 365 Integration, Robust Marketing Automation Capabilities, User-Friendly Email Marketing Features, Comprehensive Reporting and Analytics Occasional Software Bugs and Glitches, Complex Campaign Automation Setup, Limited Customization Options, Inconsistent Customer Support Experiences
Review Summary	Users generally praise the platform for its user-friendly interface, ease of use, and comprehensive set of features. They also appreciate its automation capabilities, email marketing tools, and customer support. However, some users have expressed concerns regarding occasional glitches, limited customization options, and the need for a steeper learning curve for certain functionalities. Overall, users find it to be a reliable and efficient solution for email marketing and marketing automation.	Users commend ClickDimensions for its user-friendly interface, ease of use, and comprehensive set of marketing automation features. It is praised for its drag-and-drop email builder, intuitive campaign management tools, and robust reporting and analytics capabilities. Additionally, users appreciate its seamless integration with Salesforce and other popular business applications. However, some users have reported challenges with its pricing structure and occasional technical glitches. Overall, ClickDimensions is generally well-received for its user-friendly design, effective marketing automation capabilities, and strong integration options, making it a suitable choice for businesses seeking a comprehensive marketing automation solution.
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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	dotdigital Custom	ClickDimensions Custom
	View Detailed Pricing	View Detailed Pricing

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