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Enterprise Wiki Software

4.8 141 user ratings

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Overview

Description Document360 is a knowledge base creation platform that allows brands to create a self-service portal for their customers. It solves the issue of answering FAQs of the customers by setting up a public-facing knowledge base where the organization can create articles regarding the questions and a robust search engine as well that provides results on keyword inputs. Content managers can maintain several versions of the articles allowing them to restore the content to any version in case of any accidental change. To make the website SEO-friendly, admins can define different segments such as page title, article tags, and featured image. The contents can also be categorized up to 6 levels and existing categories can be reorganized as well. The manager can also hide categories and define user access to members in order to prevent the content from any unauthorized access or edits. Document360 also brings a complete set of editing tools. One can add images/videos to the content, share code snippets, add tables, do hyperlinking and more. On top of all these, there is also an advanced security module that enables backup and restore of the contents, exporting/ importing documents to/from local drives, etc. Read more GitBook is an enterprise wiki software that enables you to create attractive documents for your users and to consolidate your team's information for enhanced collaboration. It offers a sophisticated editor to work on your documents without the need of any technical or design skills. GitBook is a versatile tool for sharing and collaborating for all types of information. With GitBook, you can publish your documents anywhere in seconds because they are fully designed and drafted by you. You can sync your markdown files and convert them to beautiful documents in a matter of seconds. For greater productivity, you can consolidate your knowledge and interact with your team in a single, well-organized workplace and ensure that everyone is on the same page. The platform provides a knowledge-sharing environment for your team to create great-looking documentation for your users with it. It also offers insights for your users that's perfect for them, and can easily integrate with your API. It is available free of cost and can synchronise great-looking documentation with your GitHub project easily and effectively for enhanced collaboration. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $65.0. Offers Free-forever and Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.8/5 379 user ratings
4.8/5 141 user ratings
Rating Distribution
  • Excellent

    83.1%
  • Very Good

    16.1%
  • Average

    0.5%
  • Poor

    0.3%
  • Terrible

    0%
  • Excellent

    89.4%
  • Very Good

    7.8%
  • Average

    0.7%
  • Poor

    0%
  • Terrible

    2.1%
User Sentiments

    Easy to Use Interface, Excellent Customer Support, Extensive Customization Options, Robust Search Functionality

    Occasional Bugs and Glitches, Limited Integrations With Other Platforms, Slow Loading Times, Limited WYSIWYG Editor Functionality

    Ease of Use, Clean and User-Friendly Interface, Seamless GitHub Integration, Excellent Collaboration Features

    Limited Customization Options, Occasional Performance Issues, Limited Free Plan, Lack of Advanced Formatting Options

Review Summary

Document360 garners positive feedback from users for its user-friendly interface, automation capabilities, and comprehensive document management features. Reviewers appreciate its intuitive design, which makes it easy to organize, store, and retrieve documents. The OCR feature is particularly praised for its accuracy in extracting data from various file formats. Additionally, users find the integration options and collaboration tools helpful in streamlining workflows and facilitating teamwork. However, some reviewers have expressed concerns regarding occasional glitches and a need for more customization options. Overall, Document360 seems to be a well-received document management solution that offers a range of features to enhance document handling and collaboration.

GitBook is widely praised for its user-friendly interface and ease of use, making it a popular choice for team documentation and knowledge sharing. Users appreciate the platform's integration with GitHub, its intuitive markdown editor, and its ability to create professional-looking documents. The free tier is also highly valued. While GitBook is generally well-received, some users express a need for more advanced formatting options, customization, and a robust table feature. A few complaints include occasional slow load times, particularly when working with large files. Overall, GitBook excels in providing a simple and efficient documentation solution, although further development in specific areas could further enhance its user experience.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $65.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Professional Custom

Business Custom

Enterprise Custom

Free Free

Premium $65.00 $79.00 per month

Ultimate $249.00 $299.00 per month

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Import and export in Document360
+ 1 More
Media and Token
+ 2 More
Videos Video Thumbnail
+ 1 More
Not Available

Vendor information

Company Details Located in: London, England Founded in: 2017 Located in: Lyon, France Founded in: 2014
Contact Details

+1 855 867 8251

https://document360.com/

Not available

https://www.gitbook.com/

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