Cumul.io vs CX Genie Comparison

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cumul.io

Business Intelligence Software

4.7 86 user ratings

Get Free Advice

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CX Genie

Business Intelligence Software

Get Free Advice

Overview

Description

Cumul.io can be used to translate a variety of business data into an easy to use yet informative reporting dashboard within minutes. The software gets an intuitive drag and drop editor of its own, which can be used by the customer management teams to monitor individual dashboards from start till the end. Moreover, companies can also allow their end-users to get a customisable dashboard of their own, up and running in no time. Brands are allowed to add in their own styling options, multiple languages and optimisation facilities. Cumul.io also lets users leverage their own SaaS platform or proceed with an out of the box reporting portal of their own, which is as easy as managing Google Tag Manager. Moreover, inbuilt API helps with real-time triggers and a dashboard generation process on the fly. The end-users are allowed to be in full control of business-relevant data, besides proceeding forward to get actions stimulated with the click of a button. For marketing, logistics, events, HR, government, education, real estate and construction companies Cumul.io is of great help. Read more

CX Genie transforms customer support with its AI-powered platform, designed to boost engagement and satisfaction effortlessly. Delivering instant, personalized responses across multiple channels, ensures customers feel valued while your business operates around the clock. By automating routine tasks like ticket management and providing real-time AI recommendations, CX Genie streamlines workflows cuts response times, and drives productivity. With scalable AI capabilities, businesses can grow their support operations without sacrificing speed or reliability. Its centralized platform consolidates tools into one easy-to-use solution, tailored to meet unique needs. Reduced support costs, happier customers, and more time to focus on growth and complex challenges. CX Genie empowers companies to deliver exceptional service, improve efficiency, and achieve customer support excellence all while simplifying processes and driving revenue. Read more

Pricing Options

Free Trial Available
Starts at $995.00. Offers Custom plan.

Free Trial Available
Starts at $12.58. Offers Free-forever and Custom plan.

SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

77%
Momentum

65%
Popularity

78%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

60%
Momentum

63%
Popularity

68%

Features

Total Features	10 Features	5 Features
Common Features for All	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 7 More - Show Less	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 2 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.7/5 86 user ratings	Not Available
Rating Distribution	Excellent 69.8% Very Good 27.9% Average 2.3% Poor 0% Terrible 0%	Not Available
User Sentiments	Ease of use, Excellent Customer Support, Extensive Integrations, Seamless Embedding Limited Customization Options, Limited Chart Types, Occasional Bugs, Steep Learning Curve	Not Available
Review Summary	Cumul-io garners positive feedback from users for its robust data integration capabilities, ease of use, and excellent customer support. Many reviewers highlight its ability to seamlessly connect various data sources and automate data transfer processes. Its user-friendly interface and intuitive design are also widely appreciated, enabling users to easily configure and manage data integrations. Furthermore, reviewers commend Cumul-io's responsive and knowledgeable support team for promptly addressing queries and providing valuable assistance.	Not Available
	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $995.00. Offers Custom plan.	Free Trial Available Starts at $12.58. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Basic $995.00 $1,195.00 per month Professional $1,935.00 $2,325.00 per month Elite $2,695.00 $3,245.00 per month Enterprise Custom	Basic Free Premium $12.58 $14.99 per month Pro $20.99 $24.99 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Dundas BI 4.5 946 ratings Cumul.io Vs Dundas BI Tableau 4.3 2,737 ratings Cumul.io Vs Tableau ibi Analytics Platform Cumul.io Vs ibi Analytics Platform SAS Business Intelligence 4.4 252 ratings Cumul.io Vs SAS Business Intelligence SplashBI 4.7 11 ratings Cumul.io Vs SplashBI	Chatbot.team AI Chatbot Chat Data OneBot Bika.ai
	View All Cumul.io Alternatives	View All CX Genie Alternatives