Chatter |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
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| Description | Contact At Once is a perfect live chat software for automobile and real estate businesses. Its all-in-one mobile messaging platform lets you communicate to your visitors anywhere and anytime they want. The software detects the availability of your chat operators and enables the live chat option when an operator is present, otherwise, the visitor is asked to leave a text message. With Contact At Once, you can track your customers and their conversations which will also help you in managing your leads. You can also add a live video streaming of the vehicle or the product that the visitors shows its interests in making the chat all the more effective. Read more | Salesforce Chat is a powerful tool that allows businesses to connect with their customers in real-time through personalized live chats. The platform is versatile, enabling chat functionality both in-app and online. With multilingual support, businesses can deliver chat services to customers around the globe, regardless of their preferred language. Salesforce Chat is also equipped with AI-powered chatbots, which help to streamline customer support and provide quick responses to routine inquiries. By connecting each live chat with a complete customer profile, agents can gain valuable context that facilitates swift resolution of customer issues. This is further complemented by features such as customer chat sneak peek, keyboard shortcuts, and prewritten messages, all of which enhance agent productivity and efficiency. Moreover, Salesforce Chat simplifies the process of routing chats to the right agents, ensuring that customers are always connected with the most appropriate representative. With its seamless integration with the Salesforce platform, businesses can leverage the full potential of Salesforce Chat to achieve optimal results in customer engagement and satisfaction. Read more |
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| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
10 Features
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5 Features
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| Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| User Rating |
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Not Available
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| Rating Distribution |
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Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Pro Unlimited $1,100.00 $1,100.00 per month Pro 75 $675.00 $675.00 per month Pro 25 $475.00 $475.00 per month Enterprise Custom |
Salesforce Chat Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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Not Available |
| Videos |
+ 1 More
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Not Available |
| Company Details | Located in: Melbourne,Australia | Located in: San Francisco, California |
| Contact Details |
Not available |
+1-800-664-9073 https://www.salesforce.com/products/service-cloud/features/live-agent/ |
| Social Media Handles |
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Not available |
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