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| Description | Confluence is a powerful platform for managing online projects related to any kind of functional departments, be it marketing, finance, legal or human resource. It enables the user to plan projects, form communities, discover, share and discuss ideas, ask for recommendations and gather feedback from the team members, making it quick and simple to complete the task conveniently. It can also be integrated with JIRA software that helps in tracking issues and bugs, resolving issues with the help of function-rich tools such as ready-made templates, in-line comments, @-mentions, page likes etc., so that the project work can be organized and executed smoothly. Read more | Document360 is a knowledge base creation platform that allows brands to create a self-service portal for their customers. It solves the issue of answering FAQs of the customers by setting up a public-facing knowledge base where the organization can create articles regarding the questions and a robust search engine as well that provides results on keyword inputs. Content managers can maintain several versions of the articles allowing them to restore the content to any version in case of any accidental change. To make the website SEO-friendly, admins can define different segments such as page title, article tags, and featured image. The contents can also be categorized up to 6 levels and existing categories can be reorganized as well. The manager can also hide categories and define user access to members in order to prevent the content from any unauthorized access or edits. Document360 also brings a complete set of editing tools. One can add images/videos to the content, share code snippets, add tables, do hyperlinking and more. On top of all these, there is also an advanced security module that enables backup and restore of the contents, exporting/ importing documents to/from local drives, etc. Read more |
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Easy to Use Interface, Extensive Integrations, Collaboration Features, Comprehensive Knowledge Base Sluggish Performance, Limited Mobile Functionality, Confusing Navigation, Limited Customization Options |
Easy to Use Interface, Excellent Customer Support, Extensive Customization Options, Robust Search Functionality Occasional Bugs and Glitches, Limited Integrations With Other Platforms, Slow Loading Times, Limited WYSIWYG Editor Functionality |
| Review Summary |
Confluence is a popular knowledge base and documentation platform praised for its ease of use, collaborative editing features, and integration with other Atlassian products, particularly Jira. Users appreciate the ability to create and share knowledge, track project progress, and organize documentation in a centralized location. However, some users find the search function to be lacking, the interface somewhat dated compared to newer tools, and the pricing model for the premium features expensive. |
Document360 garners positive feedback from users for its user-friendly interface, automation capabilities, and comprehensive document management features. Reviewers appreciate its intuitive design, which makes it easy to organize, store, and retrieve documents. The OCR feature is particularly praised for its accuracy in extracting data from various file formats. Additionally, users find the integration options and collaboration tools helpful in streamlining workflows and facilitating teamwork. However, some reviewers have expressed concerns regarding occasional glitches and a need for more customization options. Overall, Document360 seems to be a well-received document management solution that offers a range of features to enhance document handling and collaboration. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Free Free Standard $8.33 $10.00 per user / month Premium $10.00 $10.00 per user / month Server $10.00 $10.00 |
Professional Custom Business Custom Enterprise Custom |
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| Company Details | Located in: Mountain View, California | Located in: London, England Founded in: 2017 |
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+1 415 701 1110 |
+1 855 867 8251 |
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