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Enterprise Wiki Software

4.2 4,177 user ratings

View Details
Enterprise Wiki Software

4.5 1,041 user ratings

View Details

Overview

Description Confluence is a powerful platform for managing online projects related to any kind of functional departments, be it marketing, finance, legal or human resource. It enables the user to plan projects, form communities, discover, share and discuss ideas, ask for recommendations and gather feedback from the team members, making it quick and simple to complete the task conveniently. It can also be integrated with JIRA software that helps in tracking issues and bugs, resolving issues with the help of function-rich tools such as ready-made templates, in-line comments, @-mentions, page likes etc., so that the project work can be organized and executed smoothly. Read more Bloomfire is a comprehensive knowledge engagement platform that helps businesses collect and centralise knowledge and insights that exist across the entire organisation. It also makes this knowledge available to employees so they can do their work best, irrespective of the time and place. The gathered knowledge empowers team members to make decisions with confidence and facilitates the collective growth of the organisation. The software makes it easy to share, find and collaborate on the knowledge that exists across the organisation. There are various texts, charts, images, audio and video formats available to share the knowledge among colleagues and customers. Bloomfire helps companies to focus on customer insights. It enables stakeholders across teams and locations to use market research while making business decisions. The platform provides on-demand knowledge to support agents and empowers them to offer exceptional customer service. Features like on-demand knowledge, seamless communication and a personalised way to access information make Bloomfire an important tool to improve any organisation’s performance. Read more
Pricing Options
  • Free Trial Available
  • Starts at $8.33. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.2/5 4,177 user ratings
4.5/5 1,041 user ratings
Rating Distribution
  • Excellent

    44.3%
  • Very Good

    39.1%
  • Average

    13.5%
  • Poor

    2.2%
  • Terrible

    0.8%
  • Excellent

    60.7%
  • Very Good

    33%
  • Average

    4.3%
  • Poor

    1.8%
  • Terrible

    0.1%
User Sentiments

    Easy to Use Interface, Extensive Integrations, Collaboration Features, Comprehensive Knowledge Base

    Sluggish Performance, Limited Mobile Functionality, Confusing Navigation, Limited Customization Options

    Powerful Search Functionality, Easy to Use Interface, Effective Knowledge Sharing, Extensive Content Organization Options

    Occasional Search Accuracy Issues, Limited Customization Options, Slow Loading Times, Mobile App Usability Issues

Review Summary

Confluence is a popular knowledge base and documentation platform praised for its ease of use, collaborative editing features, and integration with other Atlassian products, particularly Jira. Users appreciate the ability to create and share knowledge, track project progress, and organize documentation in a centralized location. However, some users find the search function to be lacking, the interface somewhat dated compared to newer tools, and the pricing model for the premium features expensive.

Bloomfire is generally well-received by users, with an average rating of 4.5 out of 5 across multiple review platforms. Reviewers praise its user-friendly interface, comprehensive knowledge management, and collaborative features. They appreciate the platform's ability to centralize company information, facilitate team collaboration, and enable easy access to relevant resources. Bloomfire's customer support is also commended for its responsiveness and helpfulness. However, some users have expressed concerns regarding the platform's occasional technical glitches and limited customization options.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $8.33. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Standard $8.33 $10.00 per user / month

Premium $10.00 $10.00 per user / month

Server $10.00 $10.00

Team Custom

Department Custom

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Integrating with Confluence
+ 4 More
Bloomfire and slack integration
Videos Video Thumbnail
+ 2 More
Video Thumbnail

Vendor information

Company Details Located in: Mountain View, California Located in: Austin, Texas Founded in: 2019
Contact Details

+1 415 701 1110

https://www.atlassian.com/software/confluence

Not available

https://bloomfire.com/

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