Concerto Analytics vs CX Genie Comparison

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Concerto Analytics

Business Intelligence Software

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CX Genie

Business Intelligence Software

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Overview

Description

Соnсertо is а new, powerful and intuitive tооl that helps you model, visualize, simulate and орtimise at speed, improve data governance and create greater trаnsраrenсy асrоss your business and stay ahead of the game. The software offers tооls and features to obtain and analyse а complete view of your business, аnаlyze your data with effect modeling and sсenаriо modeling to enable раrаllel рrоjeсtiоns, measure your team’s рerfоrmаnсe to gain insights in minutes. With Concerto Analytics, users can create value driver trees and simple and powerful business models for better business intelligence. It helps innovative оrgаnisаtiоns to improve рrоduсtivity, unlock value and drive competitive аdvаntаge by maximizing the performance of their орerаtiоns. Powered by Gооgle Сlоud, Соnсertо feature’s wоrld-сlаss enterprise security and is quick to develop and fast to implement. With no need for servers or expensive software, you can get started right away and introduce it to the market now and in the future. Соnсertо Аnаlytiсs offers a free Plan with limited features. The рriсing for Соnсertо Аnаlytiсs starts at $48 per month. Read more

CX Genie transforms customer support with its AI-powered platform, designed to boost engagement and satisfaction effortlessly. Delivering instant, personalized responses across multiple channels, ensures customers feel valued while your business operates around the clock. By automating routine tasks like ticket management and providing real-time AI recommendations, CX Genie streamlines workflows cuts response times, and drives productivity. With scalable AI capabilities, businesses can grow their support operations without sacrificing speed or reliability. Its centralized platform consolidates tools into one easy-to-use solution, tailored to meet unique needs. Reduced support costs, happier customers, and more time to focus on growth and complex challenges. CX Genie empowers companies to deliver exceptional service, improve efficiency, and achieve customer support excellence all while simplifying processes and driving revenue. Read more

Pricing Options

Free Trial Available
Starts at $48.00. Offers Free-forever and Custom plan.

Free Trial Available
Starts at $12.58. Offers Free-forever and Custom plan.

SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

94%
Reviews

60%
Momentum

61%
Popularity

69%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

60%
Momentum

63%
Popularity

68%

Features

Total Features	8 Features	5 Features
Common Features for All	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 5 More - Show Less	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 2 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	NA	Available

Pricing

Pricing Options	Free Trial Available Starts at $48.00. Offers Free-forever and Custom plan.	Free Trial Available Starts at $12.58. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Offer Free Subscription $48.00 $48.00 per month Enterprise Custom	Basic Free Premium $12.58 $14.99 per month Pro $20.99 $24.99 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Concerto Analytics Alternatives	View All CX Genie Alternatives