LiveChat |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
| Description | ChatMate provides live chat agents and support for user website visitors. It allows for quick answers to questions about products, payment methods, and delivery times to reduce cart abandonment. The software places a focus on lead conversion. It relies on chatbots for initial interactions, data collection for complex tasks, the conversation can be handed over to a human agent. A confirmation is sent to the user for each order ChatMate is able to close and the job can be added to a booking system if integrated, and the customer can be given a confirmation. The tool offers integrations with several e-commerce tools and CMSs. Some of the popular integrations include Wordpress, Wix, GoDaddy, Joomla, Squarespace, Magento, Zencart, WooCommerce, and Shopify. Monthly reports with data such as the number of chat sessions, their timing and outcomes, average handling times, wait times, and response times will be shared with the user. Read more | Melu helps to turn more visitors into leads and sales, while providing top-notch customer service. As soon as a chat session results in a lead for business, get an email notification to help to convert it. The live chat software utilizes 256-bit encryption and all conversations during chat sessions are secured. At Melu, we take data protection seriously - we make sure that visitors' personal information is encrypted and stored securely. Read more |
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| SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
7 Features
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6 Features
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| Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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| Modes of Support |
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| User Rating |
Not Available
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| Rating Distribution |
Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Basic $179.00 $179.00 per month Regular $299.00 $299.00 per month Growth $499.00 $499.00 per month Enterprise Custom |
Melu Managed Live Chat Others |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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Not Available |
| Videos |
+ 1 More
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| Company Details | Located in: Kingsland, Auckland | Located in: Oxford, England Founded in: 2018 |
| Contact Details |
+64 22 111 0002 |
+44 800 634 3551 |
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