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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | ChatGen is a leading hybrid chatbot platform helping businesses convert site visitors to potential buyers. It offers exemplary services trusted by over 500 businesses, among which are PayPal. Eureka Forbes, The ELS Club, etc. The features offered by this platform enable businesses to deliver engaging and friendly customer service in no time. Automated lead qualification lets users convert leads with the bot and route them to the right sales rep for easy conversion. Users can also view their visitors live on the website and monitor their activity in real-time. Moreover, with intelligent routing functionalities, the AI-powered platform routes the best lead to high-performing sales reps for efficient delivery of services. Also, extensive analytics lets users get access to and improve their sales strategies and agent-wise performances consciously. Inbuilt live chat facility lets users connect their visitors to a live agent facilitating direct inquiry resolution. Beyond this, intuitively developed conversational landing pages facilitates seamless visitor engagement on the website and are fully customizable to reflect user-wise brand needs. Read more | The single most effective way for attracting new customers and keeping existing customers happy is to talk to them. Their mission is to bring customer relationship management back to its roots for small businesses. Reamaze is about having more meaningful and effective conversations with your customers as human beings. They believe this should be simple, intuitive, and most importantly, rewarding for small businesses. Part customer support helpdesk and part contact management, Reamaze offers an intimate way for you to have conversations with your customers wherever they may be and keep track of who they are. Read more |
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| SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 19 Fastest Growing |
Not Available
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| Total Features |
7 Features
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3 Features
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| Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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| User Rating |
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| User Sentiments |
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Centralized Communication Channels, Ease of Use, Excellent Customer Support, Extensive Integrations Limited Customization Options, Occasional Software Glitches, Complex Admin Navigation, Limited Reporting Functionality |
| Review Summary |
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Users appreciate Reamaze's user-friendly interface, saying it's well-designed and easy to navigate. They also praise its customer support, describing it as responsive, helpful, and knowledgeable. Additionally, many users highlight Reamaze's automation capabilities, commending its ability to streamline workflows and save time. However, some users have expressed concerns regarding the limited customization options and the occasional occurrence of technical glitches. Overall, Reamaze is generally well-received by users, with many finding it to be a valuable tool for managing customer interactions. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $79.00 $89.00 per month Business $149.00 $179.00 per month Business Pro $199.00 $249.00 per month Business Elite Custom |
BASIC $29.00 $29.00 per user / month PRO $49.00 $49.00 per user / month Starter $59.00 $59.00 per month PLUS $69.00 $69.00 per user / month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Videos |
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| Company Details | Located in: Los Angeles, California |
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| Contact Details |
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