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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Dial800 logo
Call Center Software

4.8 6 user ratings

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Overview

Description Callspot is a call analytics software-as-a-service platform that assists organizations in converting website visitors into sales calls. Only the most qualified visitors are pre-qualified by the clever algorithms, who then engage them in real-time audio dialogues. In less than a minute, the widget connects your site visitor with your sales team, increasing the likelihood of future purchases by 10-15 times. Every minute counts when it comes to replying to your leads. Allowing them to wait more than 5 minutes results in an 80% reduction in lead qualifying and marketing campaign ROI. When you're not busy, calls are scheduled and dialed. In seconds, your visitors will be connected to your sales staff. There will be no more night time shifts because Callspot will be available on your website 24 hours a day, 7 days a week. It recognizes after-hours calls and, instead of leaving a missed call, helps to immediately schedule callbacks for your sales team the next day. Read more Connect more with analytics-powered communications. Dial800 offers responsive business solutions including on-demand data, analytics, and tracking for calls and texts and new cloud-based VoIP phone systems Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $50.00.
SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    87%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    67%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    73%
  • Momentum
    62%
  • Popularity
    80%

Features

Total Features
6 Features
5 Features
Common Features for All
    Auto Call Recording Automatically records all the ongoing calls.
    Call Monitoring Allows you listen to all inbound and outbound calls.
    Inbound Call Center Allows you to receive an incoming call from customers
    Outbound Call Center Allows your agent to make outgoing calls
    Predictive Dialer Automatically dials to list of phone numbers
    Progressive Dialer Auto dials and connects agents to calls answered by live persons
    Queue Management (Calls) Allows you to control call queues and distributes call equally
  • + 3 More - Show Less
    • Auto Call Recording Automatically records all the ongoing calls.
      Call Monitoring Allows you listen to all inbound and outbound calls.
      Inbound Call Center Allows you to receive an incoming call from customers
      Outbound Call Center Allows your agent to make outgoing calls
      Predictive Dialer Automatically dials to list of phone numbers
      Progressive Dialer Auto dials and connects agents to calls answered by live persons
      Queue Management (Calls) Allows you to control call queues and distributes call equally
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Not available

    Reviews & Ratings

    User Rating
    Not Available
    4.8/5 6 user ratings
    Rating Distribution
    Not Available
    • Excellent

      83.3%
    • Very Good

      16.7%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Starts at $50.00.
    Pricing Plans
    Monthly Plans Annual Plans

    Callspot Custom

    Basic $50.00 $50.00 per month

    Power $225.00 $225.00 per year

    Enterprise $500.00 $500.00 per month

    Basic VoIP Phone System $200.00 $200.00 per month

    Power VoIP Phone System $425.00 $425.00 per month

    Enterprise VoIP phone system $650.00 $650.00 per year

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Building Routing
    + 4 More

    Vendor information

    Company Details Located in: Athens, Greece Founded in: 1996
    Contact Details

    Not available

    https://www.callspot.co/

    Not available

    https://www.dial800.com/

    Social Media Handles

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