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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure connection to any remotely located devices or systems. Deployment options are Web, Mac, Windows, Android & iOS. It supports multi-channel communication, real-time chat, and screen sharing. Your credentials and endpoints will stay protected against cyber threats while you access remote systems/devices carefree. This software includes smart features like consolidated access pathways that aim at simplifying the unattended system and endpoints access remotely. BeyondTrust Remote Support supports hassle-free file transfer to remote devices. Remote control feature allows monitoring a remotely located computer system & access stored data. Read more | RemoteToPC includes remote system health monitoring, critical system alerts, and remote desktop access. RemoteToPC is designed specifically for IT people, and we like to think of it as a Lite RMM. Simply deploy it to the workstations or servers that you support, and you can monitor CPU, DISK, RAM, and even the Systems Heartbeat for servers that need to always be online. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 5 Fastest Growing # 4 Most Popular |
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| Total Features |
7 Features
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5 Features
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| Common Features for All |
Access Control
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
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Access Control
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
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| Unique Features |
Diagnostic Tools
Session Transfer
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Diagnostic Tools
Session Transfer
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| User Sentiments |
Ease of Use, Extensive Integrations, Strong Security, Cross-Platform Compatibility Occasional Connection Drops, Slow Performance with Large Deployments, Limited iOS Device Control, Complex Configuration Options |
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| Review Summary |
Users praise Bomgar's user-friendly interface, ease of setup, and comprehensive remote support capabilities. Its remote control and screen sharing features are highly regarded, enabling efficient troubleshooting and assistance. Users appreciate the ability to transfer files securely, access remote computers unattended, and resolve issues promptly. Additionally, the mobile app is lauded for its convenience and functionality. However, some users have reported occasional connectivity issues and challenges with specific operating systems or software configurations. Overall, Bomgar is well-received for its robust features, user-centric design, and effective remote support solutions. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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BeyondTrust Remote Support Custom |
Basic $99.00 $99.00 per year Business $179.00 $179.00 per year Enterprise 1 $299.00 $299.00 per year Enterprise 2 $549.00 $549.00 per year Enterprise 3 $899.00 $899.00 per year |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots | Not Available |
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| Company Details | Located in: Georgia, United States | Located in: Fort Worth, TX - 76135 |
| Contact Details |
+1 770-407-1800 |
817-400-8720 |
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