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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure connection to any remotely located devices or systems. Deployment options are Web, Mac, Windows, Android & iOS. It supports multi-channel communication, real-time chat, and screen sharing. Your credentials and endpoints will stay protected against cyber threats while you access remote systems/devices carefree. This software includes smart features like consolidated access pathways that aim at simplifying the unattended system and endpoints access remotely. BeyondTrust Remote Support supports hassle-free file transfer to remote devices. Remote control feature allows monitoring a remotely located computer system & access stored data. Read more | Impero Connect is a remote access management software that helps users connect with confidence to any device, platform or network as per need. Mostly, network breaches are executed over unsecured network access points. However, the safety features incorporated into Impero Connect are developed from the ground up levels, abiding by the most stringent security compliance standards. Further, Impero Connect ensures customisable security credentials and multi-factor authentication facilities. Thus providing a single tool to streamline both internal and third-party access. Also, its cross-platform support facility ensures modular connectivity options, helping users achieve high-speed access into unattended devices across complex networks. Combined with a seamless cross-platform screen sharing facility, Impero Connect’s KVM control makes it possible for professionals to access any machine within their company ecosystem. Moreover, compliance standards for GDPR, DSS and the Data Protection Act are also abided by the software. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 5 Fastest Growing # 4 Most Popular |
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| Total Features |
7 Features
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9 Features
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| Common Features for All |
Access Control
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
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Access Control
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
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| Unique Features |
Diagnostic Tools
Session Transfer
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Diagnostic Tools
Session Transfer
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| User Sentiments |
Ease of Use, Extensive Integrations, Strong Security, Cross-Platform Compatibility Occasional Connection Drops, Slow Performance with Large Deployments, Limited iOS Device Control, Complex Configuration Options |
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| Review Summary |
Users praise Bomgar's user-friendly interface, ease of setup, and comprehensive remote support capabilities. Its remote control and screen sharing features are highly regarded, enabling efficient troubleshooting and assistance. Users appreciate the ability to transfer files securely, access remote computers unattended, and resolve issues promptly. Additionally, the mobile app is lauded for its convenience and functionality. However, some users have reported occasional connectivity issues and challenges with specific operating systems or software configurations. Overall, Bomgar is well-received for its robust features, user-centric design, and effective remote support solutions. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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BeyondTrust Remote Support Custom |
Cloud Custom On-Premise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
+ 1 More
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| Company Details | Located in: Georgia, United States | Located in: Nottingham, England |
| Contact Details |
+1 770-407-1800 |
+44 (0) 1509 611 341 |
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