Freshdesk Contact Center (Formerly Freshcaller) |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Bleeper is a live chat tool for digital businesses that aim to boost the loyalty satisfaction and retention of their customers. With prompt live chat services, users can acquire more leads, increase their sales with more conversions, and extend real-time support to their customers. With the help of relevant conversations, chatbots automatically qualify leads and intelligently pass them onto the sales reps. They can even monitor the website of businesses round the clock to capture leads even post office hours. By instantly solving customer queries, extended solutions such as Chatbots also free up support teams to deal with complex support cases. Users can engage with all customers through a single and unified dashboard where they can even integrate other communication channels such as Twitter, Facebook Messenger, WhatsApp, and Email. Chatbots trigger automated support on the basis of pre-defined rules. Chat is then used to further improve the learning of chatbots. Read more | Hiver is a no-code conversational chatbot for actual leads. The software is very efficient and allows users to close more sales in less time. Users may modify their bots by customising welcoming messages, agent data, and colours by selecting templates from a variety of the most popular chat scripts. Furthermore, consumers may either do it themselves or with the help of the software to integrate everything. The conversational bots and forms function on all sorts of web pages, and the software runs seamlessly. It also features an automated lead verification feature, so users won't have to worry about heavy traffic or fraudulent leads since Hiver validates prospects in real-time. It also broadens its reach by sending periodic follow emails to high-quality prospects. As a consequence, users may monitor and improve their efforts, as well as access a data-driven analytical dashboard for better understanding. Additionally, native connectivity with users' favourite tools such as Slack, Mailchimp, WordPress, and others is simple. Read more |
| Pricing Options |
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| SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
7 Features
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3 Features
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| Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Early Startup $15.00 $15.00 per month Startup $25.00 $25.00 per month Early Stage $95.00 $95.00 per month |
Free Free Starter $25.00 $29.00 per month Professional $49.00 $56.00 per month Team Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 2 More
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+ 2 More
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| Company Details | Located in: Delaware, United States | Located in: United states Founded in: 2021 |
| Contact Details |
Not available |
Not available |
| Social Media Handles |
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