Bitrix24 vs vCita Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bitrix24

Business Management Software

3.9 984 user ratings

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

vCita

Business Management Software

4.2 365 user ratings

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Overview

Description	Bitrix24 boost team performance and encourages effortless communication with its collaboration features. The software can provide digital business solution in multiple fields with its diverse feature set. It comes enhanced with customer relationship management, internal communication, knowledge management, telemarketing and workflow management features. Bitrix24 supports voicemail, multi-user collaboration, video/audio conferencing, chat/messaging and file sharing. Users can also enjoy features like telephony, photo gallery, email management and social sharing. This cloud-based collaboration tool can be run on any device. You can do brainstorming and cooperative writing too with it. Read more	Vcita is a user-friendly interface built to empower corporations in expanding their business environment and generate higher turnover compared to the past. With their highly equipped system software, they help their clients to carry out all necessary business activities and chores without any hassle. From attracting customers to tracking finances, they have it all covered. They help enterprises build lasting relationships with the help of client cards, a source to help you remember their details in every situation. You can also engage with online platforms such as telegram, Facebook, the web and get successful bookings from every possible platform. You can collect your payments like a pro with actionable bills and friendly debit reminders. You can also create interactive widgets and give promotions and coupons to the special clients who have been with you and make them feel valued. Upload your calendar with automated messages reminders and greet clients on time. Vcita offers new users a free trial and further on you can choose packages from the range of 19 dollars to 75 dollars monthly. Read more
Pricing Options	Free Trial Not Available Starts at $43.00. Offers Free-forever plan.	Free Trial Available Starts at $24.00.
SW Score & Breakdown	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 91% Momentum 69% Popularity 95%	93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 91% Reviews 91% Momentum 64% Popularity 91%
SaaSworthy Awards	# 2 Most Worthy # 5 Fastest Growing	# 3 Most Worthy # 4 Fastest Growing

Features

Total Features	14 Features	11 Features
Common Features for All	Billing and Invoicing This feature helps in issuing and handling the invoice and bills. CRM Handles your contact database, follows up with potential customers and keeps them engaged Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Financial Management Handles functions like management of cash and utilisation of funds Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Performance Metrics Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Purchasing Acquiring goods or services required for the business at minimal cost Scheduling Manages and helps to prepare schedules in an appropriate and timely manner Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects Training Management Automates the documenting processes involved in training management and records the performance of employees during training sessions Vendor Management Helps to manage necessary data concerning vendors and allows easy access + 11 More - Show Less	Billing and Invoicing This feature helps in issuing and handling the invoice and bills. CRM Handles your contact database, follows up with potential customers and keeps them engaged Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Financial Management Handles functions like management of cash and utilisation of funds Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Performance Metrics Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Purchasing Acquiring goods or services required for the business at minimal cost Scheduling Manages and helps to prepare schedules in an appropriate and timely manner Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects Training Management Automates the documenting processes involved in training management and records the performance of employees during training sessions Vendor Management Helps to manage necessary data concerning vendors and allows easy access + 8 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	3.9/5 984 user ratings	4.2/5 365 user ratings
Rating Distribution	Excellent 40.1% Very Good 33.8% Average 14% Poor 3.6% Terrible 8.4%	Excellent 56.2% Very Good 25.2% Average 5.2% Poor 11.2% Terrible 2.2%
User Sentiments	Feature Rich CRM, Extensive Collaboration Features, Ease of Use, Affordable Pricing Unreliable Customer Support, Confusing Interface, Limited Mobile Functionality, Occasional Technical Issues	Ease of Use, Excellent Customer Service, Seamless Website Integration, Efficient Client Management Limited Email Templates, Mobile App Functionality, Inadequate Third-Party Integrations, Occasional Software Glitches
Review Summary	Overall, users praise Bitrix24's user-friendly interface, customization options, and comprehensive features such as CRM, project management, and communication tools. The platform reportedly streamlines business processes and improves collaboration. However, users also mention occasional technical glitches, limited reporting capabilities, and a learning curve for new users. Some reviewers suggest improving customer support and documentation. Additionally, while Bitrix24 offers a generous free plan, some users express concerns about the pricing of advanced features and add-ons.	Users laud the software's intuitive interface, ease of use, and straightforward setup process. Reviewers often highlight capabilities like online scheduling, customer management, and payment processing as key strengths. Additionally, its comprehensive reporting and analytics capabilities are frequently praised. Some users mention occasional glitches and minor drawbacks, but overall, reviewers overwhelmingly express satisfaction with the software's performance and reliability. Many users also appreciate the software's mobile app, which allows them to manage their business on the go.
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Pricing

Pricing Options	Free Trial Not Available Starts at $43.00. Offers Free-forever plan.	Free Trial Available Starts at $24.00.
Pricing Plans Monthly Plans Annual Plans	Free (Cloud) Free Basic (Cloud) $43.00 $61.00 per month Standard (Cloud) $87.00 $124.00 per month Professional (Cloud) $175.00 $249.00 per month Enterprise (Cloud) $325.00 $499.00 per month Business (On-Premise) $2,990.00 $2,990.00 One-Time Payment Enterprise (On-Premise) $24,990.00 $24,990.00 One-Time Payment	Essentials $24.00 $29.00 per month Business $49.00 $59.00 per month Platinum $83.00 $99.00 per month
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Alternatives

	Zoho Cliq 4.6 284 ratings Bitrix24 Vs Zoho Cliq Zoho Connect 4.5 174 ratings Bitrix24 Vs Zoho Connect Odoo CRM 4.3 121 ratings Bitrix24 Vs Odoo CRM ClickUp 4.7 4,638 ratings Bitrix24 Vs ClickUp Zoho Projects 4.2 892 ratings	HoneyBook 4.6 779 ratings vCita Vs HoneyBook Bookmemate vCita Vs Bookmemate Breezit VIABI Calendoo
	View All Bitrix24 Alternatives	View All vCita Alternatives