Bitrix24 vs 17hats Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bitrix24

Business Management Software

3.9 984 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

17hats

Business Management Software

4.5 183 user ratings

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Overview

Description	Bitrix24 boost team performance and encourages effortless communication with its collaboration features. The software can provide digital business solution in multiple fields with its diverse feature set. It comes enhanced with customer relationship management, internal communication, knowledge management, telemarketing and workflow management features. Bitrix24 supports voicemail, multi-user collaboration, video/audio conferencing, chat/messaging and file sharing. Users can also enjoy features like telephony, photo gallery, email management and social sharing. This cloud-based collaboration tool can be run on any device. You can do brainstorming and cooperative writing too with it. Read more	17hats is a robust business management platform helping small-scale businesses and startups automate their entire functional process facilitating seamless outcomes. The platform comes loaded with a wide spectrum of features that enable businesses to eliminate busy work and focus on optimized delivery of services. Its enhanced organization management facility helps businesses store and categorize several contacts for easy access. An interactive dashboard scans for tasks and assignments across the workforce to enter data automatically and block important dates. Also, a dedicated project page lets users organize all projects and store relevant documents, communication, to-dos, and tasks for direct assignment to employees. Moreover, 17hats provides a specific space for document storage that is categorized according to types like invoices, contracts, questionnaires, and product quotes. Users can also select from a number of reusable document templates to create and send documents immediately. Furthermore, this platform lets businesses develop their brand through customizable URLs, texts, landing pages, logos, and themes. Seamless analytics and reporting deliver useful insights to businesses for a strategy makeover and improved revenue generation. Read more
Pricing Options	Free Trial Not Available Starts at $43.00. Offers Free-forever plan.	Free Trial Available Starts at $15.00.
SW Score & Breakdown	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 91% Momentum 69% Popularity 95%	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 88% Momentum 63% Popularity 91%
SaaSworthy Awards	# 2 Most Worthy # 5 Fastest Growing	# 4 Most Popular

Features

Total Features	14 Features	11 Features
Common Features for All	Billing and Invoicing This feature helps in issuing and handling the invoice and bills. CRM Handles your contact database, follows up with potential customers and keeps them engaged Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Financial Management Handles functions like management of cash and utilisation of funds Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Performance Metrics Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Purchasing Acquiring goods or services required for the business at minimal cost Scheduling Manages and helps to prepare schedules in an appropriate and timely manner Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects Training Management Automates the documenting processes involved in training management and records the performance of employees during training sessions Vendor Management Helps to manage necessary data concerning vendors and allows easy access + 11 More - Show Less	Billing and Invoicing This feature helps in issuing and handling the invoice and bills. CRM Handles your contact database, follows up with potential customers and keeps them engaged Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Financial Management Handles functions like management of cash and utilisation of funds Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Performance Metrics Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Purchasing Acquiring goods or services required for the business at minimal cost Scheduling Manages and helps to prepare schedules in an appropriate and timely manner Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects Training Management Automates the documenting processes involved in training management and records the performance of employees during training sessions Vendor Management Helps to manage necessary data concerning vendors and allows easy access + 8 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	3.9/5 984 user ratings	4.5/5 183 user ratings
Rating Distribution	Excellent 40.1% Very Good 33.8% Average 14% Poor 3.6% Terrible 8.4%	Excellent 62.8% Very Good 25.1% Average 8.2% Poor 1.6% Terrible 2.2%
User Sentiments	Feature Rich CRM, Extensive Collaboration Features, Ease of Use, Affordable Pricing Unreliable Customer Support, Confusing Interface, Limited Mobile Functionality, Occasional Technical Issues	Ease of Use, Workflow Automation, Extensive Integrations, Comprehensive Client Management Mobile App Functionality, Limited Accounting Features, Cluttered Interface, Lack of Customization Options
Review Summary	Overall, users praise Bitrix24's user-friendly interface, customization options, and comprehensive features such as CRM, project management, and communication tools. The platform reportedly streamlines business processes and improves collaboration. However, users also mention occasional technical glitches, limited reporting capabilities, and a learning curve for new users. Some reviewers suggest improving customer support and documentation. Additionally, while Bitrix24 offers a generous free plan, some users express concerns about the pricing of advanced features and add-ons.	Reviewers appreciate 17hats' user-friendly interface, ease of use, and time-saving features. Its comprehensive suite of tools for invoicing, scheduling, client management, and marketing automation is highly valued. Reviewers also mention excellent customer support. However, some users have reported occasional technical glitches and a learning curve for new users. Overall, 17hats is a popular choice among small businesses and freelancers seeking an all-in-one solution to streamline their operations.
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Pricing

Pricing Options	Free Trial Not Available Starts at $43.00. Offers Free-forever plan.	Free Trial Available Starts at $15.00.
Pricing Plans Monthly Plans Annual Plans	Free (Cloud) Free Basic (Cloud) $43.00 $61.00 per month Standard (Cloud) $87.00 $124.00 per month Professional (Cloud) $175.00 $249.00 per month Enterprise (Cloud) $325.00 $499.00 per month Business (On-Premise) $2,990.00 $2,990.00 One-Time Payment Enterprise (On-Premise) $24,990.00 $24,990.00 One-Time Payment	Essentials $15.00 $15.00 per month Standard $30.00 $30.00 per month Premier $60.00 $60.00 per month
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Alternatives

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	View All Bitrix24 Alternatives	View All 17hats Alternatives