Basecamp vs Smartsheet Comparison

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Basecamp

Project Management Software

4.3 6,566 user ratings

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Smartsheet

Project Management Software

4.3 3,130 user ratings

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Projects

Project Management Software

4.2 892 user ratings

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Overview

Description	Basecamp assists small businesses, entrepreneurs, freelancers, small groups and departments to manage their personal, internal and client projects and tasks. An overview of all your text documents, files, discussions, to-dos and events can be found at a glance in the dashboard. It provides customizable collaboration option in which, you can choose your collaborating team mates and clients. Basecamp lets the users communicate effectively with co-workers, enabling them to send messages, share files and emails, host discussions, organize meetings and events, and assign tasks. There is also an option for customized sharing by which the admins can restrict views and permissions to all the users. Read more	An intuitive project management software and collaboration tool that is useful for small and mid-size organizations to track and manage various types of work. Besides project management, it assists organizations to manage event schedules, sales pipelines, marketing campaigns, HR and product development. It has a spreadsheet-like interface that offers a number of handy tools such as card view, gantt charts, reporting and file sharing, work automation etc. It is a top-rated business application that can be integrated with leading web apps like Dropbox, Zapier as well as Google Apps and Salesforce. More than 80,000 businesses and millions of users across 175 countries rely on Smartsheet. Read more	Helps in planning projects, assigning tasks, keeping track on the work progress, managing documents, communicating seamlessly with the team to get the work done on time. Navigates the workflow through mapping out Gantt Charts and time management sheets. Also useful for project budgeting and allocating it as per the resources available. Additionally, it tracks issues associated with the project and manages resolving them. Maintains a database in which, the whereabouts of the employees can be seen along with their skills and availability. You can add unlimited members to your project without spending any extra money. Moreover, a mobile application also available to manage your task on-the-go. Read more
Pricing Options	Free Trial Available Starts at $15.00.	Free Trial Available Starts at $9.0. Offers Custom plan.	Free Trial Available Starts at $4.0. Offers Free-forever plan.
SW Score & Breakdown	94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 94% Momentum 67% Popularity 77%	95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 74% Momentum 74% Popularity 94%	95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 90% Momentum 75% Popularity 81%
SaaSworthy Awards	# 20 Fastest Growing # 10 Most Popular	# 2 Most Worthy # 4 Most Popular	# 4 Fastest Growing # 18 Most Popular

Features

Total Features	18 Features	21 Features	21 Features
Common Features for All	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Budget Management Analyzing financial information to ensure all operations are within budget Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Custom Workflows Facility to create workflows with custom stages, process, and status. Document Management Ability to store and manage various information and documents in electronic format. IT Project Management IT project management is the process of planning, organizing and delineating responsibility for the completion of an organizations' specific information technology (IT) goals. Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board Milestone Tracking They act as signposts through the course of your project, as they help to ensure that you're staying on track. Percent-Complete Tracking Percentage of work done on estimated items. Project Planning Project planning is a discipline for stating how to complete a project within a certain timeframe, usually with defined stages, and with designated resources. Project Templates It holds a bundle of built-in templates that can be customized and used in different projects Recurring Task Management Helps in monitoring and tackling the tasks or responsibilities that are needed to be managed on a recurrent basis Requirement Management Requirements management is the process of collecting, analyzing, refining, and prioritizing product requirements and then planning for their delivery. Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. Status Tracking Status Tracking refers to the management of projects, which includes but is not limited to measuring and reporting the status of milestones, tasks and activities Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects Timeline View Allows to plan and prioritize and visualize tasks in a GANTT chart like horizontal time-axis. + 12 More - Show Less	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Budget Management Analyzing financial information to ensure all operations are within budget Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Custom Workflows Facility to create workflows with custom stages, process, and status. Document Management Ability to store and manage various information and documents in electronic format. IT Project Management IT project management is the process of planning, organizing and delineating responsibility for the completion of an organizations' specific information technology (IT) goals. Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board Milestone Tracking They act as signposts through the course of your project, as they help to ensure that you're staying on track. Percent-Complete Tracking Percentage of work done on estimated items. Project Planning Project planning is a discipline for stating how to complete a project within a certain timeframe, usually with defined stages, and with designated resources. Project Templates It holds a bundle of built-in templates that can be customized and used in different projects Recurring Task Management Helps in monitoring and tackling the tasks or responsibilities that are needed to be managed on a recurrent basis Requirement Management Requirements management is the process of collecting, analyzing, refining, and prioritizing product requirements and then planning for their delivery. Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. Status Tracking Status Tracking refers to the management of projects, which includes but is not limited to measuring and reporting the status of milestones, tasks and activities Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects Timeline View Allows to plan and prioritize and visualize tasks in a GANTT chart like horizontal time-axis. + 15 More - Show Less	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Budget Management Analyzing financial information to ensure all operations are within budget Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Custom Workflows Facility to create workflows with custom stages, process, and status. Document Management Ability to store and manage various information and documents in electronic format. IT Project Management IT project management is the process of planning, organizing and delineating responsibility for the completion of an organizations' specific information technology (IT) goals. Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board Milestone Tracking They act as signposts through the course of your project, as they help to ensure that you're staying on track. Percent-Complete Tracking Percentage of work done on estimated items. Project Planning Project planning is a discipline for stating how to complete a project within a certain timeframe, usually with defined stages, and with designated resources. Project Templates It holds a bundle of built-in templates that can be customized and used in different projects Recurring Task Management Helps in monitoring and tackling the tasks or responsibilities that are needed to be managed on a recurrent basis Requirement Management Requirements management is the process of collecting, analyzing, refining, and prioritizing product requirements and then planning for their delivery. Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. Status Tracking Status Tracking refers to the management of projects, which includes but is not limited to measuring and reporting the status of milestones, tasks and activities Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects Timeline View Allows to plan and prioritize and visualize tasks in a GANTT chart like horizontal time-axis. + 15 More - Show Less
Unique Features	Idea Management Facility to receive insights from internal and external stakeholders Issue Management Issue management is the process of identifying and resolving issues. Problems can be resource constraint, technical failures etc. Portfolio Management Portfolio management is the art and science of making decisions about investment mix and policy	Idea Management Facility to receive insights from internal and external stakeholders Issue Management Issue management is the process of identifying and resolving issues. Problems can be resource constraint, technical failures etc. Portfolio Management Portfolio management is the art and science of making decisions about investment mix and policy	Idea Management Facility to receive insights from internal and external stakeholders Issue Management Issue management is the process of identifying and resolving issues. Problems can be resource constraint, technical failures etc. Portfolio Management Portfolio management is the art and science of making decisions about investment mix and policy

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available

Reviews & Ratings

User Rating	4.3/5 6,566 user ratings	4.3/5 3,130 user ratings	4.2/5 892 user ratings
Rating Distribution	Excellent 48.2% Very Good 37.3% Average 11.7% Poor 1.8% Terrible 1%	Excellent 46.6% Very Good 42% Average 8.6% Poor 1.6% Terrible 1.2%	Excellent 42.6% Very Good 44.8% Average 7.4% Poor 0.7% Terrible 4.5%
User Sentiments	Ease of Use, Effective Team Collaboration, Centralized Communication, Efficient Task Management Limited Customization Options, Lack of Advanced Features, Confusing Interface Navigation, Occasional Performance Issues	Real-Time Collaboration, Extensive Automation Features, User-Friendly Interface, Customizable Dashboards Limited Offline Access, Steep Learning Curve, Limited Formatting Options, Limited Reporting Capabilities	User-friendly Interface, Extensive Project Management Features, Comprehensive Collaboration Features, Seamless Integrations with Other Zoho Apps Limited Third-Party Integrations, Occasional Performance Issues/Slow Loading Times, Limited Mobile App Functionality, Complex Customization Options
Review Summary	Basecamp offers a user-friendly project management platform that facilitates team collaboration and task tracking. Users consistently praise its ease of use, organization, and communication features, particularly for managing client-focused projects. However, some users note limitations in advanced features, reporting, and customization options, suggesting it may not be suitable for large organizations or highly complex projects. Despite these limitations, Basecamp remains a popular choice for smaller teams seeking a straightforward and efficient project management solution.	Users appreciate Smartsheet's user-friendly interface, customizable templates, and collaboration features. They find it effective for project management, task tracking, and team collaboration. Many reviewers acknowledge its ability to enhance productivity and streamline workflows. However, some users mention occasional glitches and a learning curve for advanced features. Additionally, a few reviewers express concerns about pricing and suggest improvements in customer support. Overall, users generally have positive experiences with Smartsheet, valuing its ease of use, versatility, and positive impact on their productivity.	Reviewers generally agree that Zoho Projects is a user-friendly and affordable project management tool with a wide range of features. It is praised for its intuitive interface, ease of use, and customizable features. Many users appreciate its Gantt charts, timesheets, and reporting capabilities. However, some reviewers mention occasional bugs and limitations in certain functionalities. Additionally, the mobile app is sometimes criticized for its lack of features and stability. Overall, Zoho Projects is a solid choice for teams seeking a user-friendly and feature-rich project management solution.
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Pricing

Pricing Options	Free Trial Available Starts at $15.00.	Free Trial Available Starts at $9.0. Offers Custom plan.	Free Trial Available Starts at $4.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Basecamp $15.00 $15.00 per user / month Basecamp PRO $299.00 $349.00 per month	Pro $9.00 $12.00 per user / month Business $19.00 $24.00 per user / month Enterprise Custom Silver (Smartsheet Advance) Custom Gold (Smartsheet Advance) Custom Platinum (Smartsheet Advance) Custom	Free Free Premium $4.00 $5.00 per user / month Enterprise $9.00 $10.00 per user / month
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