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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Apptivo Help Desk software can be run on several platforms like Mac, Window, iOS, Android etc. The software is available as cloud-based one and also in SaaS form. Help desk features included are automated routing, SLA or Contract management, knowledge base management and also ticket management. The tool further includes data level access restrictions and email templates. You can create custom views and edit fields, share sections across apps due to the software being highly customizable. Apptivo Help Desk software facilitates resolving tickets faster and on a consistent basis.You can also set strategies to auto-convert customer emails to tickets to ensure no tickets are missed. Read more | Salesinteract is a sales CRM (customer relationship management) software focussing on ease of use and interactiveness. Every user receives a dashboard where they can follow up tasks quickly and share presentations with their relations. There are push notifications for important alerts and events and the user’s relations also get their own dashboards where they can see the files and data shared with them. Salesinteract includes 1-on-1 communication functionalities and offers contact management with automated contact moment scheduling. Multiple users and team members can collaborate and contribute to the project. The product even features contact communication history, collaborated communication history, 10-gigabyte storage, and document tracking and many essential file types are supported. Reporting and analytics provide relevant metrics to the user in preferred layouts. Office 365 integration is provided and live support is accessible on their website. Read more |
Pricing Options |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 19 Highly Rated # 20 Highly Rated |
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Total Features |
25 Features
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6 Features
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Common Features for All |
Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Referral Tracking
Reporting (Analytics)
Sales Force Automation
Territory Management
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Unique Features |
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Excellent Customer Support, Highly Customizable, Extensive Integrations, Comprehensive Feature Set Slow Performance, Unintuitive User Interface, Limited Email Functionality, Inconsistent Email Integrations |
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Review Summary |
Apptivo users generally agree that the platform offers a comprehensive suite of business applications that enable seamless integration and customization. Many users appreciate the flexibility and scalability of the platform, allowing them to adapt it to their specific business needs. The reporting and analytics capabilities are often praised for providing valuable insights into business performance. However, some users have expressed concerns about the complexity of the platform and the occasional occurrence of technical glitches. Additionally, the pricing structure can be perceived as relatively high compared to some competitors. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Lite $15.00 $20.00 per user / month Premium $25.00 $30.00 per user / month Ultimate $40.00 $50.00 per user / month Enterprise Custom |
Salesinteract $15.00 $15.00 per user / month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
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Videos |
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Company Details | Located in: Fremont, California Founded in: 2009 | Located in: Amsterdam, Netherlands Founded in: 2017 |
Contact Details |
+1 855-345-2777 |
+31 20 2410771 |
Social Media Handles |
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