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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AnyDesk logo
Remote Access Software

4 2,277 user ratings

View Details

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LogMeIn Pro logo
Remote Access Software

4.3 225 user ratings

View Details

Overview

Description Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime. It ensures reliable remote desktop connections so that users can work seamlessly without wasting any time. It allows users to provide amazing customer service and fast solutions from any location. AnyDesk can be run on platforms like Windows, MacOs, Linux, FreeBSD, iOS or Android with no extra charges. Users can enjoy the best experience with 60 fps on local networks and most internet connections. It’s the perfect app for software vendors or app developers who can offer remote support and monitoring to solve customer issues from a central office. Users can easily connect from everywhere on any device using unattended access. About performance, DeskRT is a smart codec that forms the very foundation of the software. It compresses and transfers image data between computers smoothly. The Banking standard TLS 1.2 technology protects the computer from any unauthorized access. Read more LogMeIn Pro is a comprehensive and secure remote access tool that helps businesses streamline remote work, learning and customer engagement rates in real-time. The tool simplifies the overall monitoring process by allowing files to be stored, shared and quickly accessed across all devices. It can also keep track of the most used applications, websites and clouds. Moreover, the remote control feature present within the same, enables admins to obtain access to multiple desktop computers quickly and lets them view, access and work on the particulars at the same time. It supports unlimited user access, giving ample scope for instant collaboration and teamwork. LogMeIn Pro grants complimentary access to LastPass, providing a secure password vault for its users. With a vast 1TB file storage, it can store bulky files while making them easily shareable. Also, users can print documents from a remote device with the remote printing feature. Finally, to protect devices from cyber threats, viruses and sophisticated online malware, LogMeIn antivirus powered by Bitdefender, takes care of the overall network security. Read more
Pricing Options
  • Free Trial Available
  • Starts at $22.9. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $29.17.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    64%
  • Popularity
    90%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    78%
  • Momentum
    61%
  • Popularity
    65%

Features

Total Features
9 Features
9 Features
Common Features for All
    Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
    Feedback Collection Helps in collecting feedback from users to assess the support
    File Transfer Allows sending and receiving files
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
  • + 4 More - Show Less
    • Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
  • + 4 More - Show Less
  • Unique Features
      Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
      Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

    Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4/5 2,277 user ratings
    4.3/5 225 user ratings
    Rating Distribution
    • Excellent

      56.5%
    • Very Good

      18.9%
    • Average

      5.4%
    • Poor

      2.4%
    • Terrible

      16.9%
    • Excellent

      44%
    • Very Good

      42.2%
    • Average

      11.6%
    • Poor

      0.9%
    • Terrible

      1.3%
    User Sentiments

      Ease of Use, Fast and Reliable Connections, Cross-Platform Compatibility, Unattended Access

      Security Concerns, Mobile App Functionality, Customer Support Responsiveness, Occasional Connectivity Issues

      Remote Access Functionality, Ease of Use, Reliable Connection, Multi-Device Compatibility

      High Pricing, Occasional Connection Issues, Mobile App Limitations, Lack of Granular Monitor Control

    Review Summary

    Users widely praise AnyDesk for its exceptional remote desktop capabilities, highlighting its seamless performance, minimal latency, and user-friendly interface. They appreciate its cross-platform compatibility, allowing effortless connections between various devices. The software's security features, such as end-to-end encryption and two-factor authentication, instill confidence in users. Additionally, AnyDesk's customer support receives positive feedback for its responsiveness and helpfulness. However, some users mention occasional connection issues and suggest improvements in mobile app functionality. Overall, AnyDesk is highly regarded for its reliable remote access solutions, earning it a strong reputation among users.

    LogMeIn Central Pro, a remote desktop software, receives positive feedback for its user-friendly interface, ease of setup, and reliable performance. Users appreciate its ability to access and control computers remotely, with features like screen sharing, file transfer, and remote printing. The software is considered a valuable tool for IT professionals, small businesses, and remote workers. However, some users have reported occasional connectivity issues or minor glitches, suggesting room for improvement in stability and troubleshooting support.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $22.9. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $29.17.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Solo $22.90 $22.90 per month

    Standard $35.90 $35.90 per month

    Advanced $79.90 $79.90 per month

    Ultimate Custom

    Individuals $29.17 $29.17 per month

    Power Users $70.00 $70.00 per month

    Small Businesses $128.34 $128.34 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots AnyDesk screenshot
    + 4 More
    Remote Control
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Stuttgart, Germany Founded in: 2014 Located in: Boston, Massachusetts
    Contact Details

    +49 711 184270 00

    https://anydesk.com/

    Not available

    https://www.logmein.com/pro

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