PagerDuty |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | AlertOps is a real-time, smart, automated incident management solution that integrates everything you need to quickly analyse, react, communicate, resolve, and improve issues within your system. With AlertOps, you can make use of strong no-code setup features like escalating alerts across service teams, enriching alerts and mapping custom data through Open API, and integrating with ITSM and ChatOps tools for simple collaboration and resolution. AlertOps dynamically routes alerts depending on time of day, issue type, customer or support history. It generates, closes, and amends tickets automatically or with a single click and you can use preset rules and sequences to trigger templated stakeholder notifications. To detect, prioritise, and handle issues, you can easily integrate with monitoring, ITSM, and ChatOps technologies with AlertOps. Users can use AlertOps’s open API to enhance their notifications and automate processes without having to write any code. It also offers flexible On-Call schedules that enable your company to notify the appropriate personnel at the appropriate time. Additionally, the platform offers enterprise reporting and dashboards that let you monitor team and business performance. Read more | Mode is on a mission to help every organization communicate securely and seamlessly through cyberattacks by building a secure communication platform for cybersecurity teams. During major incidents that disrupt primary communication channels, it's crucial for Incident Response (IR) stakeholders to stay in contact. Deploying a secure app that enables messaging, video calls, and file sharing can significantly expedite response and recovery from cyberattacks. Mode's secure communication platform ensures that IR plans, playbooks, and contact lists are isolated and readily available, allowing for swift mobilization of teams. This platform facilitates secure communication logs for regulatory, legal, and insurance requirements, uniting cybersecurity experts, executives, legal teams, and all necessary stakeholders to effectively manage incidents. By keeping teams securely connected through remediation until primary environments are restored, Mode helps reduce the time to recovery. With advanced incident response programs reportedly cutting data breach costs by 34%, Mode is an essential tool for any organization's IR program. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
10 Features
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5 Features
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| Common Features for All |
Audit Trail
Auto-Assign (Incidents)
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Safety Management
Task Management
Ticket Management
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Audit Trail
Auto-Assign (Incidents)
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Safety Management
Task Management
Ticket Management
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| Organization Types Supported |
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Reliable Alerting System, Extensive Integrations, Excellent Customer Support, Customizable Scheduling Mobile App Issues, Complex Configuration, Occasional Bugs, Unintuitive UI/UX |
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| Review Summary |
AlertOps is generally well-received by users, who praise its ease of use, flexibility, and cost-effectiveness compared to competitors. Users appreciate its integration with ConnectWise and other monitoring tools, enabling them to effectively manage on-call rotations and receive timely alerts. Some users report challenges with initial setup and specific features like schedule management and mobile app functionality. However, the strong customer support team is consistently praised for its responsiveness and helpfulness in addressing these issues. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter Pack Free Standard $5.00 $8.00 per user / month Premium $15.00 $18.00 per user / month Enterprise $23.00 $27.00 per user / month Custom Custom |
Mode Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
+ 2 More
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Not Available |
| Company Details | Located in: Bloomingdale, Illinois Founded in: 2015 |
Not available |
| Contact Details |
+1 844-292-8255 |
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| Social Media Handles |
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