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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more | Logspot simplifies customer analytics, empowering businesses to drive growth with ease. This unified web analytics software provides actionable insights through an intuitive platform designed to grow alongside their business. With real-time event feeds, businesses gain instant visibility into user behavior, while a single line of code automatically tracks site traffic. Funnel analysis reveals exactly where customers drop off, enabling companies to improve user experiences and boost conversions. Logspot's customizable dashboard widgets ensure adaptability, allowing users to tailor their analytics view to meet unique needs. Businesses can also embed real-time analytics widgets or query data effortlessly with Insights & Search APIs. Receive instant notifications through Slack, Telegram, or Webhooks, keeping them updated on critical metrics without delay. Dedicated to a privacy-first approach, Logspot ensures compliance with data protection laws, offering peace of mind alongside functionality. Perfect for professionals seeking comprehensive, user-friendly analytics, Logspot is the ideal tool for scalable, data-driven growth. Read more |
Pricing Options |
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SW Score & Breakdown |
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
2 Features
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5 Features
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Common Features for All |
Alert Notifications
Conversion Tracking
Event Tracking
Report Generation
Time on site Tracking
User Interaction Tracking
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Alert Notifications
Conversion Tracking
Event Tracking
Report Generation
Time on site Tracking
User Interaction Tracking
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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[24]7 Customer Journey Analytics Custom |
Free Free Basic $15.83 $19.00 per month Pro $82.50 $99.00 per month Premium $207.50 $249.00 per user / month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
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+ 5 More
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Videos |
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Company Details | Located in: San Jose, California |
Not available |
Contact Details |
+1 650 385 2247 |
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Social Media Handles |
Not available |
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