13chats vs Median CoBrowse Comparison

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

13chats

Live Chat Software

5 4 user ratings

Get Free Advice

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Median CoBrowse

Live Chat Software

5 2 user ratings

Get Free Advice

Overview

Description

13chats software is a platform used to increase sales on your website with live chat, behavior-based widgets, pop-ups, and chatbots. The software offer customer support to the users and track client’s chat history with managers. The free visual chatbot constructor to create automated replies to FAQ. It supports Mobile Android and iOS. Marketers, Small and Medium companies make use of the software. Read more

Cobrowsing software for support teams. Go from chat to screen share with the click of a button. Cobrowse screen share software with 12+ integrations.

Pricing Options

Free Trial Not Available
Starts at $13.00. Offers Free-forever plan.

Free Trial Available
Starts at $50.00. Offers Custom plan.

SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

89%
Reviews

65%
Momentum

61%
Popularity

72%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

72%
Reviews

65%
Momentum

60%
Popularity

73%

Features

Total Features	7 Features	3 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Rating	5/5 4 user ratings	5/5 2 user ratings
Rating Distribution	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $13.00. Offers Free-forever plan.	Free Trial Available Starts at $50.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Basic Free Standard $13.00 $13.00 per month Pro $33.00 $33.00 per month Premium $93.00 $93.00 per month	Basic $50.00 $50.00 per month Business $75.00 $75.00 per month Pro $150.00 $150.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

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	View All 13chats Alternatives	View All Median CoBrowse Alternatives