Zoho FSM Features, Reviews & Pricing (July 2025)

About Zoho FSM

Zoho FSM is a field service solution for managing installations, repairs, and maintenance. It streamlines everything from service requests to invoicing and feedback. With tools for work order management and customer data, it keeps your tasks organized and simple. The dispatch console on Zoho FSM optimizes scheduling with Gantt, Grid, and Calendar views, while live location tracking ensures jobs are assigned to the right agents based on their skills. Scheduled maintenance tools make recurring work orders and service plans effortless, and technicians can update checklists or record data on-site with job sheets. Zoho FSM also streamlines billing by converting work orders into custom invoices through the Zoho Financial Suite. Advanced reporting and intuitive dashboards provide clear insights into performance, helping businesses stay ahead. Plus, the mobile app empowers field agents to manage appointments and invoices on the go. Zoho FSM takes the hassle out of managing field services, allowing you to deliver exceptional customer experiences while boosting efficiency. It’s your partner in driving growth and operational success, leaving you more time to focus on what matters most to your business and customers.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $25.0. Offers Free-forever plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

Medium Business
Small Business

API Support

Available

Modes of Support

Online

Zoho FSM Features

Show Feature Explanation

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Field Service Management Features

Analytics (Workforce)

Helps you track and analyse the performance of the workforce

Reporting

Sends instant status reports about the task with customer feedback

Route Optimization

Determines the cost efficient route to perform the order

Real-time Job Tracking

Allows you to view your workforce in real time and improve strategy

Job Scheduling

Helps in allocating jobs to the right person at the right time

Compliance Management

Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature

A facility to capture digital signature in a secure format

Attendance Management

Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Document Management

Ability to store and manage various information and documents in electronic format.

Billing and Invoicing

This feature helps in issuing and handling the invoice and bills.

Offline Reporting

Helps you to save the data offline and synchronize as soon the device connects to the internet

Claims Management

Helps to organize and keeping track of insurance claims and as such claims made by patients.

Zoho FSM Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

FREE Free

Number of Appointments - 30

Features

Requests
Estimates
Work Orders
Services and Parts
Customer Management
Dispatch Console
Service Report
Invoicing and Payments
Users and Equipment
Skills
Standard Reports
Mobile App
Workflow Automation
REST APIs

STANDARD $25.00 $30.00 per month

Number of Appointments - 60

Based Upon the Number of Appointments, the Pricing Plan Varies

Features

Includes Features of Free Plan, Plus
Webforms
Multiple Currencies
Service Task
Maps and Location Tracking
Trips
Crew
Custom Profiles
Custom Fields
Custom Functions
Custom Views
Custom Reports
Connections
Webhooks

PROFESSIONAL $35.00 $45.00 per month

Number of Appointments - 60

Based Upon the Number of Appointments, the Pricing Plan Varies

Features

Includes Features of Standard Plan, Plus
Multi Day Appointments
Grid View
Record Templates
Mass Update
Job Sheets
Time Based Workflows
Asset Management
Maintenance Plans
Whatsapp

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 22/07/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Zoho FSM Pricing