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Wdesk Reviews

User Rating

4.7/5 (Based on 488 Ratings)

Rating Distribution

  • Excellent

    74.4%
  • Very Good

    22.7%
  • Average

    1.8%
  • Poor

    0.2%
  • Terrible

    0.8%

User Sentiments

Centralized Platform, Real-Time Collaboration, Time Savings, Easy to Use

Slow Performance, Formatting Issues, Limited Offline Access, Steep Learning Curve

Do You Use Wdesk?

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Review Summary

Workiva's Wdesk platform is consistently praised for its ability to streamline and automate financial reporting processes, making it a highly valuable tool for teams managing complex data and documents. Users highlight its intuitive interface, similar to Microsoft Word and Excel, allowing for easy data linking and collaboration, while reducing errors and ensuring consistency across reports. Its robust customer support team is also commended for their responsiveness, providing timely assistance and technical support. However, some users mention performance issues, particularly when working with large data sets or multiple documents simultaneously.

Pros

  • Combines all aspects of financial reporting in one.
  • Automates timeconsuming tasks by streamlining processes.
  • Ensures accuracy across all documents with single source feeding.

Cons

  • Requires significant time investment to learn and master.
  • Performance can be sluggish when working on multiple documents.
  • Limited data manipulation capabilities within spreadsheets.

AI-Generated from the text of User Reviews

Reviews
UN

Umer N

December 23, 2023 Source: G2.com
"Combines all aspects of financial reporting"
What do you like best about Workiva?

As one who manages software development teams, my experience with Workiva--and of note their WDESK platform--has been mostly favorable. What's most remarkable is the way it combines all aspects of financial reporting in one. With this integration, the preparation and compilation of complicated reports normally requiring much manual intervention becomes a more convenient process. Moreover, Workiva's customer service is impressive; they are responsive and technical support is always available for the software. I also see constant improvements in the features of the platform, and this reflects their determination to improve users 'experience.

What do you dislike about Workiva?

However, there are some downsides. It is a huge time investment, and learning it and getting up and running efficiently can be a small wall to overcome at first. In addition, when several documents are being worked on at the same time performance was sometimes sluggish and this impacted workflow.

What problems is Workiva solving and how is that benefiting you?

Workiva has been invaluable to us, simplifying our reporting process and saving a great deal of time. This efficiency has been especially helpful in handling and condensing large data volumes, often a part of our jobs. What's most apparent is the effect it has on collaboration across different teams. Everyone is singing from the same hymn sheet, and this is crucial for my position where I have to coordinate all different facets of software development.

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JH

Joey H

December 13, 2023 Source: G2.com
"SEC Reporting User"
What do you like best about Workiva?

Super functional; very intuitive; good support

What do you dislike about Workiva?

Not a particular fast product. There is a fair bit of downtime waiting for things to load.

What problems is Workiva solving and how is that benefiting you?

Truly do not how we would put our SEC reporting packages without Workiva. Orders of magnitude more efficient than the alternatvie

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AU

Anonymous User

December 12, 2023 Source: G2.com
"Quality product and service"
What do you like best about Workiva?

The people. The customer service has been spectacular at every turn.

What do you dislike about Workiva?

Some of the spreadsheet functionality can be frustrating. It's not Excel, but then nothing else really is.

What problems is Workiva solving and how is that benefiting you?

We use Workiva to file our quarterly SEC documents. Workiva makes the process seemless by allowing us to sync our support workbook with their platform, link numbers between documents, and create an easy to use XBRL and filing platform.

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SP

Samuel P

December 11, 2023 Source: G2.com
"It’s easy and interesting!"
What do you like best about Workiva?

I have experience with Workiva from working in cloud management. The most remarkable is its great user interface, which unifies multiple teams from different departments. The platform is designed to offer real-time business updates, and this retains everyone around the loop and promotes our cumulative reception of the events in a better way.

What do you dislike about Workiva?

But there are a few things to ask for perfection. They have sometimes not been very good on text formatting which is a problem if one wants to customize their documents. Moreover, the security profiles and system administrators’ roles would become more transparent, principally regarding software compatibility and documents uploading.

What problems is Workiva solving and how is that benefiting you?

Workiva has helped us address our data management and reporting concerns. This has made it easier to collect and share information within the organization, thereby enhancing decision-making and efficiency.

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AU

Anonymous User

December 11, 2023 Source: G2.com
"Streamlining SEC filings"
What do you like best about Workiva?

Ease of use and constant inovation by the Workiva team to tailor the software to our Company needs

What do you dislike about Workiva?

Any downsides we came accross were fixed by our CSM

What problems is Workiva solving and how is that benefiting you?

Allowing us to group several procdures in one location

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CL

Cherry L

December 7, 2023 Source: G2.com
"Ease of use"
What do you like best about Workiva?

It is very intuitive. The look, functionality and feel of it is very similar to MS Word. It can perform calculations similar to MS Excel and I can copy and paste tables from Excel or Word to Workiva. What I like most is the linking feature. I don't have to worry about the footnote schedule not tying out to the related face statement as long as the numbers are linked between these two. Another favorite is the certification process. We're able to centralize the communication process within Workiva and print a document that shows the certifiers date and signature stamps without having to deal with the back and forth in Outloook.

What do you dislike about Workiva?

Currently, we can't see the old version of a document that has been milestoned. It would be nice to have this in future releases.

What problems is Workiva solving and how is that benefiting you?

Automation of financial statement preparation. We are looking to leverage Workiva for our internal request listing and we are currently working with Ashley B on this. This is another feature that will streamline the collection of data as an input for our statutory audits.

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KG

Kimberly G

December 7, 2023 Source: G2.com
"Great for SOX testing"
What do you like best about Workiva?

How easy it is to navigate and collaborate with others on the platform. Easy to use for all audits, especially SOX testing. Small or large teams are able to use.

What do you dislike about Workiva?

It is very slow and lags often. Also, we often have additional issues after updates have been made by their IT team. They take long to respond and make the changes.

What problems is Workiva solving and how is that benefiting you?

Every time there is any updates as little as being able to press enter within the platform has made life so much easier to manage. The main issues are basic functionalities that were not previously available.

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MP

My P

December 7, 2023 Source: G2.com
"Easy to implement and deploy with great automation options"
What do you like best about Workiva?

The ease of use. Ability to build a reporting pack for immediate use, and then incremementally evolve into a fully integrated-automated report. The fact that it's capabilities are very similar to Microsoft Offcie (Excel, Word and PowerPoint) - the learning curve is not very steep at all. Allows for greater autonomy.

What do you dislike about Workiva?

The 2M cell limit can be an issue for the larger reports

What problems is Workiva solving and how is that benefiting you?

Allows multiple users to access the one file at the same time. Allows for collaboration - with auditing and tracking

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NS

Nadia S

December 6, 2023 Source: G2.com
"Most useful tool on the market"
What do you like best about Workiva?

The product is easy to use and user friendly - very dynamic and adaptable, I have yet to receive a request that I could not incorporate for our corporate reporting. This product works very well with a diverse project team from different disciplines, and everyone enjoys working in it and reports that this makes reporting so much easier.

Collaboration and tracking progress has never been easier and our interface with the professional design team has also benefited. The linking of data is by far the best feature - rolling forward documents and updating with the latest data take mere minutes.

Wdesk was also extremely easy to implement and we use it for all of our corporate reporting. We have also added other solutions such as controls management and the ESG solution. This product is very easy to integrate with your existing systems and the customer support is excellent.

I use it every day.

What do you dislike about Workiva?

There is nothing I do not like about Workiva

What problems is Workiva solving and how is that benefiting you?

Better collaboration

Better control over the integrity of data

Better corporate reporting - spending time interrogating the content and not spending hours checking numbers

Reducing the time it takes to produce quality corporate reports for our stakeholders

Automated audit trails

Controls and risk management

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AU

Anonymous User

December 6, 2023 Source: G2.com
"The integration is magnificent"
What do you like best about Workiva?

Workiva is easy to use. It's pretty intuitive and the training offers simple overviews of the tool. We're implementing the ESG soution this year and the capability and scope for efficiency savings in the future is huge. As well as creating effective controls before our data gets published into the reports.

What do you dislike about Workiva?

The biggest challenge with Workiva stems from its key strenghts - it is vast. The capability of the tool is so huge that external consultants are needed to help scope the work and deliver the solutions.

What problems is Workiva solving and how is that benefiting you?

Managing complex data sets.

Creating one source of the truth.

Reporting and design capabilities.

Read more

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