Waitwhile

About Waitwhile

Waitwhile lets hosts add and manage guests in your a customizable waitlist queue and keep guests informed via SMS and email. Guests can follow the wait in real-time and are notified automatically based on predicted wait when its time to return. Guests and hosts can communicate via two-way email and texting and Waitwhile uses natural language processing to inform hosts of expected delays and cancellations.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $49.00. Offers Free-forever and Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Waitwhile Features

Show Feature Explanation

Customer Database

Helps with a collection of data assembled from each customer.

Group Scheduling

Helps in scheduling group meetings with multiple numbers of attendees

Mobile Access

Allows accessing the software and product/service related information from a mobile device

Appointment Scheduling

Helps in scheduling and managing all necessary appointments

Multi-Location

Helps to manage business affairs across multiple sales channel

Faculty Management (Staff)

Helps to record electronically and accessing quickly all relevant data concerning the teaching staff and non-teaching staff

Client Management (Customer)

Facilitates strong necessary data about clients/customers and allows access to it when required

Online Booking

Facilitates your customer doing an online reservation or booking for shows or any event or service from your website

Reminders

Sends important reminders through email to attendees

Alert Notifications

Alerts the user when predefined criteria is met

Waitwhile Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Free Free

Features

Up to 100 waitlisted guest partiesper month
Upgrade to another plan anytime
Customizable SMS and email alerts
Waitlist modified to your needs
Assign staff and services
Smart wait time estimation
Public waitlist and Check-in Station
Customer CRM
Analytics and Statistics
Real-time updates

Starter $49.00 $59.00 per month

Features

All features from Free Plus,
Up to 1000 guests per month
Multiple locations
Logo and branding
Live support

Business $129.00 $159.00 per month

Features

All features from Starter Plus,
Up to 10 000 waitlisted guest partiesper month
Export guest data
Advanced security
Daily backups
Custom branding

Enterprise Custom

Features

All features from Business Plus,
Unlimited guests
Account manager
Prioritized support
Product training
Service Level Agreement (SLA)
Data & PII anonymization
Flexible billing

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Disclaimer: The pricing details were last updated on 23/08/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Waitwhile Pricing

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Waitwhile Reviews

User Sentiments

Easy to use, Excellent customer service, Improved customer satisfaction, Efficient queue management

Limited Customization, Occasional glitches/bugs, Confusing user interface elements, Lack of some integrations

Do You Use Waitwhile?

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Review Summary

User reviews consistently praise WaitWhile for its ease of use, particularly for clients and new users. Its text messaging features are highly appreciated for streamlining communication and reducing waiting times. While the majority of users express satisfaction, there are occasional reports of minor glitches, and some users feel the analytics page could be more comprehensive. WaitWhile also faces challenges with customer resistance to certain features like signing up on a virtual line. Overall, the platform is seen as a valuable tool for managing queues, scheduling appointments, and improving customer service.