INBOX Reviews

User Rating

4.8/5 (Based on 100 Ratings)

Rating Distribution

Excellent
80%
Very Good
17%
Average
2%
Poor
1%
Terrible
0%

User Sentiments

Ease of Use, Affordable Pricing, Good Email Deliverability, Multiple Brand Management

Limited Integrations, UI/UX Improvements Needed, Basic Automation Features, Slow Website Navigation

Do You Use INBOX?

Write a Review

Review Summary

User reviews highlight UseInbox as a powerful, affordable email marketing platform that stands out for its ease of use and robust features, including newsletter creation, landing pages, and multi-brand management. Many users praise its drag-and-drop editor, templates, and high deliverability rates, while also recognizing the platform's value compared to more expensive rivals. Some users note room for improvement in areas like automation and user interface design.

Pros

Simple and powerful email marketing platform.
Intuitive interface with a draganddrop editor.
Affordable pricing compared to other major players.

Cons

Reporting could be more robust and detailed.
Onboarding experience needs improvement.
Limited integrations and email templates.

AI-Generated from the text of User Reviews

Did you find this information valuable?

YES NO

Reviews

Lloyd H

June 13, 2025 Source: G2.com

An excellent software that is improving all the time

What do you like best about UseINBOX?

It is comprehensive and very easy to use.

What do you dislike about UseINBOX?

It has everything you need to get up and running at a fraction of the cost of other alternatives, and they are improving all the time.

Recommendations to others considering UseINBOX?

there is nothing I dislike having used other autoresponders i find it has all that the big players have

What problems is UseINBOX solving and how is that benefiting you?

saving a fortune on my old mailchimp account

Blamah S

July 4, 2024 Source: G2.com

Easily personalize and manage multiple brands from a single account!

What do you like best about UseINBOX?

The UI is clean, and the analytics are easy to navigate.

What do you dislike about UseINBOX?

I would like more integration with other web builders.

What problems is UseINBOX solving and how is that benefiting you?

I needed a newsletter solution for my startup podcast, and this is what I was looking for.

Darryl D

October 16, 2023 Source: G2.com

Simply Powerful

What do you like best about UseINBOX?

UseINBOX is a powerful email marketing platform

What do you dislike about UseINBOX?

No "zero tolerance" restrictions like the big names

Recommendations to others considering UseINBOX?

Easy design with lots of templates

What problems is UseINBOX solving and how is that benefiting you?

Reporting could be more robust

Chloé S

September 24, 2022 Source: G2.com

GOOBYE Mailchimp, HELLO UseINBOX

What do you like best about UseINBOX?

UseINBOX has everything Mailchimp has but in a better way. The interface is easy to use, and it includes everything for a lesser cost. The data on it is also very insightful and easy to understand.

What do you dislike about UseINBOX?

The interface is easy to use but not the prettiest I have seen. Maybe a slight redesign could make it both user-friendly AND visually appealing.

What problems is UseINBOX solving and how is that benefiting you?

It is easier to use newsletter segments and to use in general compared to other newsletter services.

Dr. Christian S

September 19, 2022 Source: G2.com

B2C to scale their emailing campagin one of the best email sender for B2C

What do you like best about UseINBOX?

Inbox is one of the best email senders in the market right now. I use it daily for b2c campaign for my ecommerce. Easy to use UI makes the campaign done i lesser time than others

What do you dislike about UseINBOX?

no Wp-plugin...the customer service is a bit delay in responding back and does not allow the SMPT for you to use

What problems is UseINBOX solving and how is that benefiting you?

they have decent scaling in pricing for the

Kazeem A

September 17, 2022 Source: G2.com

I can verify emails on this site is also a big plus when I am trying to clean my list or make sure my list is up to date with good emails Great way to clean up your email list

What do you like best about UseINBOX?

I love UseINBOX because it is so simple and it makes my life so much easier. I find it to be a huge time saver and my favourite is being able to verify emails. Give it a try!

What do you dislike about UseINBOX?

I didn't see anything regrettable about UseINBOX you can start free

What problems is UseINBOX solving and how is that benefiting you?

The fact that

Berin S

May 18, 2022 Source: G2.com

Great for automating emails

What do you like best about UseINBOX?

I create email lists and automate them, the free version is enough for me right now. However, it's cheaper than a lot of services.

What do you dislike about UseINBOX?

Sometimes it's a bit complicated to use, trying to figure out takes time

What problems is UseINBOX solving and how is that benefiting you?

Creating bulletins and automating emails

Joe H

April 1, 2022 Source: G2.com

GUI) that my previous tool - Active Campaign INBOX Wins...

What do you like best about UseINBOX?

Ease of Use, plus Deliverability and Open Rate

What do you dislike about UseINBOX?

The more robust plans are an investment like another email automation tool -- I moved from Active Campaign and saved money

Recommendations to others considering UseINBOX?

I personally recommend INBOX for anyone seeking an email automation tool that offers real value. I am excited to see INBOX'S innovations over the next few years!! Grab a copy... it's free to use up to 500 subscribers!!

What problems is UseINBOX solving and how is that benefiting you?

Higher deliverability and quicker email creation with a simpler interface (

Kaleb P

March 18, 2022 Source: G2.com

Great platform for email campaigns

What do you like best about UseINBOX?

Automation features rock.

What do you dislike about UseINBOX?

Strong value proposition.

Recommendations to others considering UseINBOX?

Easy to navigate the dashboard, well laid out.

What problems is UseINBOX solving and how is that benefiting you?

UI is good; however, I do like some competitors a bit better in this area.

Monico C

March 17, 2022 Source: G2.com

Great for any business

What do you like best about UseINBOX?

The like the easy to use design with plenty of options, templates and stock library.

What do you dislike about UseINBOX?

The ablity to create a landing page. (super easy)

Recommendations to others considering UseINBOX?

The pricing is reasonable for the amount of features and subscribers

What problems is UseINBOX solving and how is that benefiting you?

Newsletters read great on mobile devices

INBOX Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use INBOX?

Review Summary

Pros

Cons

Lloyd H

Blamah S

Darryl D

Chloé S

Dr. Christian S

Kazeem A

Berin S

Joe H

Kaleb P

Monico C

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

Buyers

Makers