Updox

About Updox

Updox is a popular communication platform that enables users to offer the most reliable virtual and in-person care to their clients. Healthcare centers can integrate the software with their existing EMRs to manage a variety of activities and communications, ensuring efficient and safe care. With Updox, medical institutions can minimize the hours for multiple system logins and manual tasks, using the available time to focus on their patients. Besides, the software helps organizations improve their employee satisfaction levels by empowering them to streamline administrative duties in cost-effective and resource-efficient ways. Thus, users can enhance and take care of their office productivity with multiple modules like internal messenger, electronic fax and forms. Further, Updox with its integrated set of tools such as video chat, patient reminders, patient portal, secure SMS & texting, etc., helps doctors interact with their patients situated across any location via mobile devices. Moreover, a variety of secure and convenient channels featured by the platform lets organizations allow their patients to get access to relevant information all by themselves.

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Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Updox Features

Show Feature Explanation

Chat (Messaging)

Allows users to collaborate better by exchanging views and collect information through chatting or texting

Reminders

Sends important reminders through email to attendees

Treatment Planning

Facility to outline the patients’ problems and make prognoses

Mobile Access

Allows accessing the software and product/service related information from a mobile device

HIPAA Compliant

Offers security over the collection of sensitive data with SSL

Video Conferencing

Allows conducting video conferences for a more engaging educational/training session

Appointment Scheduling

Helps in scheduling and managing all necessary appointments

Updox Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

TELEHEALTH (Pharmacy & Provider) Custom

Features

Video Chat
Secure Texting & SMS
Add any of our additional products to build a solution that works for you

PATIENT EXPERIENCE (Provider) Custom

Features

Secure Texting & SMS
Patient Reminders
Broadcast
Video Chat
Patient Portal
Electronic Forms
Add any of our additional products to build a solution that works for you

PATIENT EXPERIENCE (Pharmacy) Custom

Features

Secure Texting & SMS
Patient Reminders
Broadcast Campaigns
Add any of our additional products to build a solution that works for you

OFFICE PRODUCTIVITY (Pharmacy & Provider) Custom

Features

Electronic Fax
Messenger
Payments
Direct Secure Messaging
Add any of our additional products to build a solution that works for you

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Disclaimer: The pricing details were last updated on 17/10/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Updox Reviews

User Rating

4.5/5 (Based on 103 Ratings)

Rating Distribution

Excellent
73.8%
Very Good
15.5%
Average
2.9%
Poor
1.9%
Terrible
5.8%

User Sentiments

Seamless EMR Integration, User-Friendly Interface, Efficient Faxing System, Secure Document Sharing

Occasional System Glitches, Limited Functionality in Forms, Customer Support Delays, Incoming Text Message Recognition Issues

Do You Use Updox?

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Review Summary

Updox is a highly rated platform for healthcare providers, praised for its ease of use, integration with EMR systems, and ability to streamline faxing, patient communication, and online forms. Users appreciate its secure messaging, patient portal, and telehealth features, helping them save time, paper, and improve patient engagement. However, some users note occasional slowness, limited text message character counts, and difficulty reaching customer support.

Pros

Updox offers unlimited cloud storage, enabling easy access and sharing of patient files.
Updox streamlines workflows for patients, reducing paperwork and improving efficiency.
It offers a secure platform for communication, including faxing, texting, and video conferencing.

Cons

Updox has limitations in identifying incoming text messages due to random phone numbers.
It sometimes experiences slowness, though issues are usually resolved quickly.
While userfriendly, it could benefit from more advanced features like form customization.

Updox Reviews

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Updox FAQs

What is Updox used for?

Updox offers the following functionalities:

Chat (Messaging)
Reminders
Treatment Planning
Mobile Access
HIPAA Compliant
Video Conferencing
Appointment Scheduling

Learn more about Updox features.

Does Updox provide API?

Yes, Updox provides API.

Updox Contact

Vendor Details

Dublin, Ohio

Contact Details

+18666987369

https://updox.com/

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Updox

About Updox

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Do You Use Updox?

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