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About Tikit

Reduce ticket capacity and increase the employee experiences with seamless support at the speed of conversation. It provides key features like Ticket Creation from Teams Chat and Email, AI-Powered Ticket Deflection, Automated Workflows, Reporting and Power BI Integration and much more.

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Screenshots & Videos

Team Chat
Email
Single Sign On
Video Thumbnail
Video Thumbnail
Video Thumbnail

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    65%
  • Momentum
    61%
  • Popularity
    72%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online
Tikit Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Microsoft Teams Ticketing $90.00 $100.00 per month

Features

  • Unlimited Users & Agents
  • Ticket Creation from Teams Chat
  • Ticket Creation from Email
  • AI Powered Ticket Deflection
  • Custom Statuses and Categories
  • Ticket Templates
  • Basic Reporting
  • Support Groups
  • Single Sign-On
  • Onboarding Specialist
  • U.S. Based Chat & Email Support

Microsoft 365 Service Desk $450.00 $500.00 per month

Features

  • Everything in Teams Ticketing Plus,
  • Advanced Automations
  • Full API Access
  • Intune Connector
  • Power Automate Connector
  • Power BI Connector
  • Multiple Departments (Coming Soon!)
  • SLAs (Coming Soon!)
  • Approvals (Coming Soon!)
  • Surveys (Coming Soon!)
  • Dedicated Customer Success Manager

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot

Disclaimer: The pricing details were last updated on 10/05/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Tikit Pricing

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Tikit Reviews

User Rating

4.7/5 (Based on 7 Ratings)

Rating Distribution

  • Excellent

    85.7%
  • Very Good

    0%
  • Average

    14.3%
  • Poor

    0%
  • Terrible

    0%

Do You Use Tikit?

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Tikit Reviews

Videos on Tikit

Video Thumbnail

Tikit

 Video Thumbnail

Add Tikit Teams A...

 Video Thumbnail

How to Create a T...

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How to Manage Tem...

Tikit Screenshots

Team Chat

Team Chat

 Email

Email

 Single Sign On

Single Sign On

 Template Settings

Template Settings

 Reporting

Reporting

 Add New Category

Add New Category

 Automated Workflow

Automated Workflow

 Close Up Group

Close Up Group

 Knowledge

Knowledge

Tikit FAQs

What are the top alternatives for Tikit?

Here`s a list of the best alternatives for Tikit:

Does Tikit provide API?

Yes, Tikit provides API.

Tikit Contact

Vendor Details

San Diego, California

Contact Details

1-800-971-3272

https://www.tikit.ai/

Social Media Handles

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