TheyDo

About TheyDo

TheyDo is the most collaborative journey management platform designed specifically for service designers and managers at experience-led, customer-centric companies. It helps teams align and collaborate to deliver exceptional customer experiences. Unlike traditional mapping tools, TheyDo provides a unified framework to manage customer journeys holistically across teams, products, and geographies. For professionals who believe seamless cross-functional collaboration is the key to customer experience excellence, TheyDo makes it twice as easy to align on customer journeys. The platform also enables teams to maintain alignment on evolutions for the first time in years. With TheyDo, professionals can expect improved workflow efficiency through journey-centric collaboration, proactive issue identification, and automated notifications on journey changes. Teams gain more visibility into journeys end-to-end resulting in greater context. Enhanced context drives faster strategic decision making to optimize journeys. With its emphasis on cross-functional transparency and coordination, TheyDo helps experience-focused organizations deliver for more cohesive customer experiences.

Pricing

Free Trial Not Available
Starts at $2763.00. Offers Free-forever and Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)
Individuals

API Support

Available

Modes of Support

Online

TheyDo Features

Show Feature Explanation

Library Management

Helps in managing, recording, accessing and documenting library activities and information in a digital form

Real-time Collaboration

Helps more than one person to work on the same file simultaneously

Seamless Integration

Allows the user to Integrate new module into their existing pipeline

Visitor Insight

Insight into on-site visitor behavior to get a full understanding of what interests them.

Alerts (Notifications)

Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.

User Journeys

Helps to measure the overall experience the user had while interacting with the system

Templates

Templates are patterns that help to provide the layout to build and design a website quickly.

TheyDo Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Mapping Free

Features

20 Journeys +1 Board
Linked insights across journeys
Custom share links
Realtime collaboration
PDF Export
8 Users + Unlimited Viewers

Management $2,763.00 $2,763.00 per month

Features

All features from Mapping Plus,
60 Journeys +3 Frameworks
SSO
Goal tracking
Product Management integrations
Custom templates & taxonomy
20 Users + Unlimited Viewers

Governance $5,417.00 $5,417.00 per month

Features

All features from Management Plus,
140 Journeys + 5 Frameworks
Data integrations
Governance Coaching
Granular Access Management
Custom drivers (coming soon)
40 users + Unlimited Viewers

End-to-End Custom

Features

All features from Governence Plus,
Unlimited Journeys + Frameworks
Unlimited Editors + Admins
Extended Executive Coaching

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Disclaimer: The pricing details were last updated on 22/12/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about TheyDo Pricing