Synthetix Reviews

What I like most about Synthetix is that it allows me to work with more than one customer at the same time and it's very helpful to generate more sales and productivity

What I dislike about Synthetix is its user interface it can be more easier and understandable

It is very helpful when it comes to customer support we can now help our customers in a very fast way and due to which the productivity rate is high

So it increases productivity, solving problems, and increasing profit

The threshold, Synthetix allowed me to work with more customers in a single point of time. It helped me to generate more sales. Live key stroke presses are helpful and helped me be more proactive with customers. Regular updates are a plus, the UI is great dashboards can de saved for in-house analytics software.

Lead times over broad date ranges are long, trigger management system uses a different platform, a unified system would increase ease of use.

Good value

Low productivity in customer query processing, with Synthetix customer problems are resolved quicker, more profit is being generated, huge productivity gains

The creation of CX journeys with no code tools

The improvement of Csat score by 12%

Multichannel support contact

And the support 24/7

The way of using by team and customer is a littler harder and should be more easy to work ln it

Synthetix has made a tangible improvement on our efficiency as a business and helped us deliver a better experience for our customers

I liked the user interface

I liked the user interface

How long things took to load

I liked the user interface

My business operations look a lot smoother and we've had more customers