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SumTotal Reviews

User Rating

3.7/5 (Based on 41 Ratings)

Rating Distribution

  • Excellent

    26.8%
  • Very Good

    34.1%
  • Average

    22%
  • Poor

    12.2%
  • Terrible

    4.9%

Do You Use SumTotal?

Write a Review
Reviews
VK

Veenita K

April 19, 2020 Source: G2.com
"Userfriendly,Self Learning for Functionality is available and Self Explanatory LMS Modules."
What do you like best about SumTotal?

Training Migration Functionality - TMU and Security Roles setting.

What do you dislike about SumTotal?

The Demo Site was too complicated that the Production Site.

What problems is SumTotal solving and how is that benefiting you?

Creating Course, Migrating Training history and Editing Security Roles Permission.

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SP

Stephen P

February 27, 2020 Source: G2.com
"One of the best friendly UI in LMS platform"
What do you like best about SumTotal?

Its easy to assign and create training. Also Reports are really friendly to create and update as per the requirement.

What do you dislike about SumTotal?

Nothing such as. May be the ICON's of each option like manager, admin and learner need to be more attractive.

What problems is SumTotal solving and how is that benefiting you?

Instructor courses and Web based training's are really helpful to manage.

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AU

Anonymous User

October 25, 2019 Source: G2.com
"Useful for recruiting "
What do you like best about SumTotal?

I love using this site because it gives me the opportunity to make better and more informed decisions

What do you dislike about SumTotal?

Not as In depth as other recruiting sites. There are small changes that could be made

What problems is SumTotal solving and how is that benefiting you?

NA

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RM

Renee M

June 30, 2014 Source: G2.com
"Sum Total Learning Management System - Maestro"
What do you like best about SumTotal?

Ease of use. It allows customization to a specific group inside of your company and automatic assignment to New Hires if you set up you Learning Plan to work with your security setups.

What do you dislike about SumTotal?

Not much that I dislike at all. Occassionally an issue may arise from the new features they add but they fix it pretty quickly. Advanced Reporting occassionally takes a long time to pull up.

Recommendations to others considering SumTotal:

Have your plan set on what you want to execute before you start your configuration. Knowing what you want to use it for completely before starting that path will make your life a lot easier and the product launch more successful for you.

What problems is SumTotal solving and how is that benefiting you?

We have external customers who use our system and they cannot have access to all of our training items so the security allows us to lock them to what we want them to have access to. I have also been able to add a Sister company to our LMS with absolutely no worry that they will see our top secret product training coulrses due to proper security setup.

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RF

Rebekah F

April 8, 2014 Source: G2.com
"Manager - Compensation, HRIS and Immigration"
What do you like best about SumTotal?

Product: Ease of use; intuitive; export function for compensation and reviews

Customer Service: Top notch from first sales call to implementation - consistent attention to our needs and short timeframe for implementation - easy to reach someone who can help you.

What do you dislike about SumTotal?

Hard to find something not to like - really!

Recommendations to others considering SumTotal:

You will find lots of "press" on the Big Guys - Oracle (Fusion), SAP (SuccessFactors) and Workday - don't let it lull you into thinking they are better . . . we put these three and SumTotal through a rigorous and extensive RFP process. sumTotal was the only company that answered every question and actually looked at what business problems we were trying to solve vs. a canned sales pitch that the others tried to push on us. You will find that SumTotal has a superior user experience and it can be implemented without the use of 3rd party vendors (that alone saved us a lot of money!!). Their sales team, professional services, and customer support teams have been very responsive, collaborative, and efficient. They fulfilled every promise made during the proposal phase - way above expectations. And if you need to talk to a real person, their response is quick and direct. They don't shy away from customer contact - they excel at it.

What problems is SumTotal solving and how is that benefiting you?

Started out looking for a replacement for our performance review system and found SumTotal Systems and included them in the RFP. They beat out the "big boys" by trying to understand and solve our overall HR systems issues and presenting their Talent Management Suite as an end-to-end solution. And at the same cost for one module from the big competitors. We have completed our focal and compensation review for this year, and received rave reviews from employees and management all the way up to the executive suite - and that is no small task!

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RG

Rohit G

December 21, 2023 Source: G2.com
"Comprehensive Talent Management Solution for Organization!!"
What do you like best about SumTotal?

I liked the versatility that SumTotal provides its kind of impressive. It's very adaptable to various needs. Offers robust tools for learning management, performance tracking, and talent acquisition in one cohesive platform. I have Experienced it have user-friendly interface which standouts. Its implementation and integration are also quite easy which provides easy access for both administrator and employees.

I had been using SumTotal to learn business knowledge and domain knowledge by enrolling a course on SumTotal in our company portal. Tracking of course and my performance being easy in SumTotal so sure shot its good tool. It has helped me managing course content seamlessly so most of the time I use SumTotal as go to tool. Experience with SumTotal is nice as it provides good customer support also.

What do you dislike about SumTotal?

Customization in SumTotal is bit complex and it's some features are less intuitive. Its video player is something I dont liked as it feels laggy sometime.

What problems is SumTotal solving and how is that benefiting you?

SumTotal helped our organization by sorting out the messy bits in managing people at work. By puttign all the important things like learning, performance, and finfing new talent in one place, it makes things easier. For me, it means spending less time juggling tasks and more time focusing on helping organization grow and succeed. Its more clear that it benefits me as well as our organization for strean line process of talent management.

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MB

Meena B

April 21, 2020 Source: G2.com
"Talent Management Made Easy"
What do you like best about SumTotal?

Development and Career growth tracking is one of the most downplayed things while working and a lot of employees do not tend to pay heed though it hits them in the end so talent management has made it easy for tracking goals.

What do you dislike about SumTotal?

There is not much to dislike about the tool, its user friendly and also a lot more to explore, probably there needs to be more documentation regarding this.

Recommendations to others considering SumTotal:

There is a lot more to be considered while using talent management. Old days used to have training courses when it comes to talent management and that showed progress in a very haywire manner and one could not even set realistic goals. This tool helps us set realistic goals that can be used to track progress during quarterly performance reviews.

What problems is SumTotal solving and how is that benefiting you?

Career growth, progression and also a lot more stuff can be tracked using talent management and there are more to it in terms of reporting and analytics which can be used to track career growth. In these times where reports and dashboards are more popular, this tool makes it easy for us to glance through an employee's career growth in one shot.

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AU

Anonymous User

March 6, 2020 Source: G2.com
"Great tool for Insurance validation"
What do you like best about SumTotal?

It was a great tool to integrate our health care electronic system with to receive fast validation whether or not a patient had healthcare coverage.

What do you dislike about SumTotal?

The latency at times would cause frustration to users as they became dependent on instant results.

Recommendations to others considering SumTotal:

NA

What problems is SumTotal solving and how is that benefiting you?

We were working on a customized workflow and they were providing real time benefits to the pt and hospital.

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AU

Anonymous User

February 13, 2020 Source: G2.com
"It is more customized."
What do you like best about SumTotal?

Sumtotal is more customizable. Unlike, other LMS, we can customize the requirements. It is user friendly

What do you dislike about SumTotal?

The interface could be more better. Thats all.

What problems is SumTotal solving and how is that benefiting you?

We have used this for our LMS needs. This gave us an ability to host all of our basic courses made available to learners more easier and quicker.

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AU

Anonymous User

October 8, 2019 Source: G2.com
"Very good customer support!"
What do you like best about SumTotal?

Customer service of SumTotal Talent Management platform is awesome. There are some usage issues mainly due to lack of intuitive UI but that has been under overhaul currently, our concerns were always quickly heeded by their support team mainly based out of India location. Their India team is wonderful to work with and they tons of patience.

What do you dislike about SumTotal?

The hanging of the Ui when navigating from one feature to another, not intuitive enough when pop-ups are supposed to come up, the tab always opens up in a new window, and keeps on loading - it is not the network but something on the Sum total side which wasn't able to render the content. That led us to figure out other ways to make our content render on the pages. Also takes a lot of maintenance work to keep our content up to date. Overall impacts productivity.

What problems is SumTotal solving and how is that benefiting you?

Problems - E- learning for employees, Performance Management, Fill in activities performed and goals accomplished during a quarterly cycle. Career builder through predictive learning courses in the company.

Benefits is Single Sign on and SAML support but not much apart from that.

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