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SugarSync Reviews

User Rating

3.3/5 (Based on 195 Ratings)

Rating Distribution

  • Excellent

    32.8%
  • Very Good

    21%
  • Average

    13.3%
  • Poor

    7.7%
  • Terrible

    25.1%

User Sentiments

Seamless File Syncing, Cross-Platform Compatibility, Reliable Data Backup, Easy File Sharing

Expensive Pricing Plans, Occasional Syncing Issues, Lack of Advanced Collaboration Features, Outdated User Interface

Do You Use SugarSync?

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Review Summary

Overall, users find the product easy to use and reliable, praising its intuitive interface, fast syncing speed, and strong security features. They also appreciate the generous storage space and the ability to share and collaborate on files easily. However, some users have expressed concerns about occasional glitches, limited integration options, and the lack of advanced features found in competing products. Additionally, some users have reported issues with customer support responsiveness and the pricing structure.

Pros

  • Userfriendly interface and ease of use.
  • Provides robust synchronization capabilities and file sharing options.
  • Offers secure data storage and backup with advanced encryption.

Cons

  • Lacks advanced collaboration features and realtime editing capabilities.
  • Limited storage space in the free version.
  • Occasional syncing issues and slow transfer speeds reported by some users.

AI-Generated from the text of User Reviews

Reviews
SC

Samantha C

November 18, 2023 Source: G2.com
"Sugarsync backs up my computer in the background, keeping all my data safe!"
What do you like best about SugarSync?

I love the peace of mind it gives me. My computer and all its data is backed up. It also has a great mobile app that allows me to see what is backed up. It is very affordable, easy to use and secure.

What do you dislike about SugarSync?

I don't have anything negative to say or have any idea on improvements.

What problems is SugarSync solving and how is that benefiting you?

I have all my documents and files safely stored online and my clients files are also backed up. I never have to worry about losing data.

Read more
NK

Nikoletta K

June 14, 2023 Source: G2.com
"SugarSync"
What do you like best about SugarSync?

SugarSync prioritizes the security of your data. Files are encrypted during transfer and storage using SSL encryption and 256-bit AES encryption, providing a high level of data protection. Additionally, SugarSync offers remote wipe capabilities, allowing you to erase the data from lost or stolen devices to prevent unauthorized access.

What do you dislike about SugarSync?

While SugarSync supports file sharing and collaboration, it may not have the same extensive collaboration features found in other cloud storage and collaboration platforms. For more advanced collaboration needs, such as real-time co-editing or document version control, you may need to supplement SugarSync with additional collaboration tools.

What problems is SugarSync solving and how is that benefiting you?

SugarSync retains previous versions of files, allowing you to revert to earlier versions if needed. This feature helps in scenarios where you accidentally overwrite or delete important content, providing an additional layer of file protection and enabling easy recovery.

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SJ

Shubham J

December 8, 2022 Source: G2.com
"Best software"
What do you like best about SugarSync?

It is a cheap to utilise software than other competitors. It is accessible on all platforms—mobile, Mac, and Windows. The sync option automatically updates all of the modifications and syncs the files.

What do you dislike about SugarSync?

We sought a straightforward to use cross-platform file synchronisation software and SugarSync is absolutely on spot. Given the price at which it is providing its services, I believe it will appeal to a wide range of organisations.

What problems is SugarSync solving and how is that benefiting you?

We are utilising this to distribute and sync all files across our team members. Making an online backup enables us to ensure that no files are lost in the event of a device failure.

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SG

Shagun G

September 6, 2022 Source: G2.com
"Easytouse, intuitive solution"
What do you like best about SugarSync?

Foremost it was cheap to use sugarsync than other competitors. Plus, it is available across all platforms- mobile, mac, windows. The sync option automatically sync the files and updates the changes everywhere

What do you dislike about SugarSync?

Nothing to complain about here. We wanted a easy to use cross-platform file syncing software and SugarSync is right on point. I think it will reach many organisations given the price point it is offering its services.

What problems is SugarSync solving and how is that benefiting you?

We are using this to share and sync all files across our team members. It helps us to create a online backup so that no file is lost if there is a problem in one device.

Read more
DH

DONALD H

June 14, 2022 Source: G2.com
"Excellent cloud storage"
What do you like best about SugarSync?

SugarSync allows you to keep your file structure that is on your hard drive. It backs up the files on the folders on your harddrive. You don't have to choose between storing on the cloud or local, you have both.

What do you dislike about SugarSync?

The old backups are a bit difficult to remove.

What problems is SugarSync solving and how is that benefiting you?

I like to be able to work on my files whether or not I'm connected to the cloud. But I want to know that they are safely backed up.

Read more
NS

Nadeem S

March 2, 2022 Source: G2.com
"Review: sugarsync.com"
What do you like best about SugarSync?

I have been using Sugarsync.com for quite a while; all my saved archives are synced to the site. I can record from another gadget, including remaking to another device following the loss of the hard drive. The modest cost of the help is incredibly worth it.

What do you dislike about SugarSync?

You could have seen SS doesn't have any steady documentation and irrefutably less portrays how it sees "contraptions." Its assistance is apparent/silly. My enrollment is near the end, and I will seek reimbursement for undocumented/bombarding organizations.

What problems is SugarSync solving and how is that benefiting you?

Synchronization of my essential files is being done through SugarSync's portal. I always wanted to have a solution that can assist me in keeping my files up to date—an excellent solution for my types of businesses with good customer support.

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RW

Randi W

October 15, 2021 Source: G2.com
"Easily Move/Share Documents from the Cloud"
What do you like best about SugarSync?

Sugar Sync works much like any cloud drive -- it allows you to upload files from one location and and access them at another location or on another device remotely. The interface is simple and clean. It also allows you to share documents and collaborate. If you've used Box, DropBox, GoogleDrive, or any similar product then you are already familiar with the functions. It is more convenient and secure than carrying around thumb drives when you need to get data from Point A to Point B. And oh yes, it was free as an add-on to a paid product. It is true document portability in a straightforward, easy to use package.

What do you dislike about SugarSync?

There isn't anything to dislike about SugarSynch. It works well. I don't love the name, but it is a sweet little piece of software.

What problems is SugarSync solving and how is that benefiting you?

SugarSynch is great if you travel or work from different locations. You don't need to worry about plugging in a thumb drive only to find you grabbed the wrong device and don't have the files you need with you.

Read more
M

Maudie

October 9, 2021 Source: Financesonline.com
I highly recommend SugarSync

PROS: It securely saves your files across several devices. This allows me to easily manage my files and edit how I want it to be managed. File sharing is also very secured as it has great security. You can also save files online so in cases of file loss, you can easily retrieve it online. Since it has a 30-day trial, you can first test its effectivity before deciding to get the premium version. I did this and I can say that I don't regret the decision. It deserves that 5 stars.

CONS: It doesn't have a user-friendly interface. It can take a while for a new user to learn how to use it.

Read more
KP

Kyesha P

September 3, 2021 Source: G2.com
"Different type of "Cloud""
What do you like best about SugarSync?

I LOVE how much of a simple and efficient application it is!

What do you dislike about SugarSync?

Honestly, for personal monthly rates could be lower, but there are so many features that it's worth it!

What problems is SugarSync solving and how is that benefiting you?

Keeping all my business info. all in sync and safe.

Read more
NB

Nicholas B

August 19, 2021 Source: G2.com
"Sugarsync doc sharing"
What do you like best about SugarSync?

Ease of use for users. Fast secure ease.

What do you dislike about SugarSync?

I haven't found too many issues with sugar sync; with all software, you'll have hiccups, but here has been solid.

Recommendations to others considering SugarSync:

If you were looking for nice collaborative space, free of hassle and any other bloat, you found the right software!

What problems is SugarSync solving and how is that benefiting you?

Cloud-based storage for multiple user data accessability.

Read more

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