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About ShipHero

ShipHero software used to e-commerce orders ship. Your customers get access to their own dashboard, order view, inventory view, and reports. Customers can create and assign users to their portal with built-in permission groups. Give your customers real-time visibility into inventory, low stock notifications, and the ability to create purchase orders. Make it easy for your customers to manage returns and optimize their customer's returns experience. Orders can be put on hold or flagged for inspection based on defined rules, along with address validation and fraud detection.

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Screenshots & Videos

Shopify's Order Editing
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Pricing

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

ShipHero Features

Inventory Management

Helps electronically supervising and keeping a record of the inventory or account of the hospital materials

Routing

Helps to create optimal routes/paths to reach a location timely, safely and conveniently

Returns Management

Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.

Reports

Comes with reporting capabilities and features custom pre-built reports

Custom Workflows

Facility to create workflows with custom stages, process, and status.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Alerts (Notifications)

Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.

Permission Management

Ability to assign different sets of permissions to different sets of users

Dashboard

A digital insight of reports and other workings on a single screen

Fraud Detection

Detect foul practices and handle disputes between participants, if any
ShipHero Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 24/01/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ShipHero Pricing

ShipHero Alternatives

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ShipHero Reviews

User Rating

4.5/5 (Based on 154 Ratings)

Rating Distribution

  • Excellent

    70.1%
  • Very Good

    20.1%
  • Average

    4.5%
  • Poor

    2.6%
  • Terrible

    2.6%

User Sentiments

Excellent Customer Support, User Friendly Interface, Efficient Order Fulfillment, Seamless Shopify Integration

Limited B2B Functionality, Slow Support Response Times, Inventory Syncing Errors, Lack of Endicia/Stamps.com for UPS Labels

Do You Use ShipHero?

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Review Summary

Overall, Shiphero receives positive feedback from users, earning an average rating of 4.2 out of 5 across multiple review platforms. Customers commend its user-friendly interface, robust features for inventory management and order fulfillment, efficient shipping capabilities, and excellent customer support. However, some users have expressed concerns about occasional technical glitches, limited customization options, and pricing that may be higher than some competitors. Despite these minor drawbacks, Shiphero is generally praised for its ability to streamline shipping processes, save time, and enhance overall shipping efficiency, making it a popular choice among e-commerce businesses.

Pros

  • Comprehensive inventory management: Streamline stock levels, optimize fulfillment processes, and prevent overselling.
  • Advanced order management: Automate order processing, consolidate orders from various channels, and expedite shipments.

Cons

  • Steep learning curve: The extensive feature set may require a significant time investment to fully comprehend and utilize effectively.
  • Occasional system glitches: Some users have reported encountering occasional bugs or glitches that may temporarily disrupt operations.

ShipHero Reviews

AI-Generated from the text of User Reviews

Videos on ShipHero

ShipHero Screenshots

ShipHero FAQs

What is ShipHero used for?

ShipHero offers the following functionalities:

  • Inventory Management
  • Routing
  • Returns Management
  • Reports
  • Custom Workflows
  • Order Management
  • Alerts (Notifications)
  • Permission Management
  • Dashboard
  • Fraud Detection

Learn more about ShipHero features.

Does ShipHero provide API?

Yes, ShipHero provides API.

ShipHero Contact

Vendor Details

Lakeland, Florida

Contact Details

Not available

https://shiphero.com/saas/3pl/

Social Media Handles

Customers

FameHouse
Bear Bottom
Tiger Mist
Five Four

ShipHero Integrations

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

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