Salesforce Customer Identity simplifies access to the products and services with passwordless login, enabling users to register and access apps effortlessly. By reducing friction, it enhances the customer experience while helping businesses drive engagement across touchpoints and gain actionable insights. This single-sign-on (SSO) solution unifies customer identities from various sources, including connected devices, and integrates seamlessly into Salesforce sales, service, and marketing processes. Users can choose their preferred verification methods, such as SMS, the Salesforce Authenticator app, or social login via Google or Facebook, creating a smooth, mobile-first registration process. Customizable login pages reflect the brand, while detailed login reports help optimize verification methods. Beyond ease of registration, Salesforce Customer Identity empowers businesses to engage authentically with customers, deliver hyperpersonalized experiences, and foster loyalty through secure, seamless access. Elevate customer journeys and create meaningful connections with Salesforce Customer Identity while improving usability and brand impact.
Read morePricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Passwordless Login
Allows to login without password using other means of verification, e.g. SSH keysSocial Sign On
Allows users to sign on using credentials of social networking servicesUser Activity Monitoring
Monitors and records user activities in the enterpriseRole Management
Helps regulate access to systems, based on individual rolesMulti-factor Authentication
Uses more than one method to verify a user's identity for a loginPassword Management
Enables the administrator to manage, authenticate and reset passwordsAccount Management
Helps to manage user accounts within organisationsAccess Request Management
Helps to view and manage access requests submitted by the personnelCompliance Management
Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followedAPI Access Management
Ensures that calls with authenticated access can enter APIsFree Trial
Not available
Pricing Plans
Salesforce Customer Identity $24,000.00 $24,000.00 per year
$24000 Per Year
Features
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Learn more about Salesforce Customer Identity Pricing
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Salesforce Customer Identity used for?
Salesforce Customer Identity is Identity and Access Management (IAM) Software. Salesforce Customer Identity offers the following functionalities:
Learn more about Salesforce Customer Identity features.
What are the top alternatives for Salesforce Customer Identity?
Does Salesforce Customer Identity provide API?
Yes, Salesforce Customer Identity provides API.
Vendor Details
San Francisco, CaliforniaSocial Media Handles
Not available
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