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About Salesforce Customer Identity

Salesforce Customer Identity simplifies access to the products and services with passwordless login, enabling users to register and access apps effortlessly. By reducing friction, it enhances the customer experience while helping businesses drive engagement across touchpoints and gain actionable insights. This single-sign-on (SSO) solution unifies customer identities from various sources, including connected devices, and integrates seamlessly into Salesforce sales, service, and marketing processes. Users can choose their preferred verification methods, such as SMS, the Salesforce Authenticator app, or social login via Google or Facebook, creating a smooth, mobile-first registration process. Customizable login pages reflect the brand, while detailed login reports help optimize verification methods. Beyond ease of registration, Salesforce Customer Identity empowers businesses to engage authentically with customers, deliver hyperpersonalized experiences, and foster loyalty through secure, seamless access. Elevate customer journeys and create meaningful connections with Salesforce Customer Identity while improving usability and brand impact.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    76%
  • Momentum
    62%
  • Popularity
    63%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Salesforce Customer Identity Features

Identity and Access Management (IAM) Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%

Passwordless Login

Allows to login without password using other means of verification, e.g. SSH keys

Social Sign On

Allows users to sign on using credentials of social networking services

Single Sign-On (SSO)

Permits one set of login credentials to access multiple applications

User Activity Monitoring

Monitors and records user activities in the enterprise

Role Management

Helps regulate access to systems, based on individual roles

Multi-factor Authentication

Uses more than one method to verify a user's identity for a login

Password Management

Enables the administrator to manage, authenticate and reset passwords

Account Management

Helps to manage user accounts within organisations

Access Request Management

Helps to view and manage access requests submitted by the personnel

Compliance Management

Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

API Access Management

Ensures that calls with authenticated access can enter APIs
Salesforce Customer Identity Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 23/12/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Salesforce Customer Identity Pricing

Salesforce Customer Identity Alternatives

View All Salesforce Customer Identity Alternatives

Salesforce Customer Identity Reviews

User Rating

4.9/5 (Based on 31 Ratings)

Rating Distribution

  • Excellent

    93.5%
  • Very Good

    3.2%
  • Average

    3.2%
  • Poor

    0%
  • Terrible

    0%

Do You Use Salesforce Customer Identity?

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Salesforce Customer Identity FAQs

What is Salesforce Customer Identity used for?

Salesforce Customer Identity is Identity and Access Management (IAM) Software. Salesforce Customer Identity offers the following functionalities:

  • Passwordless Login
  • Social Sign On
  • Single Sign-On (SSO)
  • User Activity Monitoring
  • Role Management
  • Multi-factor Authentication
  • Password Management
  • Account Management
  • Access Request Management
  • Compliance Management

Learn more about Salesforce Customer Identity features.

Does Salesforce Customer Identity provide API?

Yes, Salesforce Customer Identity provides API.

Salesforce Customer Identity Contact

Vendor Details

San Francisco, California

Social Media Handles

Not available

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