Qualer Reviews

It is a simple way to track all your equipment and maintenance.

Search function could be better as it does not search all fields.

It helps me keep track of all our equipment and instruments. It also helps me keep all the maintenance and service contracts in one place and send me reminders of expirations and due dates so I don't forget them.

The tech support has been good. I also have a contact Chris Harte from Qualer who has been awesome with help when I needed it. I find it pretty easy to use compared to others.

When there are issues it might be nice to have a email or a notice on the main home page to let customers know?

They have always been good about solving any problems I may have with work orders or anything else.

I really appreciate and enjoy the user-friendliness and ease of use of the cloud software solution. It offers so much functionality and the capability to see our asset's current status, calibration/ service date as well as the calibration/ PM documentation and service manuals.

This is a challenging question as I really enjoy using the application. Maybe a dislike is... I wish we had the full version of the application rather than the service portal as we would have so much more functionality.

Our company did not have a sufficient method or application for tracking assets, service dates, next due dates, and copies of service documentation. We now use Qualer to track all assets, the current date of service, the next due service, and all electronic service documentation, eliminating the need for paper copies.

Qualer is a powerful tool for asset management, maintenance, and calibration that offers exceptional adaptability. Its versatility makes it ideal for a wide range of work situations, and its cost-effectiveness makes it one of the best CMMS software options available in the market. Compared to other CMMS programs I have used in the past, Qualer is remarkably user-friendly. Its administrative aspect is intuitive and easy to use, making it simple to perform basic tasks, such as adding users, updating data tables, and altering information. The training and follow-up support provided by Qualer's support team have been excellent.

Qualer's responce time has been known to be slow from time to time but I feel confident that based on previous convesations this item is being addressed for a better quality of life moving forward.

Qualer is solving many potential "problems" that benefit me and my company, there always very open to discussion on how to better not only the product but the user experience.

The ability to utilize Qualer for literally everything associated with asset management and calibration system management. I genuinely appreciate the fact that Qualer was built by people in the calibration and biopharma industries. Everything is so intuitive and dynamically useful that I have used Qualer in two separate industries and I couldn't see myself using any other system.

Their mass loader is also one of the most intuitive I have ever used. It is so easy to build an entire program off if it. Just as easy though is the creation of new instruments!

In one of my implementations of Qualer, we sent their compliance folks through the ringer. They genuinely put on a master class on how to deal with a client; they had answers for everything. It truly validated my decision to choose Qualer for our needs and I don't see any other tool that is dynamic as this one.

These wonderful folks have learned from 20 years of digital asset/calibration management and built a tool based on the needs of both technician and manager of a program.

I have been a super user/SME/Admin/technician that has used many QMS in the past. I can assure you, this one is the best.

Chris H, Angelina, Adam, and Josh have been so great. I have seen patience, integrity, and industry knowledge in full display to support the confidence in my decision to utilize them.

Any criticisms I have, well, I don't have any recommendations and I quickly forget about them.

The problem of other calibration management systems is that they are built for a bench calibration environment, or, they make you use their garbage products in order to create a proprietary hell that is inescapable.

Qualer is a tool. It is a great tool at what it sets out to be and that is a problem that only Qualer wants to solve. By them doing that, it solves my problems.

We use Qualer every day as part of maintenance management and is so easy to use. It is super intuitive for what you need to do. I love the fact that all users have the ability to find calibration certificates, reports on their own. It was super easy to integrate our information into Qualer and they were very easy to work with in accomplishing this. The costumer service is out of this world. They are quick to respond and are so willing to work with you until your issue is completely resolved.

There are times when Qualer does run slow and there were some initial bugs that prevented us from running reports with the correct information. Those issues were quickly resolved though.

Qualer has allowed us to become paper free when doing our calibrations, pms and corrective maintenances. It has given us the ability to pull calibration certificates, pm reports, etc right away instead of trying to pull them from archives or from other areas in the company

Qualer's system and in-depth process for implementation were very thorough. Sales staff and communication whenever anything was needed was always moments away. Whenever we asked if it could do certain things, the answer was either yes, or that they were looking into it already. I look forward to being a long-term customer and growing along with their team!

This software has so many things that it can do and customize to your needs it's almost overwhelming if you want to consider this as something that you dislike...

Bringing all our services together and providing more resources for our current customers as well as continue to support future customers.

As an asset owner and calibration provider, Qualer makes it easy to manage assets and work orders on one platform with customization specific to our field.

Loading time could improve when setting specific filters.

Going paperless! Also, easy access to all needed reports to be audit-ready.

We thoroughly enjoy being able to eliminate our paper trail and become more electronic. Creating reports and viewing equipment service is easy and fast. We also enjoy receiving service reminders for calibrations and verifications. When you have a whole laboratory of equipment, it is nice to have an automatic reminder so a service is not missed.

I would like to see the function of a mass sign-off on work orders. Ideally, it would be nice to have a "Reviewed" button that sends the work order to a "Sign-off" area. Once all work orders are reviewed, a sign-off button could be clicked that will authorize all work orders within that file.

I believe using Qualer has contributed to maintaining our equipment maintenance schedule without any major service deviations. The traceability factor is also an added benefit.

Very intuitive software. The program has a ton of options, making customization to our processes easier than some competing products.

Lack of document control, i.e. version control, review/approval of documents within the program itself

We have a lack of coordination between our assets and the programs that manage them. Qualer allows me to link both together in one place.