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Pipefy Reviews

User Rating

4.7/5 (Based on 626 Ratings)

Rating Distribution

  • Excellent

    74.8%
  • Very Good

    20.4%
  • Average

    3%
  • Poor

    0.6%
  • Terrible

    1.1%

User Sentiments

User-friendly interface, Extensive Customization, Effective Automations, Comprehensive Process Management

Limited Mobile App Functionality, Occasional Software Instability, Challenging Database Import/Export, Slow Customer Support Response

Do You Use Pipefy?

Write a Review

Review Summary

Pipefy's user reviews generally offer positive feedback, praising its user-friendliness, flexibility, and effectiveness in streamlining business processes. Users appreciate its intuitive interface, customizable templates, and seamless integration with third-party applications. They note improvements in team collaboration, productivity, and overall efficiency. However, some reviewers mention occasional technical glitches and a learning curve for more complex features. Overall, Pipefy is well-received for its ability to simplify and optimize business workflows.

Pros

  • Easy to use draganddrop interface for creating automated workflows.
  • Offers a variety of templates for common business processes.
  • Integrates with popular apps and tools like Google Suite and Salesforce.

Cons

  • Expensive compared to some other project management tools.
  • May be overwhelming for users who are new to workflow automation.
  • Limited customization options for more complex workflows.

AI-Generated from the text of User Reviews

Reviews
JC

JOSE C

November 16, 2023 Source: G2.com
"Bacana"
What do you like best about Pipefy?

Interface bem intuitiva, tempo de resposta do servidor;

What do you dislike about Pipefy?

Quando trava o suporte demora a responder.

What problems is Pipefy solving and how is that benefiting you?

Ajuda no protocolo de atendimento.

Read more
AU

Anonymous User

November 6, 2023 Source: G2.com
"Awesome"
What do you like best about Pipefy?

I'm a person myself who loves organization, makes me feel good, and help me with my issues. Learn this very soon, thanks God. Pipefy comes to me a few months ago, and change my life in terms to be easy to learn, see my problems in one place, very good support, and staffs.

What do you dislike about Pipefy?

You know, miss some features. Something like create dupes pipes.

What problems is Pipefy solving and how is that benefiting you?

See my problems in one place, integration with teams, integration with others sofwares and staff

Read more
ES

Eduarda S

October 31, 2023 Source: G2.com
"Pipefy Review in GP"
What do you like best about Pipefy?

Pipefy helps a lot with day-to-day demands, I feel that requests are more organized and well distributed. In addition to helping a lot with the information contained

What do you dislike about Pipefy?

I think that one point that the pipe can adopt is the inclusion of users within the cards, so the location of the users becomes clearer

What problems is Pipefy solving and how is that benefiting you?

It helps that all complementary teams can track requests in a scalable way.

Read more
BA

Bruno A

October 24, 2023 Source: G2.com
"Very complete service"
What do you like best about Pipefy?

Pipefy provides unique ane complete solution. Ease to Use and ease of integration . Great Customer Support and Ease of Implementation.

What do you dislike about Pipefy?

I believe that it is necessry to get closer to increase the Frequency of use and understand the number of features

What problems is Pipefy solving and how is that benefiting you?

It helps us to coordinate sending and receiving mail

Read more
CW

Cory W

October 19, 2023 Source: G2.com
"Easy to use"
What do you like best about Pipefy?

It is efficient and easy to navigate. Very simple for new users

What do you dislike about Pipefy?

Could use a few more options to allow for more access

What problems is Pipefy solving and how is that benefiting you?

Allows us to keep our agents aligned to adherence

Read more
AU

Anonymous User

October 19, 2023 Source: G2.com
"Pipefy #1 Fan"
What do you like best about Pipefy?

Pipefy is all about things moving along the process that's it's supposed to. Nothing stalls.

Whether its a new hire process, getting items ordered or just having your data in an organized manner.

If I start working on a project, I am guaranteed that it will get done in due time - thanks to the clear cut software that allows it to happen.

What do you dislike about Pipefy?

Everything is great.

Whenever I want I need help to pull a report or anything more complicated, the Pipefy tech team is there to help.

What problems is Pipefy solving and how is that benefiting you?

PIpefy allows the recruitment process to happen seamlessly, with all the details and negotiations regarding a new hire, happening in one place, so there are no fragmented emails or texts.

Read more
AF

Aline F

October 19, 2023 Source: G2.com
"Acho muito pertinente ter uma ferramenta dessa para tratar esses assuntos"
What do you like best about Pipefy?

muito bom a usabilide e todo o visual do produto

What do you dislike about Pipefy?

gosto de todos os aspectos acredito que não exista um aspecto ruim

What problems is Pipefy solving and how is that benefiting you?

O beneficio são resolver as demandas atraves da ferramenta

Read more
FL

Fernanda L

August 1, 2023 Source: G2.com
"Pipefy has helped me automatizing our internal HR processes."
What do you like best about Pipefy?

How easy it is to understand the tool and to start using it. Also, the automations are extremely helpful! The Pipefy AI is outstanding. I love the tool so much!

What do you dislike about Pipefy?

Sometimes I send automation emails inside a pipe and the candidate receives it into the spam box. It would be perfect if we could prevent that. There were a couple of times that the candidate replied to me saying he didn't receive a feedback from the selection process, I checked it out and the email was sent from the pipe, as it turns out it was in his spam box. Unfortunately this is very commom :(

What problems is Pipefy solving and how is that benefiting you?

The automation of the processes, for sure! With Pipefy I was able to do a lot of process that were manual to become automatic. It has been amazing how much time I have been sparing!

Read more
LC

Luisa C

August 1, 2023 Source: G2.com
"Muy Buena"
What do you like best about Pipefy?

Puede ser programado por cualquier persona, con solo algunas capacitaciones básicas, de igual forma, permite comunicaciones internas y externas, adicionalmente cuenta con una app móvil que te permite visualizar tus procesos de una forma fácil en cualquier parte.

Te permite automatizar algunos de tus procesos, para evitar tareas manuales.

Puedes crear formularios para recopilar información de forma masiva.

Es una herramienta muy bien.

What do you dislike about Pipefy?

No tiene un dashboar general de una organización, es decir un panel donde se pueda visualizar todos los procesos de una sola organización, donde se pueda establecer indicadores para poder ver los avances, ya sean de tareas atrasadas y para poder calcular porcentajes de nivel de servicio o de atención de cada una de las tareas, que a la larga son solicitudes de servicios.

What problems is Pipefy solving and how is that benefiting you?

Automatizar los procesos de la organización, de tal forma de disminuir los tiempos de respuestas.

Es una forma más rápida de armar informes

Permite ejecutar tareas en paralelo

Read more
MM

Marcos M

June 20, 2023 Source: G2.com
"Faltam algumas coisas essenciais para um 10"
What do you like best about Pipefy?

As Automaçoes que evitam perda de tempo e retrablho

What do you dislike about Pipefy?

A cobrança em dolar. Considero uma desvantagem

What problems is Pipefy solving and how is that benefiting you?

Realização com Sistema SAP Businessa One

Read more

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