OnBase

About OnBase

OnBase is an enterprise information management platform that enables businesses to monitor their content, cases and processes in a seamless manner. The platform centralises the important business content on one secured location and then delivers relevant information to users, whenever needed. In this way, it forwards excellent customer service, increases productivity and reduces risk across the enterprise. OnBase even helps to reduce development time, cost and departmental silos by quickly creating content-enabled solutions with its low-code configurations. The platform automates various business processes and manages important content in real-time. OnBase works with other applications in order to deliver information within familiar interfaces. In addition, it also helps employees to make better decisions by providing them with all the information they need. OnBase is a GDPR compliant software that protects users data in an adequate manner and meets its corporate obligations as well. At last, all these functions result in better customer service and growth in revenue.

Screenshots & Videos

Pricing

Free Trial Not Available
Offers Custom plan.
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Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows)

Organization Types Supported

Large Enterprises
Medium Business

API Support

Available

Modes of Support

24/7 (Live rep)

OnBase Features

Show Feature Explanation

Document Assembly

Helps in creating a document on an automated basis

Auditing

Evaluating the search engine friendliness of your website with the use of a number of tools

Optical Character Recognition (OCR)

Helps in converting scanned paper documents into editable files

Search

Search words or texts from your content

Mobile Access

Allows accessing the software and product/service related information from a mobile device

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Electronic Signature

Helps users electronically sign their digital documents

Collaboration

Helps you safely share data with only those who matter and enhances your teamwork

Document Management

Ability to store and manage your electronic documents

Version Control

Gives project teams an ability to share the same source code repository and keep changes in sync between workstations

Reporting

Sends instant status reports about the task with customer feedback

Mobile App

Helps your team to stay top on the business everywhere

OnBase Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

OnBase Custom

Features

Enterprise Content Management
Case Management
Business Process Management
Capture
Enterprise Search
Enterprise File Sync and Share

Disclaimer: The pricing details were last updated on 14/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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OnBase Reviews

User Rating

4.2/5 (Based on 641 Ratings)

Rating Distribution

Excellent
40.6%
Very Good
41.7%
Average
16.4%
Poor
0.8%
Terrible
0.6%

User Sentiments

Document Management, Workflow Automation, Ease of Document Retrieval, Extensive Integrations

Complicated Configuration, Slow Performance, Outdated User Interface, Expensive Licensing

Do You Use OnBase?

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Review Summary

Based on user reviews, OnBase is praised for its document management capabilities, workflow automation features, and overall ease of use. It reportedly offers robust security measures and integrates well with other enterprise applications. However, some users have expressed concerns about the complexity of the software, occasional performance issues, and the need for extensive training to utilize all its features effectively. Overall, reviewers seem satisfied with OnBase's ability to streamline business processes and improve efficiency, although they suggest room for improvement in user-friendliness and customization options.

Pros

Streamlined document management: Store, organize, and retrieve documents efficiently, improving accessibility and collaboration.
Enhanced security and compliance: Ensure sensitive data is protected with robust security features and comply with industry regulations easily.
Automated business processes: Reduce manual tasks and streamline workflows with customizable automation tools, increasing efficiency and productivity.

Cons

Steep learning curve: Initial setup and implementation of the software may require significant time and effort, especially for complex business processes.
Potential integration challenges: Integrating OnBase with existing systems and applications may require additional resources and expertise, leading to potential delays.
Limited customization options: The level of customization available in OnBase may be limited compared to other ECM systems, which might not fully meet specific business needs.

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OnBase FAQs

What is OnBase used for?

OnBase offers the following functionalities:

Document Assembly
Auditing
Optical Character Recognition (OCR)
Search
Mobile Access
Workflow Management
Electronic Signature
Collaboration
Document Management
Version Control
Reporting
Mobile App

Learn more about OnBase features.

Does OnBase provide API?

Yes, OnBase provides API.

OnBase Contact

Vendor Details

Westlake, Ohio

Contact Details

+1.440.788.5000

https://www.hyland.com/en/internal/onbase-unity-client

Social Media Handles

Twitter 1K

Google Play

Apple App Store 3

Customers

Disclaimer

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OnBase

About OnBase

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OnBase Features

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OnBase Reviews

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User Sentiments

Do You Use OnBase?

Review Summary

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Cons

Videos on OnBase

OnBase FAQs

OnBase Contact

Customers

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