O.C. Tanner Reviews

User Rating

4.8/5 (Based on 296 Ratings)

Rating Distribution

Excellent
85.5%
Very Good
11.5%
Average
2%
Poor
0%
Terrible
1%

User Sentiments

Excellent Customer Service, Fast Delivery, Ease of Use, Wide Variety of Gift Options

Limited Gift Card Options, Product Availability Issues, Lack of Detailed Product Information, Slow Customer Support Response Time

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Review Summary

Reviewers on G2 overwhelmingly praise the platform's user-friendliness, highlighting its intuitive interface and ease of use. They appreciate the comprehensive features and functionality, which cater to various recognition and reward program needs. Many users commend the platform's ability to streamline processes, improve communication, and enhance employee engagement. The platform's customization options are also lauded, allowing users to tailor it to their specific requirements. However, some users mention occasional technical glitches and the need for improved reporting capabilities. Overall, reviewers agree that the platform is a valuable tool for managing and executing recognition and reward programs effectively.

Pros

Comprehensive solution: Offers a wide range of features for employee recognition, rewards, and performance management.
Easy to use: Userfriendly interface and intuitive design make it accessible to users of all technical backgrounds.
Customizable: Allows organizations to tailor the platform to their specific needs and preferences.

Cons

Costly: May be expensive for some organizations, especially small businesses with limited budgets.
Complex setup: Initial setup and configuration can be timeconsuming and may require assistance from IT professionals.
Limited flexibility: Some users have reported feeling restricted by the platform's structure and lack of customization options.

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Reviews

Sandia K

June 15, 2024 Source: G2.com

"Love oc tanner"

What do you like best about Culture Cloud by O.C. Tanner?

I love the many options and ease of the site.

What do you dislike about Culture Cloud by O.C. Tanner?

I ordered a e gift card once and it was out of stock but the site didn't show that it was

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Ease of appreciating co-workers

Daniela G

December 15, 2023 Source: G2.com

"Excellent customer service and gift card variety"

What do you like best about Culture Cloud by O.C. Tanner?

I'm happy my employer provided access to this company , it is easy to use and pick from the various redemption options

What do you dislike about Culture Cloud by O.C. Tanner?

When I wanted to redeem my points I would loved to have Apple as an option for a gift card.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Anonymous User

November 11, 2023 Source: G2.com

"O.C. Tanner and Culture Cloud Recognition"

What do you like best about Culture Cloud by O.C. Tanner?

The gift card selections and great ways to recognize peers.

What do you dislike about Culture Cloud by O.C. Tanner?

I would like to be able to track the status of a reward via ups or other forms of delivery.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Connecting peers and building relationships via encouragement and support

Gus F

October 31, 2023 Source: G2.com

"Overall Positive Experience"

What do you like best about Culture Cloud by O.C. Tanner?

The most helpful thing about Culture Cloud is the live agents available for assistance.

What do you dislike about Culture Cloud by O.C. Tanner?

I don't see any downsides to this program.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Culture Cloud is solving my problem with a supply chain issue. It benefits me because I am able to receive my item that I am being awarded.

Anonymous User

September 5, 2023 Source: G2.com

"Missing Booster cables"

What do you like best about Culture Cloud by O.C. Tanner?

Courteous and sympathetic to my concerns.

What do you dislike about Culture Cloud by O.C. Tanner?

Very helpful and polite staffing.Asked all right questions.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Gives me a place to go for issues I wouldn't be able to resolve on my own.

Kesley S

July 27, 2023 Source: G2.com

"Had a hiccup and the representative solved it quickly!"

What do you like best about Culture Cloud by O.C. Tanner?

Employees are kind and work fast! I had a shipment go to a different address, I contacted customer support and they sent me another product fast and I was very pleased with their customer service.

What do you dislike about Culture Cloud by O.C. Tanner?

There were no dislikes about the service with OC Tanner. Customer service was very efficient and helped resolve my issue in a timely manner. I recommend companies use OC Tanner for perks for employees.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Rewards and incentives help employees whose companies use OC Tanner to benefit employees and drive performance. It is always nice to have rewards for great work ethics.

Felicia D

July 26, 2023 Source: G2.com

"Lost Item"

What do you like best about Culture Cloud by O.C. Tanner?

The customer service agent was very personable. He was helpful and followed up to ensure I received my item.

What do you dislike about Culture Cloud by O.C. Tanner?

Nothing. The representative was hands-on

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

They helped locate a list item. It benefited me because it was resent immediately

Tarek M

July 26, 2023 Source: G2.com

"Great"

What do you like best about Culture Cloud by O.C. Tanner?

Very prompt help from the customer service and solve all my problems quickly throughout our issue as it was solved timely and precisely. Accurate reply and very nice.

What do you dislike about Culture Cloud by O.C. Tanner?

Nothing i dont dislek about culture cloud by oc tanner as they were very helpful and solve all my problems quickly throughout our issue as it was solved timely and precisely. Accurate reply and very nice.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

The gift was not passing the country customs and they tried several times and helped me by retrying and changing the gift with another, from the catalogue, thanks

Charese L

July 25, 2023 Source: G2.com

"Great Customer Service"

What do you like best about Culture Cloud by O.C. Tanner?

I had an issue with my staff appreciation gift, and they handled the matter and said it would take 5 weeks to get my replacement gift I got it the following week.

What do you dislike about Culture Cloud by O.C. Tanner?

There is nothing to dislike. everything was great

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

I got a staff appreciation gift and it was defective, and they sent a replacement.

Matt V

July 25, 2023 Source: G2.com

"Great Experience with a great company"

What do you like best about Culture Cloud by O.C. Tanner?

Very easy to utilize and helpful for anything I needed

What do you dislike about Culture Cloud by O.C. Tanner?

Nothing to dislike about the product or services

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Easy to get recognition or products using points system

O.C. Tanner Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use O.C. Tanner?

Review Summary

Pros

Cons

Sandia K

Daniela G

Anonymous User

Gus F

Anonymous User

Kesley S

Felicia D

Tarek M

Charese L

Matt V

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