NextThought Reviews

NextThought is my LMS of choice because of it's simple user interface and BEST customer support

There is nothing I dislike about this platform.

NextThought has outstanding customer service. It has a user-friendly interface and is equipped to do everything our business needs.

NextThought solves the problem of transitioning training from face to face to online.

The entire NextThought team has been highly professional and responsive—helping us out every step of the way. Holding our hands when we needed it, and kicking us into action when THAT was needed. They have been very helpful and welcome addition to our vendor network.

Honestly, have not discovered anything which has been negative. Any issues we have encountered have been immediately addressed and/or added to their roadmap for future upgrades.

Be prepared to be impressed with them. They respond to calls and emails quickly. Their training and integration teams are positive and engaging. I've become jaded over time with SaaS platforms NOT performing after the contract is signed, but NextThought has been a breath of fresh air in that regards.

We needed an LMS which was intuitive and offered a positive UX for our members. NextThought has provided that—earning numerous positive remarks from our members and committees.

1. NT manages all the administration so we don't have to spend time in the backend.

2. The tool is intuitive and easy to use and easy to train others, such as instructors, to use.

3. We can tweak/edit the front end, and it is easy and intuitive also.

4. The staff is great. They listen, answer our questions with patience and resolve. They are very responsive to our questions, issues, and needs.

5. Single sign-on makes it easy for course takers.

Functionality is basic. There are limitations to question types, no branching or learning paths.

We are able to provide our global network with relevant learning options. Our members can access their courses any day, any time, which is important when working across the globe.

I like the many different options we have related to customizing our courses - there are so many ways that we can structure our courses. Additionally, I like how easy the platform is for our learners to navigate - they very rarely have questions about how to complete their work.

I do wish we had the ability to order the courses within our course catalog. I also wish there was a way to turn "off" the social preferences in case we do not want our clients communicating among themselves on the platform.

My recommendation would be to plan out the content you wish to create prior to actually adding it to the NextThought platform.

NextThought has provided our learners with the ability to learn about our product at their own pace. Our internal team also has the ability to create content easily to be available to our learners immediately. We've benefitted greatly from this platform - mostly because we have an easy way to share content and our learners have an easy way to grasp big concepts.

Our customers who are not tech-savvy love the testing process. Our customer service calls have all but disappeared; who needs anything more than happy customers?

Sometimes a little slow. Which could be a volume issue, we have a lot of customers.

Our customer service calls used to be a huge ding to our resources and our customers were not happy. Now they love the platform, and we are not getting so many complaints.

NextThought is a flexible, affordable learning management tool for both small trainings and large annual conferences.

No complaints. NT is always willing to take suggestions and implement changes to meet the need.

We are able to provide year-round virtual trainings on-demand and track CEUs. During COVID, NextThought helped us continue our professional development when unable to meet in person. We will now continue to utilize it for our hybrid events.

The customer service was great, and the entry was so easy. Max was very helpful through the entire set up process. We were very happy with the product overall. The teachers, students and parents also enjoyed the ease on their side as well. We vetted the program through the PTA and their feedback was excellent. They liked the fact that all the information could be stored in one place for the students to view. We liked that the students could log in and watch numerous videos and retrieve information to assist them in choosing courses for the following year. Due to Covid and not being able to hold an event in person this was an amazing alternative. It has allowed us to see the benefits of storing the information and we plan on continued use of the product.

We did have hundreds of students that needed to log in on one day in particular. It seemed to have overloaded the system because the students were unable to create an account. Although, we worked with the team and got it fixed for the next day.

We will work on our end where students can take different days to set up their accounts. We plan on renewing and continuing with NextThought again next year it has been a great experience. Thanks!

When looking for a product to take our event virtual Next Thought checked all of the boxes to make it a success! Set up was a breeze. We added videos, PDF's, and more with just a few clicks. The platform was easy to use, technical support exceeded all expectations, and everyone who visited the site raved about our event! We love our Next Thought product so much we are using it year-round!

Even for someone as tech-challenged as I am, Next Thought was super easy to use! Tech support walked us through all of our questions.

Our event is typically in person. Using Next Thought made our information available 24/7 for people to use and revisit at any time!

The expertise, personalities, and can-do, helpful attitude of all staff were superb. Staff are super respectful, creative, and go WELL above and beyond in everything they do!

I have no negative impressions of NextThought.

NextThought is an extraordinary company in every way, and it operates an LMS unlike any other platform available.

I am helping budding researchers, and early career researchers learn about a wide array of topics that one typically comes to understand only through years of experience. This includes how research is funded and sources of funding, peer review, intellectual property, publishing results, building teams, complying with rules and regulations, etc. The benefits involve giving early career researchers a huge head start, and also democratizing the availability of this information to traditionally underrepresented, underserved and marginalized populations.

I love that the platform is very user-friendly and easy to use, not just for me as the administrator but for the user. I like the quick response time if I ever have an issue. The price is very affodable. The platform is very clean looking and eye catching. I like the help section I can reference if I have a question, I can search for answers on different topics.

It would be nice if an evaluation form created could be used across the entire platform. I have to recreate the form for every session I want to use it for,

I needed a program to administer CEU's to different workforce groups. This program has allowed me to provide those CEU's to our membership in a way that helps everyone. We use NextThought for all of our on-demand and distance learning education.