Navvia Reviews

Among my favorite feature, is the fact that all the process details are stored on the same platform as the process flows and the fact that RACIs are created as you go.

I have honestly not encountered anything worth noting here.

Lack of transparency into who does what and where. Is there a process I should follow? Or do I have to know someone to get things done.

Having a real-time class structure was crucial to my success. I had a teacher explain the process and answer other participants' questions without fault. The ease of use and support was terrific. Once said and done, the integration was relatively easy and quick.

For me, I like being able to touch my classmates. Yes, this is my deal so being in a tele-class was suitable for this program.

Ticket routing and process flow are always challenging. Having a tool that helps to solve these actions is very beneficial.

The best option to create reports and to work with your information

Nothing dislike me about Navvia. But I can say will be good have more free options available

I use Navvia to present in a clrearly way my information about the processes, results and issues in my role

It's a great tool for capturing our workflows and process requirements. Great interface and very user-friendly.

More of a future wish-list item: I only wish the updates history were more detailed. One-click to view all the changes that are made on a patcular items. Otherwise, it's a great tool.

Navvia wil help us to streamline our requirements gathering for catalogs and workflows. I'm looking forward to haveing it fully implemented as our primary requirements gathering tool for our business processes.

It is user friendly. I have come acorss few process design tools but in-built Navvia sample templates, makes life much easier and save ton of time. The support team is also quick in respoding to questions and issues. I would rate this tool 8 out of 10.

As of now migrating existing process document and visio diagram into Navvia ( beta version) is complicated. It is easier to build a new process document and flowcharts instead of migrating existing visio diagram into it. I am looking forward this to improve in the final version.

Documenting the IT processes and providing access to stakeholders, and participants has become much more easier.

I like the simple way to create workflows and add details about each step in the workflow. The exported document is also exactly the way that I would like it laid out.

I don't think that it is user-friendly. I find that I had to consistently review the instructions and/or reach out to someone via chat to understand how to accomplish what I needed.

There is no need to create a process document template as when you export the document the layout is perfect. It helps to make sure that processes have the same look and feel.

Navvia gives our customers visibility into the process during professional services engagements.

It is expensive so not affordable for some of the smaller companies.

We provide professional services to customers to implement ITSM software. Navvia allows us to have a template for the process flows. Of course, we customize for each customer based on their needs, but it allows us to have a great starting place with a great deal of the workflow in position, which saves time and money during the implementation. Most importantly, we use the product in our own environment for our internal workflow needs.

Great software option that keeps me organized and streamlines my work.

No complaints at all. I am very happy with Navvia overall.

Staying organized and on top of things.

Navvia can standardize the way we do process documentation from high level process maps, sub level process maps, procedures and work instructions. Navvia can enable standardization of templates for our process documentation

The learning curve is higher than expected. Also would be great for it to import process maps & RASCI from Powerpoint.

Streamlined the time it takes to do process mapping/documentation and establishing a strong governance/controls.

Navvia is easy to use, friendly interface, automatic create your documentation more over connect very nice with ServiceNow.

The story creation in ServiceNow is a service a part with extra cost, nothing that disturb the experience with Navvia.

No strandard way to create process, with Navvia we have a central process repository with everyone can interect with.