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Microsoft Teams Reviews

User Rating

4.4/5 (Based on 8,289 Ratings)

Rating Distribution

  • Excellent

    53.7%
  • Very Good

    36.1%
  • Average

    6.8%
  • Poor

    2.6%
  • Terrible

    0.8%

User Sentiments

Ease of Use, Seamless Video Conferencing, Extensive Integrations, Reliable Chat Functionality

Occasional Performance Issues, Complex User Interface, Inconsistent Mobile Experience, Limited File Storage

Do You Use Microsoft Teams?

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Review Summary

Microsoft Teams, a popular collaboration tool, receives mixed reviews from users. Many praise its ease of use, integration with other Microsoft products, and extensive features for communication and collaboration. However, some users express concerns about its complexity, occasional technical issues, and the need for better mobile app optimization. Additionally, some reviewers mention that the platform can be overwhelming for those not familiar with Microsoft's ecosystem.

Pros

  • Seamless Integration: Integrates seamlessly with other Microsoft products, such as Office 365 and SharePoint, as well as with thirdparty apps.
  • Collaboration and Teamwork: Facilitates realtime collaboration with screen sharing, file sharing, and instant messaging features.
  • HD Video Conferencing: Offers highquality video conferencing with crystal clear audio and video.
  • Security and Compliance: Provides robust security features and compliance with industry standards, ensuring data protection.

Cons

  • Limited File Storage: Entrylevel plans offer limited file storage capacity, which may be insufficient for teams with large files.
  • Learning Curve: Users may face a slight learning curve when navigating the platform's features and functionalities.
  • Potential Compatibility Issues: Some users have reported compatibility issues, particularly with older operating systems and devices.
  • Cost: The paid plans can be expensive for small businesses or individuals with limited budgets.

AI-Generated from the text of User Reviews

Reviews
AS

Akhilesh S

February 21, 2024 Source: G2.com
"Microsoft is the best application for real-time collaboration and communication, meetings"
What do you like best about Microsoft Teams?

I like many features on it like calls, meeting schedules and group chatting

What do you dislike about Microsoft Teams?

Some time when we copy the text from somewhere and paste it on, it will show two times.

What problems is Microsoft Teams solving and how is that benefiting you?

It solved my day-to-day communication problem with the team communication

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AG

Ahmet Savaş G

February 20, 2024 Source: G2.com
"Impressed by the Efficient Collaboration Features of Microsoft Teams"
What do you like best about Microsoft Teams?

I'm most impressed by Microsoft Teams' seamless integration with other Microsoft 365 applications. This feature makes it incredibly efficient to work on shared documents or projects while communicating with team members in real time.

What do you dislike about Microsoft Teams?

While I find Microsoft Teams generally user-friendly, there are times when the interface feels a bit cluttered, particularly when handling multiple channels and teams. It would be great if there were more customization options for the interface.

What problems is Microsoft Teams solving and how is that benefiting you?

Microsoft Teams has been instrumental in streamlining our communication and collaboration efforts. As a Business Instant Messaging tool, it solves the problem of disjointed communication by centralizing conversations, files, and tasks in one place, which in turn boosts our team's productivity. Moreover, the Video Conferencing feature has facilitated seamless remote meetings, making geographical distance a non-issue and fostering better collaboration.

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DK

Daniel K

February 20, 2024 Source: G2.com
"Teams - Incredible workflow"
What do you like best about Microsoft Teams?

The seamless workflow between and among the entire MS architecture platforms from O365 to Sharepoint and Forms, etc.

What do you dislike about Microsoft Teams?

That Teams does use a fair amount of RAM when running and when it boots. A bit of a resource hog.

What problems is Microsoft Teams solving and how is that benefiting you?

Accessing information from my colleagues and collaborating with them effortlessly within the MS architecture. Allowing us all to use our information as needed.

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HM

Hassan M

February 15, 2024 Source: G2.com
"Microsoft Team best office communicator in office and with customers using Team"
What do you like best about Microsoft Teams?

Office communication including file sharing into the network and sharing to all network users, online meeting with team and with customers. its very useful tool.

What do you dislike about Microsoft Teams?

Teams should have bundled with every M365 and Windows 10 OS

Recommendations to others considering Microsoft Teams:

Microsoft Team is very useful for network users to perform daily tasks and saving tasks on runtime environment.

What problems is Microsoft Teams solving and how is that benefiting you?

Resolve customer query or demo any product using Teams, it is also helpful to share file and folders across network and public cloud.

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AU

Anonymous User

February 2, 2024 Source: G2.com
"Teams review"
What do you like best about Microsoft Teams?

It's a very useful app for software workers. Using this app we can easily contact the colleagues in our office. When we want to work at home at that time this app helps us a lot. It is very easy to handle and userfriendly also.

What do you dislike about Microsoft Teams?

Not that much dislike it because it's a nice app. One thing is it takes time to load the app when we open it after that it will work very smoothly. I think it may be some network issue. Otherwise, it will be working awesome.

What problems is Microsoft Teams solving and how is that benefiting you?

When I want to connect with my colleague to solve an issue, firstly i'll go with Microsoft Teams. Because it gives us the best discussion compared to others.

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CC

Carrie C

January 31, 2024 Source: G2.com
"Connecting to Coworkers is GREAT"
What do you like best about Microsoft Teams?

I like that I can find any employee within the app to message quickly. I am a Parts Advisor that needs answers fast and this tool is great for my job unlike e-mails that get lost and unanswered.

What do you dislike about Microsoft Teams?

I can't really say I dislike anything about it. I use it for what it's intended for and I appreciate how easy it is to use to communicate with the people within my company.

What problems is Microsoft Teams solving and how is that benefiting you?

It is solving the issue of my emails to my co workers getting lost or going unanswered. When I use teams, I can contact them directly like instant messaging and it makes my job easier to get the answers I need so that I can order the parts they need. I can process my work faster and more efficiently so that I can move to the next thing without much of a wait time.

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SW

Samantha W

January 26, 2024 Source: G2.com
"It's easier than other instant messaging systems."
What do you like best about Microsoft Teams?

It's visually easier to understand and it alerts you by email if you happen to miss an instant message.

What do you dislike about Microsoft Teams?

The Group chats are a bit more confusing to use.

What problems is Microsoft Teams solving and how is that benefiting you?

It makes virtual meeting a breeze to manage.

Read more
AU

Amir U

January 23, 2024 Source: G2.com
"Teams- For perfect Family Company"
What do you like best about Microsoft Teams?

Collaboration: Microsoft Teams offers a comprehensive collaboration platform, allowing teams to communicate, share files, and work together in real-time. It provides chat functionality, video conferencing, document sharing, and collaborative editing, enabling effective teamwork.

Integration with Office 365: Teams seamlessly integrates with other Office 365 applications, such as Word, Excel, PowerPoint, and SharePoint. This integration allows for easy file sharing, co-authoring, and quick access to shared documents within the Teams interface.

Virtual Meetings and Video Conferencing: Teams provides a reliable and user-friendly platform for conducting virtual meetings and video conferences. It supports audio and video calls, screen sharing, meeting recording, and even live captions, making it suitable for both small and large-scale online meetings.

What do you dislike about Microsoft Teams?

Complexity: Teams can be perceived as overwhelming or complex for some users, especially those who are new to the platform or have limited experience with similar collaboration tools. The abundance of features and options may require a learning curve for some individuals.

Performance and Reliability: Although Microsoft Teams generally provides a stable and reliable experience, occasional performance issues or service disruptions have been reported by users. These issues can lead to audio/video glitches, slow loading times, or intermittent connectivity problems, impacting productivity and user experience.

User Interface: The interface of Microsoft Teams has undergone several updates and improvements over time, but some users still find it cluttered or not as intuitive as they would like. Navigating through channels, chats, and different sections of the application can sometimes be confusing, especially for new users.

What problems is Microsoft Teams solving and how is that benefiting you?

Helps in communicating for business needs or with come worker. Video conferencing features Helps in business requirements. Apart from that common file sharing among the organization or group is very useful.

Read more
HS

Hermann S

January 23, 2024 Source: G2.com
"Best Conferencing and Collaboration"
What do you like best about Microsoft Teams?

Ability to do conferencing and collaborate. You can do video conferencing and screen share to make your online meeting more dynamic plus all the other tools that are available from Microsoft. Formatting on your spreadsheets will not be modifies while working in teams like it is on other platforms.

What do you dislike about Microsoft Teams?

It takes up to much RAM and processor to work. It takes a lot of time to load. If running from windows start up it will make you computer run slower. You need to have good ram and processor speed to run. It should take less to be able to run it in slower processor computers.

Recommendations to others considering Microsoft Teams:

It is the best option for Conferencing and Collaboration. You can share files saved to your one drive using share point. Give access to different people. Make sure for every user to be taught how to correctly use teams and all of it's capabilities.

What problems is Microsoft Teams solving and how is that benefiting you?

Being able to share files and view them while in a conference without the need of having to email them to each associate. It is linked to Outlook without the need of third party addons which makes it better for communicating without loading extra programs. It is also Zoom compatible so it may help during other meeting types.

All users in your organization are easy to contact though a simple email or chat session. Faster collaboration with teams.

Read more
AU

Anonymous User

January 22, 2024 Source: G2.com
"Great software"
What do you like best about Microsoft Teams?

The centrality of the software features is great. The way it integrates all components makes life simpler and quicker.

What do you dislike about Microsoft Teams?

The software does not always show time zones so it does get a bit confusing.

What problems is Microsoft Teams solving and how is that benefiting you?

It solves the issue of having video /audio meetings and permits external attendees outside of my company.

Read more

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