Maxwell Health Reviews

Maxwell Health platform help employers to centralized all employees data and records on one system,intergrate with the HR and payroll packages. The employees access the offered benefits and takes informed decision. Also offers online management of benefits by employers and employees, and the ease of integration with third party application softwares.

Sometimes faces integration issues with the third party payroll packages, it needs a technical help to interface with the existing packages and employees database.

Management of employees data and records are centralized and saves time in accessing and retreiving relevant information of the individual and employees can access their benefits and takes right decisions.

I like the benefits listed for each person and I can make changes to profiles easily. I have a group of physicians and I am constantly adding and changing their incomes for insurance purposes. The website for Maxwell is easy to use and allows me to make changes easily. Adding children is easy too.

I don't like that I can't merge other products onto the site. I would like to add the umbrella policy I have on my doctors to the site but it is not associated with my broker. It would be great to be able to add other benefits such as vacation time schedule and sick time charts to help keep up with the employees time off. This may be an option, but I don't have access to my knowledge.

I can see exactly what everyone has on one site. If someone is new, I don't have to go to all the different sites to enroll them. This is so easy now and I can check to be sure everyone has every benefit they are supposed to have and delete the retired ones easily. I have a large group and it is difficult to keep up with their benefits. If they call me, I can log on and find everything I need quickly. If I don't remember what they are enrolled in, I can look it up fast and move on with my day.

What I like more about Maxwell is that it is easy to use. All I have to do is input the employees and information and they have the option to go in themselves to put their information in. Maxwell is great for all employer because they do not have to manual input their employees information. Maxwell gives the employees the option to do so themselves. The plus size is that it is super easy for the employees to use it. I like it a lot. helps me to know when someone waiver or wants the insurance.

I do not dislike a lot about Maxwell. The only thing that I would say is that it sends an email to me everytime if someone just logs in. I think that whoever puts the people in MaxwellI should get that email. I do not have much to say about Maxwell. It is really convenient for employers. It is also convenient for all employees as well. Furthermore, Maxwell is easy to log on to from home. I would say to only send alerts when someone wants insurance or wants to waive their insurance plan.

Yes, I recommend Freelife Chapel.

The business benefits that Maxwell help me with is the insurance for my employees.

As an HR assistant it makes my job easier!

I have used Maxwell for about a year and have no dislikes so far.

Entering new hires was a long process now its just a click of a button.

I like all of the information for all participants in one location.

Nothing that I can think of at this time.

Benefits management

The system prompts our employees to make their elections in a timely manner. It displays their options in an easy to follow format and leads them through each required step.

The dashboard notifications do not include enough information for an administrator to easily decipher changes made by employees.

Maxwell Health frees up out HR staff to work on other projects during open enrollment. It notifies me via email when I have a new notification, preventing me from missing something important.

It's wonderful to have all the benefits and information for employees all in one locations.

Easy set up of employees and giving them access to Maxwell.

Eliminating multiple provider emails and locating them into one program.

Maxwell Health has made our open enrollment process simple for all of our employees. Being able to pull reports for benefits has been very helpful.

Nothing. The system is easy to use and the customer service team at Maxwell Health has been very helpful.

It has allowed the processing of benefits during open enrollment to go by much faster.

I love how user-friendly Maxwell is for HR admins, brokers and employees. Adding, terming and changing employee info is a breeze for admins. Brokers have a lot of control when implementing a group for the first time and when setting up open enrollment. We don't have to wait for Maxwell to enter, add or edit information on our behalf. The guided screens for employees when they are shopping and submitting enrollment elections is appreciated.

If I have to name something I dislike, it would be forms. New hire forms are prompted for signature after an employee has "checked out" in Maxwell and they often do not click into the link to sign them. This creates a lot of follow up for admins and there is no tool for sending a mass email to employees with forms to sign. It has to be done one-by-one.

Take advantage of the Marketplace for voluntary benefits and financial products. Maxwell has some great integrations that HR admins love.

We are solving the issue of having the same quote as other brokers, but needing a service piece to help us stand out from the crowd. A free-to-clients online benefits admin system does that for us. We have won many BOR's, increased group participation and increased revenue.

Very easy to use with a massive amount of improvement since we started over 2 years ago. They are big enough to tackle the big stuff and small enough to truly care about their customers who are first and format the advisors who lever their platform to better serve clients. Veer Gidwany actually presented my renewal to me and always responds to anything I have ever sent.

Like any software or system that you don't use everyday there are always going to be questions, even on the basics. This is where Maxwell is by far the best SaaS I have ever used. Not just the best benefit admin platform, not just the best looking, not just the most intuitive shopping experience. My account executive Corey treats me like I am her only broker and I know I am her smallest. the Implementation Team is amazing and provides on the spot chat or lightning fast follow-up. When you get to a randomly assigned person you feel like you have had a relationship with them for your entire career. Ted and Laura on the Marketplace team bring great solutions and also do a great job of being the intermeidaries between the producer the the MP partner. As an old group rep from the 1990's I really appreciate what they bring to the table because any of the MP partners are quality carriers but what makes you choose one over the other (I love Guardian and especially with Benefit Center) is service which is primarily delivered by the MP team - at least for me.

In short, this is a very mature company that is as innovative as a start-up and as customer focussed as the best in any business segment.

We are a boutique firm, ok small, and this was a huge investment for us. It is still a major expense and we underutilize it (my fault) so that makes it even more apparent in the Liabilities line. That said, when i brought this up to Veer (CEO/Co-Founder) he made it much easier for me to afford to continue while not going against their own interests. A true win-win that had $$ at the core but mostly showed the essence of the Maxwell organization. Loyalty begets loyalty.

The new pricing structure should make it easier to start-up and if deployed with new MP products will have long -run costs mitigated greatly.

We use this for automation and starting to get better at leveraging for compliance management. The best way to have the platform pay for itself is to lever the marketplace offerings that allow you to bring new voluntary benefits to your clients. We have grow that side of our business and will be close to a breakeven in a few more groups. The biggest benefit is when I see that our SMB client base can take their HR team and have them work on projects that actually improve their business instead of pushing paper around.