Lyssna Features, Reviews & Pricing (July 2025)

About Lyssna

Lyssna, the platform formerly known as UsabilityHub, stands as a pivotal tool for companies aiming to refine their user experiences through comprehensive remote user research. It provides an all-encompassing suite for recruiting, researching, interviewing, and gaining profound insights into audience behaviors and preferences. By leveraging Lyssna, teams can achieve a deeper understanding of their target demographic, enabling them to make informed decisions swiftly and with confidence. This innovative platform is the go-to choice for top-tier teams who prioritize audience insight as a means to steer their projects toward success, ensuring they move in the right direction, faster.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $75.00. Offers Free-forever and Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

76%
Momentum

64%
Popularity

81%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

NA

Modes of Support

Online

Lyssna Features

Show Feature Explanation

UX Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

User Research

Helps to study user behavior through task analysis and feedback methods

User Journeys

Helps to measure the overall experience the user had while interacting with the system

Usability Testing

Helps in finding if the system is user-friendly from the end-user perspective

Unmoderated Testing

Helps conducting tests on fairly functional websites

Screen Activity Recording

Allows recording every screen action during the user's session

Prototyping

Helps increasing product design efficiency and enhances accuracy

For Websites

Allows the application to run on websites

For Mobile

Allows the application to run on mobile apps

Animation

Helps doing motion design and animate the transitions for making UI elements lively

Heatmaps

Heatmaps show where users have clicked on a page

Lyssna Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Free Free

For small teams starting their experience research journey.

Features

Unlimited tests, surveys, and interview studies
3 seats included
3 seats maximum limit
2 min length for tests and surveys
15 self-recruited test and survey responses viewable
5 GB storage
5 transcript hrs
5 self-recruited interview sessions/month
Unlimited recruitment from our panel
Screeners
Email and live chat support
GDPR compliant

Basic $75.00 $89.00 per month

For teams looking to expand their research capabilities.

Features

Unlimited tests, surveys, and interview studies
3 seats included
10 seats max limit
5 min length tests and surveys
Unlimited self-recruited test and survey responses.
15 self-recruited interview sessions/month
50 GB storage
15 transcript hrs / month
Unlimited recruitment from our panel
Includes features of Free plan, plus
CSV exports
Remove branding from tests
Variation sets
Interview co-hosts

Pro $175.00 $199.00 per month

For teams scaling research across their organization.

Features

Unlimited tests, surveys, and interview studies
5 seats included
15 seats max limit
Unlimited length for tests and surveys
Unlimited self-recruited test and survey responses
30 self-recruited interview sessions/month
500 GB storage
30 transcript hrs / month
Unlimited recruitment from the panel
Includes features of Basic plan, plus
Auto-set recruitment limits
Custom branding
Conditional logic
Hidden fields
Team management
Test completion URL redirects

Enterprise Custom

For large organizations that need tailored support and security.

Features

Unlimited tests, surveys, and interview studies
Custom seat inclusions
Unlimited max seats
Unlimited length tests and surveys
Unlimited self-recruited test and survey responses
Custom self-recruited interview sessions/month
Unlimited recruitment from our panel
Includes features of Pro plan, plus
Priority support
Single sign on (SSO)
Password rules
Security audit assistance
Custom contract terms
SOC2-II compliance report

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 14/05/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Lyssna Pricing