Kofax TotalAgility Reviews

User Rating

4.3/5 (Based on 72 Ratings)

Rating Distribution

Excellent
48.6%
Very Good
31.9%
Average
19.4%
Poor
0%
Terrible
0%

User Sentiments

Seamless Workflow Automation, Efficient OCR & Data Extraction, Comprehensive & Versatile Feature Set, Low-Code Development Approach

Complex Implementation Process, Occasional Software Bugs, Limited User Interface , Suboptimal Customer Support

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Review Summary

Users praise Kofax Total Agility for its versatility, comprehensive workflow automation capabilities, and integration with various business segments. It helps streamline manual processes, reducing manual effort and improving efficiency. However, some users point to the complex implementation requiring consulting expertise, and issues with customer support. While the platform offers a fast route to market for key business problems, concerns remain about the user interface being outdated and a learning curve that could be steeper.

Pros

Kofax Total Agility offers a comprehensive suite of features for digital transformation, encompassing OCR, BPM, and case management capabilities.
The platform streamlines document processing by automating data extraction and workflows, increasing efficiency and customer satisfaction.
Kofax Total Agility boasts a userfriendly interface and a lowcode/nocode approach, making it easy to use and develop solutions.

Cons

The implementation of Kofax Total Agility can be complex, requiring skilled consultants and project management.
While the platform offers extensive features, smaller organizations may find some functionality superfluous, adding unnecessary complexity.
Although Kofax Total Agility is lauded for its comprehensive approach, its pricing can be higher compared to other BPM or automation platforms.

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Reviews

Anonymous User

July 12, 2023 Source: G2.com

"A fast route to market for answers to key business problems...."

What do you like best about Kofax TotalAgility?

Ease of use

End to end platform

Low code/no code approach

Open minded pragmatic account team

All in one solution to data extraction, classification and automation business problems

What do you dislike about Kofax TotalAgility?

At present nothing, the platform meets the needs of our business.

What problems is Kofax TotalAgility solving and how is that benefiting you?

Helping drive a shift to digital data extraction, automated classification and workflow, to reduce FTE, speed up customer journeys and servicing.

Sharath K

July 11, 2023 Source: G2.com

"Having a good and great partner"

What do you like best about Kofax TotalAgility?

The support and response that they provide in solving issues are fantastic.

What do you dislike about Kofax TotalAgility?

There is no drawback about this as we never faced any issue from the KOFAX.

What problems is Kofax TotalAgility solving and how is that benefiting you?

Banking software issues.

Anonymous User

July 10, 2023 Source: G2.com

"Very productive application"

What do you like best about Kofax TotalAgility?

I find Kofax TotalAgility very useful to all businesses.

What do you dislike about Kofax TotalAgility?

As of now there is nothing that I dislike about Kofax TotalAgility

What problems is Kofax TotalAgility solving and how is that benefiting you?

Helping in avoiding lot of manual work.

Gururaj M

July 10, 2023 Source: G2.com

"It's an awesome tool but it should take help of other OCR readers"

What do you like best about Kofax TotalAgility?

It's an awesome tool but it should take help of other OCR readers. Strong BPM product.

What do you dislike about Kofax TotalAgility?

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What problems is Kofax TotalAgility solving and how is that benefiting you?

Converting the physical documents into business data.

Lakshmikanth R

June 12, 2022 Source: G2.com

"I worked as a KTA developer for three years"

What do you like best about Kofax TotalAgility?

It's the best tool for the extraction of structured,semi structured and unstructured documents

What do you dislike about Kofax TotalAgility?

It should have features like an rpa tool

Recommendations to others considering Kofax TotalAgility:

Please use kta as ocr technology as it offers both workflow and integrations

What problems is Kofax TotalAgility solving and how is that benefiting you?

Extracting the data from hand printed docs and machine printed documents.

It's very simple to automate with the help of online learning.

Anonymous User

December 14, 2021 Source: G2.com

"Kofax Total Agility is very useful in OCR extraction. It helps to extract the information"

What do you like best about Kofax TotalAgility?

OCR extraction. It helps us to automate the process through robots. We use this tool in our automation

What do you dislike about Kofax TotalAgility?

Automatic upgrades to be carried out. Recently we have the Silverlight version not supporting this tool

Recommendations to others considering Kofax TotalAgility:

It is a handy tool for extracting information from handwritten documents. The support provided by the business team is good

What problems is Kofax TotalAgility solving and how is that benefiting you?

Extracting the information from the PDF documents which is handwritten. With this tool we have automated the process

Anonymous User

December 13, 2021 Source: G2.com

"Kofax makes invoice processing very Agile and efficient"

What do you like best about Kofax TotalAgility?

Kofax provides seamless movement of Invoices , makes processing completely digital and easy to trace and its integration with SAP makes the end to end processing very simple

What do you dislike about Kofax TotalAgility?

Kofax does not provide the facility of PO flip which will further enhance the automation of invoice processing and documentation management through automated processing of invoices

Recommendations to others considering Kofax TotalAgility:

It's a complete package as a tool for invoice processing and document management

What problems is Kofax TotalAgility solving and how is that benefiting you?

Seamless processing of invoices, automation in reconciliation and seamless processing of invoices over ERP platform and its integration to perform RPA process helps end to end automation

Johan S

December 13, 2021 Source: G2.com

"Automation Tools with Complete Features for Business Needs"

What do you like best about Kofax TotalAgility?

Kofax Total Agility enabled my team and me to deliver automation solutions faster than before. The features available in Kofax Total Agility allow us to integrate technology into our Standard Operational Procedure seamlessly.

For example, we reduced the IT support ticket required significantly by integrating end-user requests with Kofax Total Agility by having it do the support automatically for the IT team.

What do you dislike about Kofax TotalAgility?

The issue that we faced when using Kofax Total Agility was more to fulfill our wants instead of needs. If Kofax Total Agility allows us to re-layout the user's graphical user interface, but if it can provide a typical nice-looking layout for end-users, it will be beneficial.

One more thing, the Kofax Total Agility error message needs to be improved to make it quickly understood.

Recommendations to others considering Kofax TotalAgility:

If you have requirement to improve your business process and automate the process by integrating human tasks with technology, then you can consider Kofax Total Agility.

When choosing Kofax, you need to consider having your technical team (developer and architect)

What problems is Kofax TotalAgility solving and how is that benefiting you?

We have so many menial tasks in IT Service/Support, causing so many resources deployed for support.

By implementing the Kofax Total Agility, users only need to send an email to the Kofax Total Agility dedicated email, and the support will be handled by the system automatically.

It improves the support turnaround time from an average of 15-30 minutes for each support into 1-2 minutes and allows our resources more time to do improvement tasks instead of support tasks.

Ewaldo D

October 3, 2021 Source: G2.com

"Best Intelligent Automation Integrated Platform"

What do you like best about Kofax TotalAgility?

Features and resources available. Document Capture, Document Data Extraction, RPA Orchestration, e-Signature and other extended features and resources.

What do you dislike about Kofax TotalAgility?

TotalAgility does not have a cloud offer in our region yet

Recommendations to others considering Kofax TotalAgility:

TotalAgility is the best Integrated Intelligent Automation Plataforma in the market

What problems is Kofax TotalAgility solving and how is that benefiting you?

Customer onboarding, Accounts Oppening, Accounts Payable automation etc ....

Anonymous User

September 20, 2021 Source: G2.com

"KTA is an excellent low-code solution using BPM, CDA that permits develop fast solutions."

What do you like best about Kofax TotalAgility?

BPM and the capture solution integrated.

What do you dislike about Kofax TotalAgility?

KTA needs to be easier to configure; mainly KTM needs to be more integrated.

Recommendations to others considering Kofax TotalAgility:

it's a low-code solution with CDA, BPM, RPA, Analytics

What problems is Kofax TotalAgility solving and how is that benefiting you?

Open baking account and mortgage.

Kofax TotalAgility Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Kofax TotalAgility?

Review Summary

Pros

Cons

Anonymous User

Sharath K

Anonymous User

Gururaj M

Lakshmikanth R

Anonymous User

Anonymous User

Johan S

Ewaldo D

Anonymous User

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