klink.cloud

About klink.cloud

Streamline their contact center with klink.cloud’s all-in-one platform, meticulously designed to enhance customer interactions and boost operational efficiency. By integrating telephony, social media, SMS, email, video calls, and CRM into a unified dashboard, klink.cloud empowers customer service agents to effortlessly switch between channels and manage customer histories with ease. This approach ensures consistent, personalized support and rapid response times, no matter where customers reach out from. The platform’s robust omnichannel dashboard automates repetitive tasks, intelligently routes interactions to the most suitable agents, and provides advanced analytics for customer interactions. This not only maximizes efficiency but also minimizes effort, resulting in increased productivity and higher customer satisfaction. With built-in features for internal communication and ticket assignment, collaboration among support teams becomes more straightforward and effective. Unlock valuable insights into customer preferences and behaviors, allowing agents to engage on a deeper, more personal level and cultivate lasting relationships and loyalty.

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Pricing

Free Trial Not Available
Starts at $12.0. Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

klink.cloud Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Starter (Omnichannel Inbox) $12.00 $14.99 per month

Features

2 Agent Seats
Unified Team Inbox
15,000 Message Monthly
Facebook Messenger
Instagram Channel
LINE OA Channel
Viber Channel
Chat Tags, Chat Notes
Essential Dashboard & Reports
Virtual Phone Number (Add-on)
Extra Agent Seat - $19/month

Growth (Omnichannel Inbox) $39.80 $49.99 per month

Features

5 Agent Seats
Unified Team Inbox
Unlimited Contacts
50,000 Message Monthly
Facebook Messenger
Instagram Channel
LINE OA Channel
Viber Channel
Chat Tags, Chat Notes
Ticket Management
Essential Dashboard & Reports
Virtual Phone Number (Add-On)
Extra Agent Seat - $19/month

Hyper Growth (Omnichannel Inbox) $237.50 $245.00 per month

Features

5 Agent Seats
Unified Team Inbox
Unlimited Contacts
Unlimited Message Usage
Facebook Messenger
Instagram Channel
LINE OA Channel
Viber Channel
Email Channel
Ticket Management
Workflow Automation
Essential Dashboard & Reports
Virtual Phone Number (Add-On)
Extra Agent Seat - $49/month

Enterprise (Omnichannel Inbox) Custom

Features

Includes features of Growth Plan, plus
20+ Agent Seats
Unlimited Message Usage
Advanced Workflow Automation
Custom API Integration
Salesforce, Hubspot & CRM Integrations
Advanced Telephony (IVR, Queue, Call Recording)
Virtual Phone Numbers
SSO & Enterprise Authentication
Ecommerce Integration (Shopee, Lazada, Shopify)
Dedicated Key Account Support
Custom Onboarding & Agent Training
24/7 Tech Support

Basic ( Telephony) $27.00 $29.99 per month

Features

3 Agent Seats
Unlimited Concurrent Calls
IVR System
Queue, Ring Group
Inbound, Outbound Calls
Queue Wallboard
Supervisor Dashboard
Call Notes, Call Tags
CRM & Tickets
Essential Dashboard & Reports
Call Recording - 500 min
Virtual Phone Number (Add-on)
Extra Agent Seat - $19/month

Standard (Telephony) $82.90 $99.99 per month

Features

5 Agent Seats
Unlimited Concurrent Calls
IVR System
Queue, Ring Group
Inbound, Outbound Calls
Queue Wallboard
Supervisor Dashboard
Call Notes, Call Tags
CRM & Tickets
Advanced Dashboard & Reports
Unlimited Call Recordings
Virtual Phone Number (Add-on)
Extra Agent Seat - $19/month

Enterprise (Telephony) Custom

Features

Includes features of Standard plan, plus
Custom SIP Trunking
Global Virtual Numbers
Custom API Integration
Salesforce, Hubspot & CRM Integrations
SSO & Enterprise Authentication
Advanced Call Routing
Omnichannel Routing
Dedicated Key Account Support
Custom Onboarding & Agent Training
24/7 Tech Support

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Disclaimer: The pricing details were last updated on 16/08/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about klink.cloud Pricing