JumpCloud

About JumpCloud

JumpCloud is an intact cloud directory platform for organisations, enabling admins to control IT environments in the cloud, on-prem, remote and more. They can use a simple web interface to provision, manage and grant access to a wide variety of resources that are needed by employees on a day to day basis. Managers can import users from pre-existing platforms or create new users within JumpCloud, allowing them access to systems, applications, networks and other essential resources as well. Employers can use external apps like Zoom, Office365, GitHub, G Suite and Slack to get the work done. An App Identity Management feature within the particular lets enterprises generate and monitor accounts for their employees, specifying permissions and roles within those apps. From the employee front, JumpCloud lets business houses allow individual employees to make choices regarding their collaboration tools, helping them get the job done. The solution can serve as an authoritative directory for individual organisations.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $9.0.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

91%
Momentum

71%
Popularity

89%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)
Individuals

API Support

Available

Modes of Support

Online

JumpCloud Features

Show Feature Explanation

Identity and Access Management (IAM) Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

API Access Management

Ensures that calls with authenticated access can enter APIs

Passwordless Login

Allows to login without password using other means of verification, e.g. SSH keys

Social Sign On

Allows users to sign on using credentials of social networking services

Single Sign-On (SSO)

Permits one set of login credentials to access multiple applications

User Activity Monitoring

Monitors and records user activities in the enterprise

Role Management

Helps regulate access to systems, based on individual roles

Multi-factor Authentication

Uses more than one method to verify a user's identity for a login

Password Management

Enables the administrator to manage, authenticate and reset passwords

Account Management

Helps to manage user accounts within organisations

Access Request Management

Helps to view and manage access requests submitted by the personnel

Compliance Management

Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

JumpCloud Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Device Management (Device) $9.00 $11.00 per user / month

$11 Per User Per Month Billed Monthly

$9 Per User Per Month Billed Monthly

Features

Device Management
- MDM/Device Management
- System Insights™
- Patch Management
- Software Management
- Remote Access™
- Device Monitoring & Alerting
- External Identity Federation
Additional Features
- JumpCloud Support - Standard

Device Management (Identity) $13.00 $15.00 per user / month

$15 Per User Per Month Billed Monthly

$13 Per User Per Month Billed Annually

Features

Device Management
- MDM/Device Management
- System Insights™
- Patch Management
- Software Management
- Remote Access™
- Device Monitoring & Alerting
- External Identity Federation
- Identity Management for Devices
Identity & Access Management
- Multi-Factor Authentication (MFA)
- Cloud Directory
Additional Features
- JumpCloud Support - Standard

SSO $11.00 $13.00 per user / month

$13 Per User Per Month Billed Monthly

$11 Per User Per Month Billed Annually

Features

Identity & Access Management
- Multi-Factor Authentication (MFA)
- Cloud Directory
- Single Sign-On (SSO)
- User Lifecycle Management
- Password Management
- Directory Insights™
Additional Features
- JumpCloud Support - Standard

Core Directory $13.00 $15.00 per user / month

$15 Per User Per Month Billed Monthly

$13 Per User Per Month Billed Annually

Features

Identity & Access Management
- Multi-Factor Authentication (MFA)
- Cloud Directory
- Single Sign-On (SSO)
- User Lifecycle Management
- Password Management
- Directory Insights™
- Cloud LDAP
- Cloud RADIUS
Additional Features
- JumpCloud Support - Standard

Platform $19.00 $22.00 per month

$22 Per User Per Month Billed Monthly

$19 Per User Per Month Billed Annually

Features

Device Management
- MDM/Device Management
- System Insights™
- Patch Management
- Software Management
- Remote Access™
- Device Monitoring & Alerting
- External Identity Federation
- Identity Management for Devices
Identity & Access Management
- Multi-Factor Authentication (MFA)
- Cloud Directory
- Single Sign-On (SSO)
- User Lifecycle Management
- Password Management
- Directory Insights™
- Cloud LDAP
- Cloud RADIUS
- Passwordless Authentication (JumpCloud Go™)
Additional Features
- JumpCloud Support - Standard

Platform Prime $24.00 $27.00 per month

$27 Per User Per Month Billed Monthly

$24 Per User Per Month Billed Annually

Features

Device Management
- MDM/Device Management
- System Insights™
- Patch Management
- Software Management
- Remote Access™
- Device Monitoring & Alerting
- External Identity Federation
- Identity Management for Devices
Identity & Access Management
- Multi-Factor Authentication (MFA)
- Cloud Directory
- Single Sign-On (SSO)
- User Lifecycle Management
- Password Management
- Directory Insights™
- Cloud LDAP
- Cloud RADIUS
- Passwordless Authentication (JumpCloud Go™)
- Conditional Access / Zero Trust
SaaS Management
- SaaS Discovery
- SaaSLicense Management
- SaaS Access Control
Additional Features
- Prime Pass
- JumpCloud Support - Premium

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 30/12/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about JumpCloud Pricing

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JumpCloud Reviews

User Rating

4.7/5 (Based on 2,322 Ratings)

Rating Distribution

Excellent
76%
Very Good
21.3%
Average
1.8%
Poor
0.5%
Terrible
0.4%

User Sentiments

Ease of Use, Centralized Management, Cross-Platform Support, Extensive Integrations

Occasional Service Interruptions, MDM Functionality Limitations, Limited Reporting Functionality, Steep Learning Curve

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Review Summary

JumpCloud, a cloud-based directory platform, receives positive feedback for its user-friendly interface, ease of use, and time-saving capabilities. It centralizes identity and access management, enabling streamlined user provisioning and de-provisioning. JumpCloud's secure single sign-on (SSO) and multi-factor authentication (MFA) features enhance security. However, some users mention occasional glitches and a learning curve for advanced functionalities. Overall, JumpCloud is praised for its user-centric design, efficient management of user identities and access privileges, and robust security measures.

Pros

Seamless identity management and single signon across devices and applications.
Streamlined user provisioning and deprovisioning, enhancing IT efficiency.
Centralized device management with remote access and control capabilities.

Cons

Limited customization options and reporting capabilities compared to some competitors.
Occasional reports of slow performance and minor glitches, especially during peak usage times.

JumpCloud Reviews

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