Jumio Identity Verification Reviews

.I like that it can pass or fail quick but also has a human to review the system

It is very temperamental with lighting and just kicks users out when failed

Figuring out how to identify true users

Jumio's driver's license scanning interface is intuitive and smooth. Jumio's dashboard/portal is also very easy to use.

In order to integrate Jumio into your processes, you need software development support. It's not a simple plug-and-play integration.

As far as identity verification services, Jumio is a pretty safe bet. Be sure to have software developers at your disposal to integrate Jumio into your processes.

We solve the issue of customer verification and Know Your Customer. Knowing who is on the other end of our mobile app product is important for financial / risk / fraud reasons.

The verification process is fast and simple. Doesn't take too long to upload the images/ videos to the cloud for verification. It accurately pulls the details from the ID even if the picture is a bit blurred out.

Sometimes it makes you redo the verification even if the lighting is good. I don't think of it as an issue though. It is a little difficult to integrate into mobile apps initially, but I consider that part of the initial learning curve.

It's worth checking out. The features are specific to your needs and I believe it is customizable.

We have been able to identify and stop potential fraudulent activity on our application with the help of Jumio.

Accuracy and speed of verification. Easy to integrate. They keep improving their services.

All are good so far. However, it would be much better if they could enhance the identity verification processe via kiosks. However, they confirmed that they are working on something amazing that can overcome this challenge.

Don't hesitate

Jumio helps us to operate as an efficient factory. Speed and efficiency are some of the important gains that we have gained from using Jumio for customer onboarding, documents authenticity and customer identify verification.

The speed of the verification for the users.

If the potential users don't understand the experience, it could become a high cost for the service.

Less agents and a more user friendly webpage.

.Detailed documentation, straight-forward technical implementation, helpful account management team

There are no downsides of using Jumio for our company

Reduce risks deriving from manual check of documents

Reduce internal operational effort & response time

Quick turnaround on identity verification; quick support for questions. ability to use both api and dashboard

inability to confirm direct upload of IDs occasionally which sometimes causes drop off of customers

Would recommend they take a demo and use the trial...the system works

with jumio we have been able to scale our product; minimize the go live of kyc'ing out customers.

Jumio looks simple and reliable tool for identity verification. It lets us be quiet and calm with our product. Besides I like Jumio's smart algorithms that are constantly improving.

Jumio is still growing and developing product. But progress always goes together with bugs and issues. The most significant one happened a couple of weeks ago. One day Jumio team fully changed parameters for one request without sending us a notification about this. We spent half of a day developing, testing and deploying a hotfix but noticed that they rolled back after our request letter. Funny story with a happy end, one of the bright episodes in our routine :)

Jumio Identity Verification helps us to prevent fraud, to stop scammers, and to make sure that the user who has passed the Jumio flow can be considered reliable.

Its a very reliable software and its clean and simple which people need so they dont get confused or frustrated.

Until this latest patch I've had no bad feedback, this latest patch however its been hanging up and being very slow compared to its previous patches

We use them for

The ease-of-use of the solution is what makes it really appreciated by both our customers and our colleagues. The customers journey takes only few minutes from end-to-end. The staff-facing interface is receiving applications results on a near real-time basis.

If a customer is using the solution to confirm an identity but also to share any additional document (Document Management product), application is segregated into 2 different entries: one for the ID verification and the other one for the additional documents. This creates a risk of manual error if the internal staff does not notice that there are 2 parts of the application.

Integration with governmental data basis are not yet created and sometimes this is mandatory based on local regulation.

Efficient solution with good service support