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Infer Reviews

User Rating

4.7/5 (Based on 129 Ratings)

Rating Distribution

  • Excellent

    70.5%
  • Very Good

    26.4%
  • Average

    2.3%
  • Poor

    0.8%
  • Terrible

    0%

User Sentiments

Accurate Predictions, Lead Scoring, Sales Increase, Easy to Use

Complex Features, Lack of Customization, Support Team Expertise, Data Accuracy

Do You Use Infer?

Write a Review

Review Summary

Reviews reveal users generally find the software easy to use, with intuitive UI. Its ability to prioritize leads, automate lead scoring, and generate valuable insights from data is highly praised. Users commend its accurate lead scoring feature, customizable dashboards, and integration options. The software's robust analytics capabilities also receive positive feedback. However, some users mention the pricing is high and there is room for improvement in customer support responsiveness.

Pros

  • Accurate lead scoring: Uses machine learning algorithms to accurately identify highpotential leads.
  • Realtime insights: Provides realtime insights into customer behavior and preferences.
  • Easy to use: Userfriendly interface and intuitive design make it easy to use.
  • Integrates with CRM: Seamlessly integrates with popular CRM systems for a streamlined workflow.

Cons

  • Expensive: Subscription fees can be high for some businesses.
  • Limited customization: Limited options for customizing certain features and fields.
  • Occasional data inaccuracies: Rare instances of inaccurate or misclassified data.
  • Steep learning curve: Some users may find the platform's features and functionality difficult to learn initially.

AI-Generated from the text of User Reviews

Reviews
C

Curtis

November 26, 2021 Source: Financesonline.com
Sales Team Performance Boosted

PROS: The Infer solution is instrumental in helping our sales and marketing team to identify the deals that really mattered. That is very important since we want to attract the right kind of leads hours prior to executing our campaign. We just love how Infer enable us to change and prioritize leads quickly and fairly easily.

CONS: There is no detailed explaination why a certain candidate is categorized as A or B.

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L

Lila

November 7, 2021 Source: Financesonline.com
From A Sales VP’s Point of View

PROS: We have a very noisy funnel and Infer just simplifies everything. Our product is quite popular and that means we have a large influx of leads. Our team has to spent a lot of time which inbound leads are worth prioritizing and Infer solves that part of the equation rather easily.

CONS: We don't have anything to complain about. Infer is easy to adopt and has grown with our enterprise. Customer support is top class, which makes any issue a non-issue.

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L

Lila

November 7, 2021 Source: Financesonline.com
From A Sales VP's Point of View

PROS & CONS

What are the best aspects of this product?

We have a very noisy funnel and Infer just simplifies everything. Our product is quite popular and that means we have a large influx of leads. Our team has to spent a lot of time which inbound leads are worth prioritizing and Infer solves that part of the equation rather easily.

What aspects are problematic or could work better?

We don't have anything to complain about. Infer is easy to adopt and has grown with our enterprise. Customer support is top class, which makes any issue a non-issue.

What specific problems in your company were solved by this product?

Unlike most companies, we don't deal with cone-shaped funnels. Ours is top heavy and Infer has the BI tools and features to help us manage it.

Are you a current user of this product?

Yes

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O

Olivia

October 17, 2021 Source: Financesonline.com
An intelligent reliable tool for acquiring high value leads

PROS: Infer makes the onboarding and implementation process quick and painless. It was so fast and easy that we got it integrated to our Salesforce instance in less than a week. The Infer team was also with us in every step of the way. The data we get is reliable as well based on the tests we did against scoring.

CONS: I love Infer and there is nothing about it I dislike. We get good return on our investment. We are quite excited to see how we will fare once we reach out to new markets where we don't have any history of.

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K

Karla

August 8, 2021 Source: Financesonline.com
A Solid Product That Continues To Evolve and Improve

PROS: Infer generated reliable and very effective predictive models for us and we are able to implement them without any hitch. I also love how they really listened and integrated my feedbacl into a model that has now been proven to be very accurate when it comes to predictive anaytics. They have recently introduced new tools that I think will be beneficial to many Infer users.

CONS: I wish Infer can develop a behavior model that would run in real-time because by the time the system recognizes a high value lead, either the activity has passed or they are already off the website.

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AU

Anonymous User

August 1, 2021 Source: G2.com
"Data and Marketing solutions"
What do you like best about Infer?

1.Provides ease of lead collection.

2.Do not need any additional rework.

3.Incase you have to check conversion, detail 4.Report on conversion for leads to opportunity is managed vigorously.

5. Incase of adding leads from outside you can upload excel sheet to the current table.

6. Ease of understanding

7. Very good user friendly interface.

What do you dislike about Infer?

The only thing that I dislike is there is hard thinking in modifying data in case one of the data gets missed.

Recommendations to others considering Infer:

Very good understanding user friendly interface.

What problems is Infer solving and how is that benefiting you?

1 Marketing data

2. Lead conversion

3. Sales value

4. Lead performance.

5. Data collection.

6. Account management

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K

Kelly

March 7, 2021 Source: Financesonline.com
Effective Predictive Analytics

PROS: Infer contributed to the signficant improvement our marketing and sales engine in terms of efficiency. Once we have our model, it was pleasantly surprising that the implementation wasn't much of a struggle. While it is true that there are other predictive models out there that provide good results, what makes Infer stand out is its team. It is a pleasure working with the Infer people.

CONS: Most of the time, there is a transparency issue when dealing with machine learning-based models. While the Infer has a portal, it only highlights some of the essntial signals in the model.

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G

Glenda

January 31, 2021 Source: Financesonline.com
A Platform That Does As Advertised And More

PROS: Infer changed the way we work with leads. Back then, we were unable to make our leads work for us. When we discovered this business intelligence software, it was an eye opener. We are able to focus on high value leads instead of concentrating our efforts on increasing the number of our leads. Now, almost every goal are now in line with the information we have in Infer. Almost every kew processes are integrated with Infer as everyone is now aware how important a high value lead is.

CONS: I have no problems with the product. I just hate that we didn't discover it sooner.

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I

Irma

January 11, 2021 Source: Financesonline.com
Significantly improved the way we work

PROS: Infer is simply an amazing product that uses innovative lead scoring technology. In addition, they provide excellent customer support. When we started using Infer, we really were surprised with the speed at which the model was built and how very accurate its predictive capabilities are.

CONS: Infer is expanding and they are working on providing us with a better product. There is simply nothing to dislike.

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IP

Internal Consultant in Pharmaceuticals

May 10, 2020 Source: G2.com
"The best way to identify and prioritize your leads"
What do you like best?

It helps a lot to provide insights on your company in order to help you infer if they would be a good fit to prospect into, or not.

What do you dislike?

The price, it’s really expensive, but you can get a free trial.

Recommendations to others considering the product:

Our sales team tried Infer to help us better assess our leads database. Infer created a custom algorithm to score our leads based on information that we have not necessarily collected directly, which as whether or not there are certain marketing or sales titles on the website itself, or is there an email address listed. It's been an incredibly helpful tool to complement the data that we have collected on leads and their behavior.

What problems are you solving with the product? What benefits have you realized?

It helped me with large databases that were difficult to sort through based on explicit information that I’ve collected from conversations or from forms. It was a good fit for my company, when I have to purchase databases. But it is completely inappropriate for B2C type of businesses with no concept of a lead.

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