Home/ BPM Software/ iGrafx/ Reviews
Frontier Business Process Management solution
71.7%
27%
1.3%
0%
0%
Easy to use, Effective for Process Mapping, Great for Collaboration, Intuitive user interface
Slow Performance, Limited Features, Technical Support Issues, Expensive Pricing
Common themes arise from user reviews of iGrafx. Many users appreciate its ability to enhance collaboration and streamline complex processes, leading to improved productivity. The visual interface and drag-and-drop functionality are often praised for their user-friendliness. However, some reviewers express concerns about the complexity of the software, especially for less experienced users. Additionally, there have been occasional mentions of issues with customer support and bugs in the software.
AI-Generated from the text of User Reviews
iGrafx is very easy to use. It's very user-friendly.
I wish there are more features in regards to KPI & process improvement
Business process and developing a centralized repository
I like the versatility of functions and applications of the tool from mapping to simulations. Additional tools to include FMEA, SIPOC, Managed cycles and exploratory analysis.
Additional resources like the ability to effectively create Journeys are not transparent and connected. The resource manual does explains in bits and pieces but how to activate a custom map visual appears hidden or requiring external assistance.
We are currently using iGrafx to solve documentation gaps and sharing for review and approval from subject matter experts and managers. We also are using the simulation function to model for capacity of resources. We benefit through insights gained on how processes connect or don't as a system, value stream and optimization of resources and inputs for future budget priorities.
PROS: iGrafx has been excellent for capturing and documenting our current processes. It has virtually no learning curve. I was able to watch the short tutorials on their website and was up and running.
CONS: I have not experienced any problems with this application. Everything words as or better than expected.
With iGrafx we can now automate our organization systems to fit our daily needs. The FlowCharter in the user interface gives us clear information on our daily transactions. We can predict the risks which may occur after certain situation and take the necessary avoidance precautions.
It has been great tool since we started using it in our organization and everything is running well.
It is a great tool with very high performance that has transformed our business to higher level. I can give iGrafx all the stars from its effective functionality in our organization.
It helps us to manage business processes and make clear decisions on our programs. It is very important in our company as it can enable us to predict certain risks and plan how to avoid them on time.
Since we started using this tool,it has been extremely awesome when it comes to administering business.
Its so much easy and has a very intuitive interface that is easy to customize to fit the users preference.
This tool does not require any online classes on how to use it.
iGrafx enables us to create graphics in a perfect way which enhances analysis of projects.
The drag and drop functionality becomes the real deal to automate workflows in the company.
Its a very awesome experience i have had using this tool. I can confidently say there has no any problem i have had and not solved by the intuitive customer support team.
I have recommendations for those potential customers who are looking for a business process management to choose iGrafx for total functionality.
iGrafx is a cloud-based platform it has become easy and fast to have access to our data base SAFELY in the Cloud.
It has offered a high security path that keeps our data so safe and secure.
iGrafx has a monitoring map process that is very easy to use.
Since using this tool is easy it also does things in a quick way to save time.
It has a very pocket friendly price tag hence its cost effective.
Its been 3 years since we started using iGrafx and i can confidently say that this tool has impacted so many highlighted areas.
To start with i like how simple and transparent this platform is.
Its made of intuitive customer support team that is very aggressive.
It has a very user friendly interface that is very easy to navigate and easy to customize to your preferences.
Creating graphics has been easy and amazing because it been easy to analyze projects and tasks.
Nothing to complain. So far so good. This tool has been outrageous and perfect at it work.
Its easy to use.
Aggressive customer support team.
No learning curve needed.
Therefore i have high recommendations to all potential customers. Go for iGrafx.
iGrafx being a cloud-based system it has become really easy to navigate and access our database in a secure manner.
It enables us store our data in a safe environment where it keeps away unauthorised information leaking to unwanted users.
The drag and drop functionality has been of great help in automating the company workflow.
Its been 3 years since we started using iGrafx and i can confidently say that this tool has impacted so many highlighted areas.
To start with i like how simple and transparent this platform is.
Its made of intuitive customer support team that is very aggressive.
It has a very user friendly interface that is very easy to navigate and easy to customize to your preferences.
Creating graphics has been easy and amazing because it been easy to analyze projects and tasks.
Nothing to complain. So far so good. This tool has been outrageous and perfect at it work.
Its easy to use.
Aggressive customer support team.
No learning curve needed.
Therefore i have high recommendations to all potential customers. Go for iGrafx.
iGrafx being a cloud-based system it has become really easy to navigate and access our database in a secure manner.
It enables us store our data in a safe environment where it keeps away unauthorised information leaking to unwanted users.
The drag and drop functionality has been of great help in automating the company workflow.
Since this tool was deployed in our company there has been numerous advantages of using this tool.
One thing this tool is made of simple dynamics that makes very easy to use and learn how to use it.
The UI is very attractive and simple to navigate and at the same the user can navigate very easily.
The search feature is very powerful and brilliant.
Its simple to learn how it works. Easy to use.
Has a very intuitive customer support team that is very aggressive when it comes to its customers. So definitely nothing to dislike.
I would highly recommend it because of its total functionality. Go for this platform.
When we started iGrafx everything just feel in place. I as the team leader i am able to build projects and assign them to respective teams where i have an upper hand to monitor how they are tackling projects and activities.
This tool is keeps me alerted on which projects i might have been tagged.
Its very cost effective and time saving.
I like that the creation of graphics is simple, that it increases the efficiency among workers when analyzing and monitoring projects, also the interface is very fast and the platform is very interactive with new users, it also has a free version and I really liked when we used it.
Everything has gone very well, Igrafx is the perfect software to monitor and correct errors in the processes that are carried out, its uses are infinite and the details have been covered in each process that we automate.
The process diagrams that Igrafx offers allow us to have greater control of all our activities, they encourage us to improve, to unify ourselves and we have fun in the process, it has worked for us, and I am sure that any work group, large or small will also work without inconvenience.
Mainly we improve our workflow, since the monitoring and automation of tasks allows us to have a greater concentration on more difficult objectives, in addition we always discover new options of what Igrafx can do and allow us to develop the projects that we carry out as a team.
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Very easy to use, best in market, has multiple tiers like flow charter entry level. It is easy to edit process maps, build them, design them, simulate them, automate them, also easy to share with leadership and executives,
easy to train new hires to use the tool as well.
The simulation version is a bit expensive, sometimes difficult to extract maps to be used by other tools. Exctracting the documents to pdfs that look acceptable is tricky but doable, problems with integrating with other process mapping tools like Visio.
Process mapping and operational process designs and improvement