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iGrafx Reviews

User Rating

4.7/5 (Based on 159 Ratings)

Rating Distribution

  • Excellent

    71.7%
  • Very Good

    27%
  • Average

    1.3%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Easy to use, Effective for Process Mapping, Great for Collaboration, Intuitive user interface

Slow Performance, Limited Features, Technical Support Issues, Expensive Pricing

Do You Use iGrafx?

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Review Summary

Common themes arise from user reviews of iGrafx. Many users appreciate its ability to enhance collaboration and streamline complex processes, leading to improved productivity. The visual interface and drag-and-drop functionality are often praised for their user-friendliness. However, some reviewers express concerns about the complexity of the software, especially for less experienced users. Additionally, there have been occasional mentions of issues with customer support and bugs in the software.

Pros

  • Userfriendly interface and intuitive design, making it easy to navigate and use, even for nontechnical users.
  • Powerful visualization capabilities, allowing users to create visually appealing diagrams, charts, and graphs.
  • Extensive library of templates and shapes, providing a wide range of options to choose from and customize.

Cons

  • Limited integration options with other software, which can make it difficult to import or export data.
  • Occasional performance issues, particularly when working with large or complex diagrams.
  • Steep learning curve for advanced features and functionalities, requiring significant time and effort to master.

AI-Generated from the text of User Reviews

Reviews
AE

A E

June 30, 2021 Source: G2.com
"Process mapping"
What do you like best about iGrafx?

Very easy to use, best in market, has multiple tiers like flow charter entry level. It is easy to edit process maps, build them, design them, simulate them, automate them, also easy to share with leadership and executives,

easy to train new hires to use the tool as well.

What do you dislike about iGrafx?

The simulation version is a bit expensive, sometimes difficult to extract maps to be used by other tools. Exctracting the documents to pdfs that look acceptable is tricky but doable, problems with integrating with other process mapping tools like Visio.

What problems is iGrafx solving and how is that benefiting you?

Process mapping and operational process designs and improvement

Read more
AU

Anonymous User

March 23, 2021 Source: G2.com
"User friendly tool"
What do you like best about iGrafx?

iGrafx is very easy to use. It's very user-friendly.

What do you dislike about iGrafx?

I wish there are more features in regards to KPI & process improvement

What problems is iGrafx solving and how is that benefiting you?

Business process and developing a centralized repository

Read more
LE

Larry E

March 18, 2021 Source: G2.com
"iGrafx Mecklenburg County"
What do you like best about iGrafx?

I like the versatility of functions and applications of the tool from mapping to simulations. Additional tools to include FMEA, SIPOC, Managed cycles and exploratory analysis.

What do you dislike about iGrafx?

Additional resources like the ability to effectively create Journeys are not transparent and connected. The resource manual does explains in bits and pieces but how to activate a custom map visual appears hidden or requiring external assistance.

What problems is iGrafx solving and how is that benefiting you?

We are currently using iGrafx to solve documentation gaps and sharing for review and approval from subject matter experts and managers. We also are using the simulation function to model for capacity of resources. We benefit through insights gained on how processes connect or don't as a system, value stream and optimization of resources and inputs for future budget priorities.

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KC

Kenneth Colvin

February 10, 2021 Source: Financesonline.com
No better Process tool

PROS: iGrafx has been excellent for capturing and documenting our current processes. It has virtually no learning curve. I was able to watch the short tutorials on their website and was up and running.

CONS: I have not experienced any problems with this application. Everything words as or better than expected.

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RC

Ruth C

October 1, 2020 Source: G2.com
"Automate business processes for smooth workflow"
What do you like best about iGrafx?

With iGrafx we can now automate our organization systems to fit our daily needs. The FlowCharter in the user interface gives us clear information on our daily transactions. We can predict the risks which may occur after certain situation and take the necessary avoidance precautions.

What do you dislike about iGrafx?

It has been great tool since we started using it in our organization and everything is running well.

Recommendations to others considering iGrafx:

It is a great tool with very high performance that has transformed our business to higher level. I can give iGrafx all the stars from its effective functionality in our organization.

What problems is iGrafx solving and how is that benefiting you?

It helps us to manage business processes and make clear decisions on our programs. It is very important in our company as it can enable us to predict certain risks and plan how to avoid them on time.

Read more
KM

Kevin M

September 30, 2020 Source: G2.com
"iGrafx the solution to Business Process Management."
What do you like best about iGrafx?

Since we started using this tool,it has been extremely awesome when it comes to administering business.

Its so much easy and has a very intuitive interface that is easy to customize to fit the users preference.

This tool does not require any online classes on how to use it.

iGrafx enables us to create graphics in a perfect way which enhances analysis of projects.

The drag and drop functionality becomes the real deal to automate workflows in the company.

What do you dislike about iGrafx?

Its a very awesome experience i have had using this tool. I can confidently say there has no any problem i have had and not solved by the intuitive customer support team.

Recommendations to others considering iGrafx:

I have recommendations for those potential customers who are looking for a business process management to choose iGrafx for total functionality.

What problems is iGrafx solving and how is that benefiting you?

iGrafx is a cloud-based platform it has become easy and fast to have access to our data base SAFELY in the Cloud.

It has offered a high security path that keeps our data so safe and secure.

iGrafx has a monitoring map process that is very easy to use.

Since using this tool is easy it also does things in a quick way to save time.

It has a very pocket friendly price tag hence its cost effective.

Read more
MK

Mahesh K

September 29, 2020 Source: G2.com
"User friendly platform for Business Processes Management."
What do you like best?

Its been 3 years since we started using iGrafx and i can confidently say that this tool has impacted so many highlighted areas.

To start with i like how simple and transparent this platform is.

Its made of intuitive customer support team that is very aggressive.

It has a very user friendly interface that is very easy to navigate and easy to customize to your preferences.

Creating graphics has been easy and amazing because it been easy to analyze projects and tasks.

What do you dislike?

Nothing to complain. So far so good. This tool has been outrageous and perfect at it work.

Recommendations to others considering the product:

Its easy to use.

Aggressive customer support team.

No learning curve needed.

Therefore i have high recommendations to all potential customers. Go for iGrafx.

What problems are you solving with the product? What benefits have you realized?

iGrafx being a cloud-based system it has become really easy to navigate and access our database in a secure manner.

It enables us store our data in a safe environment where it keeps away unauthorised information leaking to unwanted users.

The drag and drop functionality has been of great help in automating the company workflow.

Read more
MM

Mahesh M

September 29, 2020 Source: G2.com
"User friendly platform for Business Processes Management."
What do you like best about iGrafx?

Its been 3 years since we started using iGrafx and i can confidently say that this tool has impacted so many highlighted areas.

To start with i like how simple and transparent this platform is.

Its made of intuitive customer support team that is very aggressive.

It has a very user friendly interface that is very easy to navigate and easy to customize to your preferences.

Creating graphics has been easy and amazing because it been easy to analyze projects and tasks.

What do you dislike about iGrafx?

Nothing to complain. So far so good. This tool has been outrageous and perfect at it work.

Recommendations to others considering iGrafx:

Its easy to use.

Aggressive customer support team.

No learning curve needed.

Therefore i have high recommendations to all potential customers. Go for iGrafx.

What problems is iGrafx solving and how is that benefiting you?

iGrafx being a cloud-based system it has become really easy to navigate and access our database in a secure manner.

It enables us store our data in a safe environment where it keeps away unauthorised information leaking to unwanted users.

The drag and drop functionality has been of great help in automating the company workflow.

Read more
AM

Alessandro M

September 15, 2020 Source: G2.com
"iGrafx user friendly tool with intuitive customer support team."
What do you like best about iGrafx?

Since this tool was deployed in our company there has been numerous advantages of using this tool.

One thing this tool is made of simple dynamics that makes very easy to use and learn how to use it.

The UI is very attractive and simple to navigate and at the same the user can navigate very easily.

The search feature is very powerful and brilliant.

What do you dislike about iGrafx?

Its simple to learn how it works. Easy to use.

Has a very intuitive customer support team that is very aggressive when it comes to its customers. So definitely nothing to dislike.

Recommendations to others considering iGrafx:

I would highly recommend it because of its total functionality. Go for this platform.

What problems is iGrafx solving and how is that benefiting you?

When we started iGrafx everything just feel in place. I as the team leader i am able to build projects and assign them to respective teams where i have an upper hand to monitor how they are tackling projects and activities.

This tool is keeps me alerted on which projects i might have been tagged.

Its very cost effective and time saving.

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TM

Tracy M

September 9, 2020 Source: G2.com
"Many functions to maintain order in each process that is carried out in the company."
What do you like best about iGrafx?

I like that the creation of graphics is simple, that it increases the efficiency among workers when analyzing and monitoring projects, also the interface is very fast and the platform is very interactive with new users, it also has a free version and I really liked when we used it.

What do you dislike about iGrafx?

Everything has gone very well, Igrafx is the perfect software to monitor and correct errors in the processes that are carried out, its uses are infinite and the details have been covered in each process that we automate.

Recommendations to others considering iGrafx:

The process diagrams that Igrafx offers allow us to have greater control of all our activities, they encourage us to improve, to unify ourselves and we have fun in the process, it has worked for us, and I am sure that any work group, large or small will also work without inconvenience.

What problems is iGrafx solving and how is that benefiting you?

Mainly we improve our workflow, since the monitoring and automation of tasks allows us to have a greater concentration on more difficult objectives, in addition we always discover new options of what Igrafx can do and allow us to develop the projects that we carry out as a team.

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